I have been a patient for many years and have always been extremely happy. Gilly is a fabulous dentist and have got to know her very well over the years so look forward to a catch up when I have my check ups. My daughters have always seen Gilly too for check ups since they were very young and have no issues with attending the dentist as she has always made it a pleasant experience for them. Would highly recommend.
— Jo Stubley
T82360
Review left 3 years ago
This review complies with Google's policies.
Reply from Paul Lowe Dentistry
Thank you for your positive review. We are glad you and your family have a pleasant experience here with us.
Review from Google
My visit was a very positive experience. The staff were very friendly and helpful and the environment was very relaxing.
— Barbara Boffey
T82361
Review left 3 years ago
This review complies with Google's policies.
Reply from Paul Lowe Dentistry
Thank you for your positive review.
Emergency filling
Having lost a filling, I called the surgery and was promptly offered an appointment for remedial works.
— Bob A
Verified review (1640797)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Paul Lowe Dentistry
Thank you for your review. We are glad we could accommodate promptly.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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What treatment were you just given?
An emergency filling.
Fabulous service
Kind efficient staff who make you feel at ease.
— Lisa J
Verified review (1640776)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Paul Lowe Dentistry
Thank you for your kind review.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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What treatment were you just given?
Check up and hygiene
Review from Google
This person left a star rating but no comment.
— Lawrence Dooley
T82208
Review left 3 years ago
This review complies with Google's policies.
Reply from Paul Lowe Dentistry
Thank you for your review.
Wonderful Planned Care
Everyone is friendly, professional and efficient: from Reception to Hygienist to Dentist and Nurses. Thank you for looking after my teeth so well!
— Christopher J
Verified review (1640775)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Paul Lowe Dentistry
Thank you for your kind and positive review regarding all staff members. We look forward to seeing you next time.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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What treatment were you just given?
Scale & polish with Hydrojet, dental checkup & X-rays
Hygienist
A very efficient and relaxed environment, treatment ran smoothly no issues with my treatment.
— Anonymous
Verified review (1640773)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Paul Lowe Dentistry
Thank you for your kind and positive review.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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Hygienist
Friendly, informative
Friendly, informative and professional care.
— Lynda S
Verified review (1640694)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Paul Lowe Dentistry
Thank you for your positive review.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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What treatment were you just given?
Hygienist clean and check up
Routine hygienist visit
It was a pleasant visit. The staff were warm and kind. It felt non-threatening which is really important to me.
— Anonymous
Verified review (1640703)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Paul Lowe Dentistry
Thank you for your kind review. We are glad to hear you had a pleasant experience with us.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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What treatment were you just given?
routine hygienist visit
Review from Google
An excellent practice.
I would thoroughly recommend
— john whitfield
T82136
Review left 3 years ago
This review complies with Google's policies.
Reply from Paul Lowe Dentistry
Thank you for your positive review and recommendation.
Excellent visit to dental hygienist
Paula was thorough and cleaned my teeth really well. It was pain free and enjoyable.
— Adrienne C
Verified review (1640164)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Paul Lowe Dentistry
Thank you for your review. We ae very pleased you enjoyed your visit with us.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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What treatment were you just given?
Hygiene visit clean and polish
Hygienist
As usual prompt service and professional attention to the processes.
Detailed advice on personal ongoing tooth care.
— Kevin W
Verified review (1640088)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Paul Lowe Dentistry
Thank you for your positive review.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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Hygienist
I had an enjoyable visit
I had a very pleasant and professional appointment. I hadn’t met this particular hygienist before but she was very friendly and welcoming and immediately put me at my ease. Throughout the process, her dental nurse was also present and added to the excellent service. I was given careful details of the state of my teeth and gums and told exactly which procedures were being implemented throughout. I had an enjoyable visit and left feeling that my teeth and gums were refreshed and well looked after.
— Dorothy E
Verified review (1639511)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Paul Lowe Dentistry
Thank you for your positive review. We are glad you feel at ease with our team. I will pass your kind words onto Shani and Amna.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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What treatment were you just given?
Dental hygene check up
Great service
Went in for a check-up. Great service. Would recommend.
— Anonymous
Verified review (1638954)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Paul Lowe Dentistry
Thank you for your positive review.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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What treatment were you just given?
Check-up.
Reception and booking in great
Don’t like the wait at the door to be admitted but understand the rationale behind it. Reception and booking in great. Gilly simply the best at explaining what she is doing and carrying it out.
— Anonymous
Verified review (1638919)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Paul Lowe Dentistry
Thank you for your positive review and understanding, it is much appreciated.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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What treatment were you just given?
0
New patient consultation
Total confidence in the whole team - Paul is very considered in his approach, lovely personal touch and clearly a brilliant experienced dentist - felt very relaxed. The practice has a lovely ambience- very efficient and yet approachable and friendly. Really great to see the team involved and genuinely interested …
— Helen N
Verified review (1638706)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Paul Lowe Dentistry
Thank you for your lovely review. We are glad you have had a positive experience with us. I will pass your feedback onto the team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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What treatment were you just given?
New patient examination- Scale and polish booked and scan taken to explore Invisalign options - have joined Denplan Essentials
Review from Google
Very great team of Shani the hygienist and her nurse Amna. Felt very relaxed during my treatment, always stress free and a great professional and clean environment. Reception staff are all lovely and helpful too.
— Liza Stanley
T80594
Review left 3 years ago
This review complies with Google's policies.
Reply from Paul Lowe Dentistry
Thank you for your kind review. I will pass your feedback onto the team.
Good experience
Nice welcome from all the staff.
— Alison T
Verified review (1637464)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Paul Lowe Dentistry
Thank you for your kind review.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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What treatment were you just given?
Scale and polish and dental review
I always feel very comfortable
My appointment with the hygienist and Iain Roe as usual was excellent, I really don’t like going to the dentist but I always feel very comfortable with your team.
— Amanda D
Verified review (1637304)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Paul Lowe Dentistry
Thank you for your kind feedback. We are very pleased that we make you feel very comfortable here and look forward to seeing you next time.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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What treatment were you just given?
I had a check up and a visit with the hygienist
Fillings, root canal treatment, invisalign etc.
I am very pleased with everything, I've had a lot of work done since January this year when I "landed" at Paul Lowe Dentistry with a lot of issues.. I feel healthier and happier now pleased with the results, and I would also like to highlight the kindness of the people there, have always made me feel comfortable and looked after, by all means they are professional, respectful, nice and kind all the time. I just appreciate the way they handle things and do their job daily. Dr Roe, Sarah, Hannah, Mia, Shani and her assistant, are the people who looked after me.
— Georgiana G
Verified review (1637282)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Paul Lowe Dentistry
Thank you for your lovely feedback. We are very touched by your kind words. I will pass your feedback onto the team. We are happy to be apart of your treatment and glad you are pleased with it all.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
