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Chapel Street Dental and Implant Centre

16 Chapel Street, Wem, Shrewsbury, SY4 5ER

Excellent rating from 1081 reviews

5 out of 5 stars

+ 243 reviews from Google 1348 total reviews

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Latest Reviews by Working Feedback

So friendly and caring

5 out of 5 stars
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Very, very good people skills. Hygenist and dental nurse so friendly and caring.
Fantastic 'job' done on my teeth.
A ground floor spacious room helped the ambience.

— Wendy C

Verified review (1622756) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very good Dentist

5 out of 5 stars
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I am extremely happy with the staff at Chapel Street Dentist. They are very professional. I have only had dealings with Sarah and have found her lovely.

— Marjorie S

Verified review (1622704) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very Good

5 out of 5 stars
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Pleased that I was seen same day as requested and treatment completed within a few days.

— Anonymous

Verified review (1622572) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Check up and scale and polish

5 out of 5 stars
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Excellent service for someone who hates going to the dentist.

— Anonymous

Verified review (1622474) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent treatment

5 out of 5 stars
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Excellent treatment as I have come to expect at this practice.

— Michael P

Verified review (1622362) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Tooth extraction

5 out of 5 stars
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I needed to have a tooth removed, after a number of injections my lower jaw did not become numb, a couple more injections and a rest period but still not the desired level of numbness. A further appointment was made and after a few injections success! The tooth was extracted. No pain. I was treated very well by Gemma and her assistant who did a sterling job. Both were kind gentle and good humoured. Best extraction ever!

— Anonymous

Verified review (1621937) Review left 3 years ago
This review was collected via email feedback service.

Reply from Chapel Street Dental and Implant Centre

Great to hear that Gemma & Amy looked after you so well and that all is healing nicely, i'll pass the comments on, thank you :-)
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Great dental service

5 out of 5 stars
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Very happy with the total overall service both friendly and exceptionally professional.

— Anonymous

Verified review (1621926) Review left 3 years ago
This review was collected via online systems.

Reply from Chapel Street Dental and Implant Centre

Great to hear, thank you for your lovely comments :-)
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Implants

5 out of 5 stars
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Very careful and meticulous. Friendly and always informative.

— Richard B

Verified review (1621622) Review left 3 years ago
This review was collected via email feedback service.

Reply from Chapel Street Dental and Implant Centre

Thank you, always great to hear we're looking after you well :-)
Sakina
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent and friendly service

5 out of 5 stars
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Very happy to be looked after by these guys.

— Michael C

Verified review (1621369) Review left 3 years ago
This review was collected via email feedback service.

Reply from Chapel Street Dental and Implant Centre

And we are very happy to have you :-) thank you for your lovely comments
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Professional

Excellent service

5 out of 5 stars
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Very friendly and helpful staff and excellent job done.

— Anonymous

Verified review (1621211) Review left 3 years ago
This review was collected via email feedback service.

Reply from Chapel Street Dental and Implant Centre

thank you for your lovely comments, we appreciate them very much :-)
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent

5 out of 5 stars
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Every experience at the Dental Practice is excellent with an extremely efficient and friendly staff.

— Glenn L

Verified review (1620548) Review left 3 years ago
This review was collected via email feedback service.

Reply from Chapel Street Dental and Implant Centre

This is so great to hear, I'll make sure the whole team see your lovely comments :-)
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Best dental practice I have been to

5 out of 5 stars
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Thorough checkup and scale. Advice given about daily care and cleaning. Friendly staff that promotes confidence in their high standards of attention, care and treatment. Covid mitigation measures operated throughout the appointment, with completion of forms and payment being done remotely prior to attending the surgery. The best dental practice I have been to.

— Anonymous

Verified review (1620530) Review left 3 years ago
This review was collected via email feedback service.

Reply from Chapel Street Dental and Implant Centre

overwhelmed by such a lovely review, thank you so much for making us all feel fabulous :-)
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Check up and hygenist

5 out of 5 stars
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Excellent.

— Anonymous

Verified review (1620507) Review left 3 years ago
This review was collected via email feedback service.

Reply from Chapel Street Dental and Implant Centre

Great to hear, thank you :-)
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Dentist

5 out of 5 stars
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This person left a star rating but no comment.

— Ken H

Verified review (1620175) Review left 3 years ago
This review was collected via email feedback service.

Reply from Chapel Street Dental and Implant Centre

I'll pass the comments on to Gemma, thank you :-)
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Hygienist and very small filling.

5 out of 5 stars
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Very efficient and professional service. Staff were extremely pleasant.

— Kenneth K

Verified review (1620040) Review left 3 years ago
This review was collected via email feedback service.

Reply from Chapel Street Dental and Implant Centre

That's great to hear, thank you :-)
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Caring and considerate

5 out of 5 stars
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Fully informed and communicated to before, throughout and after the procedure. Caring and considerate staff.
Sarah and Lancy made every effort to keep me calm and reassured. Professional team

— Anonymous

Verified review (1619909) Review left 3 years ago
This review was collected via email feedback service.

Reply from Chapel Street Dental and Implant Centre

I'll pass your lovely comments on to Sarah & Lancie, thank you :-)
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Emergency dental treatment

5 out of 5 stars
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I was in extreme pain left a message Monday morning and the dental staff got back to me with in the hour.
All the staff are lovely very helpful.
I know I pay for this service now which I can accept just feel the cost is too high.

— Anonymous

Verified review (1619903) Review left 3 years ago
This review was collected via email feedback service.

Reply from Chapel Street Dental and Implant Centre

We do have a Dental plan that can help spread the costs, if you would like more information please call us at your earliest convenience.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent Service

5 out of 5 stars
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My treatment was completed in a professional an timely manner. Very pleased with the service.

— Charles C

Verified review (1619900) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very efficient hygienist session

5 out of 5 stars
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The hygienist and her assistant were very efficient and did a great job! Many thanks!

— Anonymous

Verified review (1619545) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Hygienist

5 out of 5 stars
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Very kind and considerate treatment.

— Isobel S

Verified review (1618875) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient