The warm welcome received when entering the reception is very reassuring especially if you are slightly nervous. My experience with the hygienist was extremely good. Again, there was a warm welcome and the forthcoming procedure was explained every step of the way. When the water was applied it was the best experience I had ever had. The suction was terrific.
As for Gilly, she was as professional and caring as she has ever been.
— Maureen C
Verified review (1679351)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Paul Lowe Dentistry
Thank you for your positive and kind review. I will pass your kind words onto the team, they will be so happy to hear this.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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What treatment were you just given?
Six monthly check-up
Paul Lowe Dentistry
Normal standards of the highest order.
— Timothy E
Verified review (1679122)
Review left 3 years ago
This review was collected via online systems.
Reply from Paul Lowe Dentistry
Thank you for your positive review.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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What treatment were you just given?
Check up and hygienist
Quick and Painless Procedure
Quickly diagnosed, promptly treated and a painless procedure.
Thanks Paul and your team.
— Andrew J
Verified review (1678964)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Paul Lowe Dentistry
Thank you very much for your positive review.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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What treatment were you just given?
Route Canal Filling
Review from Google
This person left a star rating but no comment.
— Wendy Datta
T96334
Review left 3 years ago
This review complies with Google's policies.
Reply from Paul Lowe Dentistry
Thank you for your positive review.
Review from Google
Friendly, highly skilled, professional and efficient team. I've been using this practice now for appx 20 years and never had an issue with anything. I had a fear of dentists before using this practice years ago however with their care and support I have full confidence in all of the team.
— Karen
T96295
Review left 3 years ago
This review complies with Google's policies.
Reply from Paul Lowe Dentistry
Thank you for your positive review. We are so pleased to hear you no longer have a fear of dentists after having been with us.
Comfortable and friendly as always
Both appointments were very comfortable and friendly as always. Thank you for all of your years of reliable professional care for myself and my family.
— Deborah D
Verified review (1678858)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Paul Lowe Dentistry
Thank you very much for your positive review. We are so pleased to hear this.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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What treatment were you just given?
Check up, and hygienist.
Review from Google
This person left a star rating but no comment.
— Keith Whitehead
T95964
Review left 3 years ago
This review complies with Google's policies.
Reply from Paul Lowe Dentistry
Thank you for your review.
Review from Google
A lovely and professional practice full of friendly staff.
Fatima the hygienist is an absolute delight. Superb at her job and excellent communication.
— Tony Yates
T95874
Review left 3 years ago
This review complies with Google's policies.
Reply from Paul Lowe Dentistry
Thank you for your kind and positive review.
Review from Google
Was warmly welcomed and signed in as a new patient. Mr Rowe did an examination of my teeth for their records and was very patient and explained each check. Feedback was helpful.
Hope all my dentist visits are as pleasant!
— Julie Tittley
T95828
Review left 3 years ago
This review complies with Google's policies.
Reply from Paul Lowe Dentistry
Thank you for your kind and positive review. We are so pleased to hear your first visit with us was a good one.
Top service, as ever
Friendly and professional.
— John O
Verified review (1677448)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Paul Lowe Dentistry
Thank you for your positive review.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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What treatment were you just given?
Check-up and hygiene
Hygienist visit
Very informative visit with Paula. I found her to be very friendly and felt at ease having my teeth scaled and polished.
— Benita R
Verified review (1677197)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Paul Lowe Dentistry
Thank you for your great review. We are very pleased to hear you had a positive experience with us.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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What treatment were you just given?
Hygienist visit
Happy customer
Everything good as always.
— Georgiana G
Verified review (1676233)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Paul Lowe Dentistry
Thank you for your positive review.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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What treatment were you just given?
ongoing invisalign treatment and recent hygienist visit recently
Absolutely great
Helen was absolutely great. I appreciate all the staff at Paul Lowe Dentistry, they are a wonderful team.
— Gill E
Verified review (1674555)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Paul Lowe Dentistry
Thank you very much for your positive feedback. We are very pleased to hear this. I will pass this onto Helen.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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What treatment were you just given?
Hygenist
Review from Google
Always a pleasure! Great customer care. Treatment that inspires confidence and gives complete satisfaction.
— Kristine Clark
T94951
Review left 3 years ago
This review complies with Google's policies.
Reply from Paul Lowe Dentistry
Thank you very much for your positive feedback.
Hygiene session and check up
Both sessions only slightly delayed.
Excellent service as always.
— Malcolm C
Verified review (1673719)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Paul Lowe Dentistry
Thank you for your positive feedback.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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What treatment were you just given?
Check up and 30 minute hygiene session with Paula.
Review from Google
I have always been a nervous patient until I I saw Ian. He is a lovely person with alot of patience and understanding. Great dentist, would definitely recommend 👌.
— Julie Priestner
T94796
Review left 3 years ago
This review complies with Google's policies.
Reply from Paul Lowe Dentistry
Thank you for your positive feedback. We are so pleased to hear you are not nervous to come and see us!
Dental reconstruction
Efficiently organised. Information regarding various procedures well explained. Treatments by Gilly and her dental nurses exceptional. Patient communication also exceptional when carrying out dental procedures.
— Anonymous
Verified review (1673572)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Paul Lowe Dentistry
Thank you very much for your positive feedback. I will pass your kind words onto the team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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What treatment were you just given?
Fillings and extractions
Relaxed and comfortable
Routine check up with Gilly - felt very relaxed and comfortable considering I was at her dentist. Gilly puts you at ease, very professional and friendly. It’s no longer an ordeal visiting the dentist since joining this practice.
— Carole C
Verified review (1672982)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Paul Lowe Dentistry
Thank you for your review. We are so pleased to hear you are happy to come for your appointments with us.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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What treatment were you just given?
Check-up
Review of troublesome tooth
A thorough review of troublesome tooth causing intermittent problems.
— Anonymous
Verified review (1672366)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Paul Lowe Dentistry
Thank you for your review.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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What treatment were you just given?
Thorough inspection to find root of problem plus X-ray. Nothing required at present, a watch on this tooth with a very large ancient filling.
Tooth Implant by Paul
Having lost a tooth due to infection I needed to find a replacement. Dentures were not suitable as I was already missing the tooth next to the one removed. Having had a consultation with Paul I decided to go ahead with having an implant even though I am terrified of dentists. Paul was great throughout the several appointments needed. He was open and honest about what needed to be done and made me feel at ease as much as he could. The implant was finished a week ago and is fabulous! Thank you.
— Anonymous
Verified review (1671997)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Paul Lowe Dentistry
We are so pleased to hear this. Thank you very much for your kind and positive feedback.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
