Verified review (1708552)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Paul Lowe Dentistry
Thank you for your positive feedback.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
What treatment were you just given?
just a repair filling
Paul Lowe Dentistry
Great service.
— Anonymous
Verified review (1708063)
Review left 3 years ago
This review was collected via SMS feedback service.
Reply from Paul Lowe Dentistry
Thank you for your positive feedback.
Overall, how was your experience of Paul Lowe Dentistry? (tap on a rating)
I felt comfortable and relaxed
I felt comfortable and relaxed at all times during my treatment.
— Anonymous
Verified review (1706672)
Review left 3 years ago
This review was collected via SMS feedback service.
Reply from Paul Lowe Dentistry
Thank you for your positive feedback. We are always so pleased to hear this.
Overall, how was your experience of Paul Lowe Dentistry? (tap on a rating)
I look forward to going
Professional and friendly staff.
First dental practice I look forward to going to!
— Catherine L
Verified review (1705868)
Review left 3 years ago
This review was collected via SMS feedback service.
Reply from Paul Lowe Dentistry
Thank you very much for your kind and positive review. It is always a pleasure seeing you at the Practice.
Overall, how was your experience of Paul Lowe Dentistry? (tap on a rating)
Friendly, on time
Staff are always friendly and my appointment was on time.
— Michael J
Verified review (1705449)
Review left 3 years ago
This review was collected via SMS feedback service.
Reply from Paul Lowe Dentistry
Thank you very much for your positive feedback.
Overall, how was your experience of Paul Lowe Dentistry? (tap on a rating)
Treated really well
I always feel welcomed and treated really well at your dentist.
— Anonymous
Verified review (1705174)
Review left 3 years ago
This review was collected via SMS feedback service.
Reply from Paul Lowe Dentistry
Thank you for your positive feedback. We are pleased to hear this.
Overall, how was your experience of Paul Lowe Dentistry? (tap on a rating)
Very thorough check-up
Very thorough check-up today.
— Linda S
Verified review (1705168)
Review left 3 years ago
This review was collected via SMS feedback service.
Reply from Paul Lowe Dentistry
Thank you for your positive feedback.
Overall, how was your experience of Paul Lowe Dentistry? (tap on a rating)
Emergency
Gilly was very kind and considerate to my elderly Mother, replacing her crown as an emergency patient.
Wheelchair access was fine. A successful experience from booking to appointment. Many thanks.
— Anonymous
Verified review (1704658)
Review left 3 years ago
This review was collected via SMS feedback service.
Reply from Paul Lowe Dentistry
We are very pleased to hear the experience yourself and your mother had here was a positive one. We are glad we could be of assistance. Thank you for your kind review.
Overall, how was your experience of Paul Lowe Dentistry? (tap on a rating)
Excellent
Professional and consistent dentist who is excellent.
— Elizabeth W
Verified review (1704481)
Review left 3 years ago
This review was collected via SMS feedback service.
Reply from Paul Lowe Dentistry
Thank you very much for your kind and positive feedback.
Overall, how was your experience of Paul Lowe Dentistry? (tap on a rating)
Care and compassion were excellent
Paul saw me as an emergency, the care and compassion were excellent and I cannot rate Paul highly enough, thank you.
— Susan B
Verified review (1703806)
Review left 3 years ago
This review was collected via SMS feedback service.
Reply from Paul Lowe Dentistry
Thank you very much for your kind words.
Overall, how was your experience of Paul Lowe Dentistry? (tap on a rating)
Teeth have never felt so clean
Great personal service and still very professional.
Paula the hygienist was excellent and my teeth have never felt so clean.
She also provided some important aftercare advice.
All the reception staff were also excellent as always.
— Peter B
Verified review (1703779)
Review left 3 years ago
This review was collected via SMS feedback service.
Reply from Paul Lowe Dentistry
Thank you very much for your positive feedback. We are so pleased your experience with us has been positive all round.
Overall, how was your experience of Paul Lowe Dentistry? (tap on a rating)
Excellent service
Excellent service. A big thank you to all staff. Was put at ease and informed of my treatment in detail. Would recommend this practice to all. Thank you.
— Anonymous
Verified review (1703711)
Review left 3 years ago
This review was collected via SMS feedback service.
Reply from Paul Lowe Dentistry
Thank you very much for your kind and positive feedback. We are so pleased to hear this.
Overall, how was your experience of Paul Lowe Dentistry? (tap on a rating)
Very understanding with anxious and worried patients
The reception staff are always so welcoming and polite, always smiling and willing to help whether in person or over the phone.
They deserve praise.
Gilly, Paula and the other dentist are very professional kind, reassuring and helpful.
Very understanding with anxious and worried patients.
Thank you.
— Karen M
Verified review (1703440)
Review left 3 years ago
This review was collected via SMS feedback service.
Reply from Paul Lowe Dentistry
Thank you very much for your positive and kind feedback of the team. It is always a pleasure to see you at the Practice. We are very glad to hear that you have a positive experience here with us.
Overall, how was your experience of Paul Lowe Dentistry? (tap on a rating)
Review from Google
Staff are always very friendly, polite and professional
— Patrick Doyle
T103176
Review left 3 years ago
This review complies with Google's policies.
Reply from Paul Lowe Dentistry
Thank you very much for your kind and positive review.
Always prepared to go that extra mile
All the staff are most pleasant, very professional in their work approach, very approachable and basically a really nice team of people who are always prepared to go that extra mile for you. A pleasure to go to see them all, well done Mr Lowe for putting a winning team together.
— Malcolm C
Verified review (1702602)
Review left 3 years ago
This review was collected via SMS feedback service.
Reply from Paul Lowe Dentistry
Thank you very much for your kind words about our team. It is always a pleasure to see you at the Practice. We look forward to seeing you next time.
Overall, how was your experience of Paul Lowe Dentistry? (tap on a rating)
Review from Google
Very positive experience with Iain at Paul Lowe Dentistry. He's a lovely guy and makes you feel at ease. My dental work wasn't painful in the slightest (with respect to what I had to get done) and makes what can be an anxiety inducing experience, rather easy and palatable. Just an all around nice guy and brilliant dentist.
— Grant Huddleston
T103177
Review left 3 years ago
This review complies with Google's policies.
Reply from Paul Lowe Dentistry
Thank you very much for your kind and positive feedback. We are so pleased to hear you was put at ease during your procedure.
Treatment I received this week was so aggressive
I have had many helpful hygeinist treatments over the years. However treatment I received this week was so aggressive that three days later I still have a sore abraised area of gum, and uncomfortable teeth. I record this I am concerned that the stability of carefully preseved teeth, heavily filled and with crowns could have been compromised.
— Judith B
Verified review (1697819)
Review left 3 years ago
This review was collected via SMS feedback service.
Reply from Paul Lowe Dentistry
Many thanks for your feedback. We pride ourselves on the high standard of our hygiene service and I see that, indeed, you have had numerous hygienist sessions in the past without issue; we are very disappointed that, on this occasion, you consider it to have been a negative experience. If you would like to come to the Practice I would be very happy to listen to, and discuss, your concerns. PL
Overall, how was your experience of Paul Lowe Dentistry? (tap on a rating)
Paul Lowe Dentistry
Care and an explanation of what was happening.
— Anonymous
Verified review (1701665)
Review left 3 years ago
This review was collected via SMS feedback service.
Reply from Paul Lowe Dentistry
Thank you for your positive feedback.
Overall, how was your experience of Paul Lowe Dentistry? (tap on a rating)
Excellent treatment
Excellent treatment and work as a matter of routine, and a friendly and relaxed practice to visit.
— Paul N
Verified review (1701282)
Review left 3 years ago
This review was collected via SMS feedback service.
Reply from Paul Lowe Dentistry
Thank you for your kind and positive feedback. We are very glad to hear this.
Overall, how was your experience of Paul Lowe Dentistry? (tap on a rating)
Welcoming and friendly!
Everyone is welcoming and friendly!
Not scary at all!
— Susan J
Verified review (1700926)
Review left 3 years ago
This review was collected via SMS feedback service.
Reply from Paul Lowe Dentistry
Thank you for your kind feedback. We are very pleased to hear this.
Overall, how was your experience of Paul Lowe Dentistry? (tap on a rating)
