What can be a painful experience was much better than I was expecting. Teeth were cleaned without the pain.
— Anonymous
Verified review (1645419)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Paul Lowe Dentistry
Thank you for your feedback. We are pleased your experience was better than expected.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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What treatment were you just given?
Scale and polish
Replacement of crown
Straight forward procedure that was carried out smoothly.
— Timothy E
Verified review (1644673)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Paul Lowe Dentistry
Thank you for your positive feedback.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
What treatment were you just given?
Replace crown
Review from Google
Always a Five Star Service.
— Felice letterese
T83891
Review left 3 years ago
This review complies with Google's policies.
Reply from Paul Lowe Dentistry
Thank you for your positive feedback.
A great team
What a great team you have. My first two visits were brilliant. A lovely atmosphere. And that's the tooth! You were great, the hygienist appointment was great and the reception staff were fabulous in person and on the phone.
— Paul M
Verified review (1644448)
Review left 3 years ago
This review was collected via postage-paid feedback card.
Reply from Paul Lowe Dentistry
Thank you for your kind and positive feedback. We are very pleased you have had such good experiences with us.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
What treatment were you just given?
0
Review from Google
Just had crown fitted with Gilly can’t thank her enough totally pain free. She is always so caring friendly and professional and a thank you to staff on reception they are so welcoming
— carole cooper
T327364
Review left 3 years ago
This review complies with Google's policies.
Paul Lowe Dentistry
Thank you for looking after our teeth for over 30 years! We will be sorry to be leaving your practice and hope we can find somewhere as good near our new home.
— Anonymous
Verified review (1644447)
Review left 3 years ago
This review was collected via postage-paid feedback card.
Reply from Paul Lowe Dentistry
Thank you for your kind feedback and loyalty over the last 30 years. We are glad you have had a good experience with us for so long. We wish you all the best.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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What treatment were you just given?
0
All the staff were friendly
Apart from a very long wait, and apologies were made, there were no problems and all the staff were friendly.
— Anonymous
Verified review (1644283)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Paul Lowe Dentistry
Thank you for your understanding and kind feedback. Apologies once again about the wait.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
What treatment were you just given?
Check up
Check up/hygienist
Both services were very good.
— Lawrence H
Verified review (1643986)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Paul Lowe Dentistry
Thank you for your positive review.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
What treatment were you just given?
0
Lost filling
Having lost a filling, I was pleased to get it repaired very soon.
— Anonymous
Verified review (1643510)
Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
What treatment were you just given?
Check up plus a lost filling being redone
Review from Google
This person left a star rating but no comment.
— Christopher Gilbert
T83253
Review left 3 years ago
This review complies with Google's policies.
Reply from Paul Lowe Dentistry
Thank your for your review.
Review from Google
Appointment on good time. Friendly and helpful staff.
— David Whitfield
T83254
Review left 3 years ago
This review complies with Google's policies.
Reply from Paul Lowe Dentistry
Thank your for your kind review.
Review from Google
Due to sudden toothache I telephoned the surgery for a quick appointment. I was so happy to be fitted in the same afternoon with Gilly, who was her usual charming caring self. Thank you so much all is now well. Highly recommend Paul Lowe Dentistry.
— Patricia Sirrett
T83206
Review left 3 years ago
This review complies with Google's policies.
Reply from Paul Lowe Dentistry
Thank your for your kind feedback.
Extraction of teeth and modification of the denture.
Teeth extracted without any hassle and a smooth process. Denture modification as agreed.
— Dhirajlal R
Verified review (1643081)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Paul Lowe Dentistry
Thank your for your positive feedback.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
What treatment were you just given?
Teeth extraction and alteration to denture to suit after the extraction.
Always go above and beyond
Once again Paul Lowe and his staff were very professional, excellent customer care and always go above and beyond.
— Paddy D
Verified review (1642802)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Paul Lowe Dentistry
Thank you for your positive review. We look forward to seeing you next time.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
What treatment were you just given?
Routine check & hygiene
Lovely team
Always lovely and friendly. I hate the dentist generally but am more than happy to be treated by Gilly as she puts me at ease. The rest of the ladies there are great too and very personable.
— Hannah G
Verified review (1642493)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Paul Lowe Dentistry
Thank you for your lovely review. We are very glad to hear this.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
What treatment were you just given?
check up
Review from Google
All the staff are great plus Paul Lowe and Paula ( the hygienist ) provide a very professional, friendly and complete dental service. I have been with this practice for many years and will continue to do so.
— Colin Hayward
T83015
Review left 3 years ago
This review complies with Google's policies.
Reply from Paul Lowe Dentistry
Thank you for your great review. I will pass your kind words onto Paul and Paula in particular.
Very thorough, caring
Very thorough, caring, and considerate service.
— Janet M
Verified review (1642009)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Paul Lowe Dentistry
Thank you for your kind and positive review.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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What treatment were you just given?
6 Monthly check-up and Hygienist
Always received 5 star treatment
As always the treatment I received was first class, the Oral Hygenist was very thorough as was Paul when he checked my teeth.
Paul always explains all options extremely well and his dental skills are excellent.
I have been attending this practice for over 25 years and always received 5 star treatment.
Thank you.
— Ian C
Verified review (1641777)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Paul Lowe Dentistry
Thank you for your very kind review. I will pass your feedback on. We are always very glad to hear our patients having such a positive experience.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
What treatment were you just given?
Check-up
Paul Lowe Dentistry
As expected.
— Stephen W
Verified review (1641446)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Paul Lowe Dentistry
Thank you for your positive review.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
What treatment were you just given?
Tooth repair
Totally confident in the skill of the staff
As always, friendly and excellent staff provide an environment where you know you’ll receive the best possible care. I always feel at ease here, and am always totally confident in the skill of the staff.
— Anonymous
Verified review (1641423)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Paul Lowe Dentistry
Thank you for your lovely review. We are so very pleased to hear we put you at ease when attending.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
What treatment were you just given?
Check up and hygienist appointment
