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Chapel Street Dental and Implant Centre

16 Chapel Street, Wem, Shrewsbury, SY4 5ER

Excellent rating from 1081 reviews

5 out of 5 stars

+ 243 reviews from Google 1348 total reviews

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Latest Reviews by Working Feedback

Treated with respect

4 out of 5 stars
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Always happy with treatment and treated with respect and am happy to be treated by all staff.

— Anonymous

Verified review (1662360) Review left 3 years ago
This review was collected via email feedback service.

Reply from Chapel Street Dental and Implant Centre

Thank you very much for your review and kind words. We look forward to seeing you next time. Best wishes, Nicky
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Fabulous hygienist

5 out of 5 stars
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Just had my visit to see my dental hygienist and my teeth are sparkling and ready for the start of the year! I think the lady who did my treatment is Elana, I was never rushed and she gave me lots of rest between my treatments. Lovely practice, been with them for over 30 years.

— Martin P

Verified review (1661564) Review left 3 years ago
This review was collected via email feedback service.

Reply from Chapel Street Dental and Implant Centre

Thank you very much for your review and kind words. We will pass them on to Elana. We look forward to seeing you next time. Best wishes.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Brilliant

5 out of 5 stars
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Sarah and the team at Chapel Street Dental are one of the best dental practices I have been to. Excellent.

— Marjorie S

Verified review (1661555) Review left 3 years ago
This review was collected via email feedback service.

Reply from Chapel Street Dental and Implant Centre

Thank you very much for your review and kind words. We look forward to seeing you next time. Best wishes, Nicky
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

What's not to like?

5 out of 5 stars
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Every time I attend Chapel Street Dental Surgery, I find the staff and dental surgeons friendly but totally professional. Any treatment is given with care and time, all questions are answered in a way that is easy to comprehend. What’s not to like?

— John S

Verified review (1661546) Review left 3 years ago
This review was collected via email feedback service.

Reply from Chapel Street Dental and Implant Centre

Thank you very much for your kind words. We really appreciate you taking the time to leave us a review . Best wishes, Nicky
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Amazing dental centre

5 out of 5 stars
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The staff are all jolly and you can tell they all like working here, the dental work is the best I have ever received and they are all so caring.
I really can't praise them enough and I am never nervous when I have to have any dental work as I know I am in the best hands possible.

— Garry H

Verified review (1661167) Review left 3 years ago
This review was collected via email feedback service.

Reply from Chapel Street Dental and Implant Centre

Hello, Thank you very much for your kind words. We look forward to seeing you next time . Best wishes, Nicky
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Professional and successful

5 out of 5 stars
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I felt listened to and involved in the decisions regarding the procedure. It was carried out with great care and consideration and has been pain and trouble free since.

— Pamela S

Verified review (1661158) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent service

5 out of 5 stars
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Great dental surgery, no waiting, excellent advice for preventive care and reasonable prices.

— Julie B

Verified review (1661087) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Recementing of loose bridge

4 out of 5 stars
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Happy with the treatment and the overall experience.

— Anonymous

Verified review (1660737) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

New crown

5 out of 5 stars
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Gemma fitted a new crown for me so have had to go a few times for moulds etc. I always find the staff really friendly, professional and I can’t fault them at all. From having a real fear of the dentist since a child I can actually say say that nothing phases me now as I know Gemma and the team have my best interests in mind and do whatever they can to make me feel at ease. I’ve had a couple of fillings, root canal, wisdom tooth out and now a crown. Really great dental practice and would not hesitate to recommend.

— Emma P

Verified review (1660400) Review left 3 years ago
This review was collected via email feedback service.

Reply from Chapel Street Dental and Implant Centre

Hello Emma, Thank you very much for leaving us such a glowing review. We look forward to seeing you for many more years to come. Best wishes, Nicky
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Helpful advice from the hygienist

5 out of 5 stars
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The hygienist carefully explained how and why I should take care of my teeth and gums. It was done in a kind and supportive manner.

— Anonymous

Verified review (1660392) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Filling hole where irrecoverable tooth had broken off at base.

5 out of 5 stars
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Relatively simple procedure, it seems, but very well done. Manner of staff positive and pleasant.

— Melvyn B

Verified review (1660384) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Chapel Street Dental and Implant Centre

5 out of 5 stars
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This person left a star rating but no comment.

— Anonymous

Verified review (1660146) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Professional

Checkup and advice on treatment needed

4 out of 5 stars
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My treatment options were explained and costed. A follow up appointment was organised and I will attend.

— Anonymous

Verified review (1660081) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 2 out of 5 stars
Which best describes you? Patient

Another good visit

5 out of 5 stars
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Gemma leads a good team. As one they are competent and courteous inspiring confidence and making a visit to the dentist as good as it can be.

— Michael P

Verified review (1659922) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Clear and concise

5 out of 5 stars
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Clear and concise regarding procedures.

— Anonymous

Verified review (1659557) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Keep up the good work

5 out of 5 stars
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I was in a lot of pain and it was sorted out very quickly, cannot fault the staff, keep up the good work.

— Anonymous

Verified review (1659535) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very pleasant and professional

5 out of 5 stars
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A routine visit to the hygienist was all done in a very pleasant and professional manner. This is a great dental practice, I couldn’t recommend it highly enough.

— Anonymous

Verified review (1659508) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very thorough treatment

5 out of 5 stars
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Very thorough treatment and super friendly.

— Audrey N

Verified review (1659490) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Having suffered recent dental pain due to infection I new I needed an emergency appointment with Chapel Street Dental & Implant Centre, I was seen swiftly by Dr Gemma Cockburn and the team, with a action plan formulated for treatment put in place.
I can honestly say that at no point had I been in any pain during treatment with a bridge being removed to get and treat the root canal area together with a double crown being fixed in place with a seem less look, my teeth look so much better for it, I’m so pleased with the results.
So I am delighted to leave this review it’s the very least I can do.

Well done Chapel Street!

— Carol Morrell

T96555 Review left 3 years ago
This review complies with Google's policies.

Reply from Chapel Street Dental and Implant Centre

Thank you Carol for taking the time to leave this kind review. It was our pleasure and thank you for all the biscuits!

Hygienist, and annual check

5 out of 5 stars
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Very positive and thorough examinations, and useful feedback.

— John H

Verified review (1658635) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient