The dental hygienist treated me with great skill and kindness. She referred me to Mr Lowe and I was subsequently seen as a patient at the dental hospital the next day. I am extremely grateful and impressed with the expertise and competence I received. Thank you all.
— Kathleen S
Verified review (1623703)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Paul Lowe Dentistry
Thank you for your kind feedback. I will pass this onto Paul and Shani. We are glad we could be of service to you.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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How satisfied are you that the dental surgery involves you in decisions about your treatment?
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What treatment were you just given?
Hygienist and consultation with dental surgeon.
Service has been exemplary
I have been going to this Dental practice for 16 years now and the service has been exemplary; pleasant atmosphere, pleasant Waiting Room and I am glad they are only just around the corner from my home.
— Anonymous
Verified review (1623621)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Paul Lowe Dentistry
Thank you for your kind feedback. We are glad you have a pleasant experience with us.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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What treatment were you just given?
Scale and Polish and Oral Examination of my teeth.
A new filling.
I noticed a chipped filling in a front tooth and after examination, Gilly said it would be best to replace it. I am very pleased with the result.
— Patricia P
Verified review (1623694)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Paul Lowe Dentistry
Thank you for your feedback. We are very happy you are pleased with your result.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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What treatment were you just given?
Old, chipped filling in a front tooth removed and replaced.
Professionally excellent, accommodating and kind.
We have used this surgery for well over 20 years for all members of our busy, growing family, for a wide variety of treatments, and cannot fault it: dentistry at its best.
— Anonymous
Verified review (1623043)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Paul Lowe Dentistry
Thank you for your positive review. We are pleased you have such a good experience with us. We look forward to seeing you again soon.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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What treatment were you just given?
Dental hygiene appointment.
Faultless, 5 Star service
Excellent service as always, everyone is so friendly and reassuring.
Faultless, 5 Star service as it always has been.
— Anonymous
Verified review (1622733)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Paul Lowe Dentistry
Thank you for your kind review. We are very happy you are pleased with the service here.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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What treatment were you just given?
Check up and Hygienist
Broken denture repair
Excellent service. Phone at 9am Tuesday morning and seen by Paul at 2:30. He advised denture had to be sent for repair so had impression done then to come back at 5:30 Wednesday evening. Repair completed and fitted. Can’t thank you enough for the service I received.
— Anonymous
Verified review (1622180)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Paul Lowe Dentistry
Thank you for your kind review. We are glad we could be of assistance.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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What treatment were you just given?
Denture repair
The best at what they do
Paul Lowe Dentistry really are the best at what they do. Had my check up with Gilly after a faultless, professional and comfortable hygienist appointment with Shani, she is an asset to your business. You guys are at the top of your game!
— Chris T
Verified review (1620754)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Paul Lowe Dentistry
Thank you for your great review. I will pass on your kind words to Gilly and Shani. We look forward to seeing you next time!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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Which best describes you?
Patient
Routine Check Up & Hygienist
Difficult to say a lot about a routine check up and hygienist visit but everything went as planned with no problems (apart from my terrible jokes ).
Check in always super friendly and very efficient.
The hygienist team are always very supportive in advising routines and techniques to manage those awkward areas and improve oral health - thank you !!
Check up went fine and results of previous X-ray examinations were explained to help with deciding best options for tooth care.
Same again in 6 months !!!
— Ian T
Verified review (1620751)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Paul Lowe Dentistry
Thank you for your lovely review. We are pleased you are happy with the treatment and service provided. We look forward to seeing you next time.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Hygienist visit
Paula was very thorough and professional, gave good advice.
— Jean P
Verified review (1618420)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Paul Lowe Dentistry
Thank you. We are very happy we could provide you with a positive experience.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Dentist
This person left a star rating but no comment.
— Geoffrey H
Verified review (1618165)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Paul Lowe Dentistry
Thank you for your review.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Always a positive outcome
My visit is always a positive outcome from all staff, friendly and helpful and plenty of advice that is relevant.
— Anonymous
Verified review (1618103)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Paul Lowe Dentistry
Thank you for your positive review. We are pleased that you are happy with your treatment and experience with us.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
I received an excellent service
I received an excellent service. I was put at ease and the treatment was carried out with care.
— Garry K
Verified review (1618049)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Paul Lowe Dentistry
Thank you for taking the time to provide feedback. It means a lot to the team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Excellent service
I have been with Paul and his team for 22years and have not missed a single appointment! These bunch are just excellent and very efficient and professional!
— Anonymous
Verified review (1618045)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Paul Lowe Dentistry
Thank you for a positive review. We are happy you have a good experience with us. I will pass this on to the team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
As always thorough and efficient
Thorough and efficient - as always. And all the staff are so friendly and helpful.
— Bob A
Verified review (1617640)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Paul Lowe Dentistry
Thank you for a kind review. We are happy you have a positive experience with us. I will pass this on to the team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Friendly and supportive approach
Sessions with hygienists are not really my favourite thing. However, I was pleased with the friendly and supportive approach
H, with advice given in a positive way.
— Christine C
Verified review (1617458)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Paul Lowe Dentistry
Thank you for a positive review. We will pass your kind comment on to the hygienist.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Consistently first class
I am always greeted by a well informed friendly face. Rarely am I kept waiting before being welcomed into the chair by Gilly. Like most people I have an inherent fear of dentistry but never has any procedure caused me alarm. When leaving next appointment and treatment plans are always clearly outlined. Each visit is a good, if unwelcome, experience.
— Anonymous
Verified review (1617341)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Paul Lowe Dentistry
Thank you for a great review. We are happy to hear your visits to us are always a good experience.
Overall, how was your experience of our service?
Good
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Patient
Recommend PLD to anyone
Me and my wife went in for our bi annual check up last week and, as ever, received a thoroughly professional and welcoming experience from everyone at Paul Lowe Dentistry. The following day we went into hospital to have our first child, and within a couple of days we received a congratulations card from Gilly and the other staff at PLD which we both hugely appreciated, and just shows the level of customer experience we consistently receive. Would recommend PLD to anyone.
— Jonathon T
Verified review (1617334)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Paul Lowe Dentistry
Thank you for taking the time to write such lovely feedback about your visit to the practice. Congratulations again! We look forward to seeing you all next time.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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Which best describes you?
Patient
After about 15 years of not visiting the dentist.......
My dental hygiene was deemed to be good, but I required 4 substantial fillings, generally where old fillings or the tooth around them had started to collapse or decay. One of the teeth filled subsequently had to be extracted as the decay extended below gum level. All the work was done with care, the minimum of discomfort to me, at a very reasonable cost and as far as I can tell, to a high standard.
— Anonymous
Verified review (1617321)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Paul Lowe Dentistry
Thank you for your kind comment. We are happy to have provided you with a positive experience.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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Which best describes you?
Patient
Review from Facebook
I started coming here in January after years of break due personal reasons and all I can say is poeple here are Amazing. Kind, caring and professional. Really good at what they're doing. Both me and my son see Dr Roe, Sarah and Hannah as nurses, all lovely poeple that I look forward to see each time. Oh and hygienist Shani and her assistant Amna too.
— Anonymous
T74814
Review left 4 years ago
This review complies with Facebook's policies.
Review from Google
First class dental surgeon understands pain confidently reassuring never in a hurry. To get you out. First class work Thank you.
— John Preece
T74652
Review left 6 years ago
This review complies with Google's policies.
