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Paul Lowe Dentistry

31 Farmhouse Way, Monkspath, Solihull, West Midlands, B90 4EH

Excellent rating from 1062 reviews

5 out of 5 stars

+ 241 reviews from Google 1307 total reviews

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Latest Reviews by Working Feedback

Hygienist & Dentist

5 out of 5 stars
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Been coming here for years, would not consider anywhere else!

— Anonymous

Verified review (1632038) Review left 3 years ago
This review was collected via email feedback service.

Reply from Paul Lowe Dentistry

Thank you for your review. It is much appreciated. We look forward to seeing you next time.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
What treatment were you just given? Check up & clean

Check-up & hygienist

5 out of 5 stars
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This person left a star rating but no comment.

— Anonymous

Verified review (1631944) Review left 3 years ago
This review was collected via email feedback service.

Reply from Paul Lowe Dentistry

Thank you for your review.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
What treatment were you just given? Check-up & hygienist

Appointment

5 out of 5 stars
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The staff are friendly and always professional.

— Anonymous

Verified review (1631942) Review left 3 years ago
This review was collected via email feedback service.

Reply from Paul Lowe Dentistry

Thank you for your kind review. I will pass this onto the team.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
What treatment were you just given? Check up and dental hygienist

Review from Google

5 out of 5 stars
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Professional care at its best. Recently had a double crown fitted on a single implant (front teeth). This is very comfortable, and I have complete confidence in biting again. Throughout the process everything was explained and costed. I highly recommend this dental practice.

— Brian Cadge

T78456 Review left 3 years ago
This review complies with Google's policies.

Reply from Paul Lowe Dentistry

Thank you for your positive review.

Excellent Service

5 out of 5 stars
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Although this visit was just a check up I have in the past had other treatments.
If you are worried about visiting the dentist (I was more than worried) this is the place to go. All the reception staff are brilliant and friendly but very professional
The dentists and dental nurses are very understanding and have helped give me the confidence to go regularly. I think they go above and beyond.
Best people and so good at their job.

— Anonymous

Verified review (1631930) Review left 3 years ago
This review was collected via email feedback service.

Reply from Paul Lowe Dentistry

Thank you very much for your kind review about all team members. It is greatly appreciated. I will pass on your kind words. We are glad we put you at ease and look forward to seeing you next time.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
What treatment were you just given? Check up

Review from Google

5 out of 5 stars
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Skilled dentistry and excellent patient care.

— Colin Such

T78437 Review left 3 years ago
This review complies with Google's policies.

Dental checkup and hygienist

5 out of 5 stars
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Very nice caring people gentle treatment.

— Wendy D

Verified review (1631812) Review left 3 years ago
This review was collected via email feedback service.

Reply from Paul Lowe Dentistry

Thank you for your kind review.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
What treatment were you just given? Checkup hygienist

Review from Google

5 out of 5 stars
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Excellent service, great staff

— Mike Perry

T78416 Review left 3 years ago
This review complies with Google's policies.

Reply from Paul Lowe Dentistry

Thank you for your positive review.

Review from Google

5 out of 5 stars
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Fantastic care from Iain Roe and Hannah James. Caring and very professional, calming me as a very nervous patient and constantly reassuring me. I would definitely highly recommend the team.

— Sally Bass

T78374 Review left 3 years ago
This review complies with Google's policies.

Reply from Paul Lowe Dentistry

Thank you for your kind feedback. I will pass this onto Iain and Hannah. We are always happy to hear that your experience with us was positive.

Hygiene check up

5 out of 5 stars
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Hygiene check up.

— Christine W

Verified review (1631363) Review left 3 years ago
This review was collected via email feedback service.

Reply from Paul Lowe Dentistry

Thank you for your positive feedback.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
What treatment were you just given? Hygenist

Caring and understanding

5 out of 5 stars
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Had hygienist first ( Helen ), very professional, caring and understanding. Then had Paul who is just lovely and understands that I am a nervous patient.

— Elizabeth P

Verified review (1631342) Review left 3 years ago
This review was collected via email feedback service.

Reply from Paul Lowe Dentistry

Thank you for your positive feedback. I will pass your kind words onto Paul and Helen.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
What treatment were you just given? Check up and Hygenist

Restoration of part of filled tooth

5 out of 5 stars
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Excellent service as always from everyone in the practice.
Throughout the procedure Gillie was gentle but very thorough and always puts you at ease with her friendliness. By far the best dental practice and treatment I’ve experienced after many years of questionable surgeries.

— Nanette S

Verified review (1631040) Review left 3 years ago
This review was collected via email feedback service.

Reply from Paul Lowe Dentistry

Thank you for your kind feedback. We are glad you have a positive experience with us. I will pass this onto Gilly.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
What treatment were you just given? Restoration of a broken filling

Review from Google

5 out of 5 stars
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In the last year I have been the in a chair "captive audience" of Gilly and Sarah (R) on numerous occasions for several hours at a time!
Not only do they possess excellent technical skills, but their conversations on a wide range of topics will keep you suitably entertained throughout your appointments.
I thoroughly recommend PLD.

— Ian

T78260 Review left 3 years ago
This review complies with Google's policies.

Reply from Paul Lowe Dentistry

Thank you for your kind feedback. I am glad to hear you are entertained throughout your appointments with us! I will pass your feedback onto Gilly and Sarah. We look forward to seeing you next time.

Extraction

5 out of 5 stars
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Having had chronic toothache, I was pleased to get an appointment within an hour. Both Ian and Helen were super at getting rid of the problem quickly and decisively.

— Graham S

Verified review (1630761) Review left 3 years ago
This review was collected via email feedback service.

Reply from Paul Lowe Dentistry

Thank you for your positive feedback. We are glad we could be of assistance. I will pass this onto Ian and Helen.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
What treatment were you just given? Extraction

Paul Lowe Dentistry

5 out of 5 stars
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Continued high standards

— Anonymous

Verified review (1630748) Review left 3 years ago
This review was collected via email feedback service.

Reply from Paul Lowe Dentistry

Thank you for your positive feedback.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
What treatment were you just given? Check up

Urgent repair

5 out of 5 stars
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Two dental problems occurred whilst I was away on holiday: a piece of tooth broke away, leaving a sharp edge which was lacerating my tongue; and I was experiencing pain in one side of my lower jaw, caused by infection. On my return home, I rang the dental surgery for an urgent appointment with Iain Roe. He was able to fit me in very quickly. The broken tooth had a loose filling, and there was also a piece of loose filling in the adjacent tooth. Iain removed these and confirmed that there was infection in the cavity. He dressed the area and put in temporary fillings, taking great care to ensure they were comfortable for my bite., and getting rid of the sharp edge. He also prescribed a course of antibiotics to deal with the infection - which they have done, as I am now pain-free. Many thanks to Iain and the team.

— Anonymous

Verified review (1630283) Review left 3 years ago
This review was collected via email feedback service.

Reply from Paul Lowe Dentistry

Thank you for taking the time to write such a positive review. We are always glad to help. I will pass your kind words onto Iain. We look forward to seeing you next time.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
What treatment were you just given? dressing and temporary fillings, antibiotics

Attention for a gum abcess

5 out of 5 stars
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Iain was very thorough, asking very pertinent questions. He prescribed an antibiotic that I can tolerate, which have been very effective, whilst explaining what to do if they didn't help. I am much better almost 5 days later, with just 2 days medication remaining. Thank you so much, Iain, I am extremely grateful.

— Patricia W

Verified review (1630065) Review left 3 years ago
This review was collected via email feedback service.

Reply from Paul Lowe Dentistry

Thank you for taking the time to write such a positive review. I will pass your kind feedback onto Iain. We are glad we could help you.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
What treatment were you just given? Examination of gums and teeth. Discusdion of implicationd if the cause was an infected tooth.

Review from Google

5 out of 5 stars
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I have been a patient along with my daughter for many years. It’s always had an excellent team and very friendly staff, great professional service!! Highly recommended

— chris hawe

T78039 Review left 3 years ago
This review complies with Google's policies.

Reply from Paul Lowe Dentistry

Thank you for your positive review regarding our service and staff. We are glad you have a great experience with us.

Hygienist

5 out of 5 stars
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It’s only my second hygienist appointment since covid hit. I’m seeing great results from the advice that I’ve been given and the attention to detail by professional staff.

— Paul S

Verified review (1629451) Review left 3 years ago
This review was collected via email feedback service.

Reply from Paul Lowe Dentistry

Thank you for your kind review. We are very happy to hear you are seeing great results!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
What treatment were you just given? De-scale and polish

Paul Lowe Dentistry

4 out of 5 stars
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Very Professional Service, Clean an Modern Practice.

— Andrew J

Verified review (1628479) Review left 3 years ago
This review was collected via email feedback service.

Reply from Paul Lowe Dentistry

Thank you for your kind feedback.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
What treatment were you just given? Hygienist and Check Up