As usual, the best care and advice from Geoff and his staff. Thank you! 5 star.
— Anonymous
Verified review (2021230)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from The Dental Group
Thank you for your wonderful 5-star review! I have passed on your kind words to Jeff and the team. Our aim is for all of our patients to have a relaxing experience whilst providing the best private dental treatment and patient care. Thank you for trusting The Dental Group with your dental care. If any of your friends or family need any help please don’t hesitate to let them know about us! We look forward to seeing you soon.
Warm regards,
The team at The Dental Group
Overall, how was your experience of The Dental Group?
Excellent service
As always, welcoming, warm and friendly, and professional. Excellent service.
— David T
Verified review (2014032)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from The Dental Group
Thank you for the amazing 5-star review David! Your feedback means the world to our team, and we’re always here to provide the best care possible. We look forward to seeing you soon.
Warm regards,
The team at The Dental Group
Overall, how was your experience of The Dental Group?
Hygienist at The Dental Group
I had today my teeth cleaned by the dream team (Hygienists and Nurse) at the Dental Group! The feeling of being pampered came to mind.
— Adrianna G
Verified review (2013488)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from The Dental Group
Thank you so much for your 5-star review Adrianna! We're so pleased to hear that you had a great experience with us. Your kind words motivate our team to keep delivering the best service possible. Thank you for trusting The Dental Group with your dental care. We look forward to welcoming you back soon!
Warm regards
The team at The Dental Group
Overall, how was your experience of The Dental Group?
Crown 'Initial temporary Crown"
Care taken to get to margin of tooth for a good fit for the permanent crown.
— Anonymous
Verified review (2013310)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from The Dental Group
Thank you so much for your 5-star review! We're thrilled that you had a wonderful experience with us. Your feedback is truly appreciated, and we’re here whenever you need us. See you at your next visit!
Warm regards,
The team at The Dental Group
Overall, how was your experience of The Dental Group?
A lovely experience
What a lovely experience, everyone is so friendly, Dr Jeff took time to explain my options for further treatment, I actually can’t wait to start my journey with The Dental Group.
— Juliette W
Verified review (2011538)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from The Dental Group
Thank you for your wonderful 5-star review! We're so glad you had a positive experience with our team, and it's great to hear that Dr. Jeff took the time to explain your treatment options. We're excited to be a part of your dental journey and look forward to helping you achieve the results you're looking for. See you soon!
Warm regards,
The team at The Dental Group
Overall, how was your experience of The Dental Group?
Great dental care
Excellent treatment as part of a continuing programme of dental care. The staff are always friendly and efficient. The quality of the work is first class.
— Dominic T
Verified review (2010248)
Review left 2 years ago
This review was collected via email feedback service.
Reply from The Dental Group
Thank you so much for your kind words Dominic! We're delighted to hear that you're pleased with the ongoing dental care and the quality of our work. Our team always strives to be friendly and efficient, so it's great to know that you're experiencing just that. We look forward to continuing to provide you with top-notch care!
Warm regards,
The team at The Dental Group
Overall, how was your experience of The Dental Group?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
My teeth have been looked after well for years
I've been happily visiting The Dental Group regularly for over 20 years and never had any problems. They have a very professional service with great staff and everything you could need. Private dental care can be expensive, but like motorcycle helmets, it really is worth paying for quality. My hygienist and dental care have always been second to none.
— Stephen L
Verified review (2007178)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from The Dental Group
Thank you so much for your loyal support over the past 20 years Stephen! We're thrilled to hear that you've consistently had a positive experience with our professional service and dedicated team. Your kind words mean the world to us, and we're glad that you recognize the value of quality dental care. It's always a pleasure to take care of your dental needs, and we're looking forward to many more years of keeping your smile healthy!
Warm regards,
The team at The Dental Group
Overall, how was your experience of The Dental Group?
Consultation for new bridge & crowns.
My consultation was prompt and very informative. All staff were friendly and I felt valued as a new patient seeking advice and guidance. I was informed of timescales and costs.
— Vivien H
Verified review (2005721)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from The Dental Group
Thank you so much for your kind 5-star review Vivien! We're glad to hear that your consultation was both prompt and informative, and that our team made you feel welcome as a new patient. We always aim to provide clear guidance on treatment, timescales, and costs, so it’s wonderful to know that you felt well-informed. We look forward to continuing your dental care journey with us!
Warm regards,
The team at The Dental Group
Overall, how was your experience of The Dental Group?
Review from Google
All good with my appointment with the hygienist this morning.
— Robert Craine
T172314
Review left 2 years ago
This review complies with Google's policies.
Reply from The Dental Group
Thank you so much for the 5-star review Robert! We are so pleased to hear that you are happy with the service you received from our hygienist. Our aim is for all of our patients to have a relaxing experience whilst providing the best private dental treatment and patient care. We look forward to seeing you soon.
Warm regards,
The team at The Dental Group
Review from Google
This person left a star rating but no comment.
— Josh Gent
T170791
Review left 2 years ago
This review complies with Google's policies.
Reply from The Dental Group
Thank you so much for the 5-star review Josh! We are so happy to hear that you were satisfied with our services. Our team work very hard to ensure all of our patients receive the highest quality dental treatment & first-class patient care. Thank you for trusting The Dental Group with your dental care. We look forward to seeing you soon.
Warm regards,
The team at The Dental Group
Review from Google
I recently had a scale and polish at the Dental Group and I am so happy with my results! The staff are so welcoming and professional, they made me feel comfortable and relaxed and are so friendly. I will be back for a checkup soon and recommend everyone to go to them for their dental needs :)
— Sabrina Cozzolino55.mz6
T169004
Review left 2 years ago
This review complies with Google's policies.
Reply from The Dental Group
Thank you for the amazing 5-star review Sabrina! We are so pleased to hear that you are so happy with your results! Our aim is for all of our patients to have a relaxing experience whilst providing the best private dental treatment and patient care. Thank you so much for recommending us! We look forward to welcoming you back soon.
Warm regards,
The team at The Dental Group
Professional from start to finish
From the moment I walked through the door all staff have a cheery smile and engaging conversation, you feel like they remember you and care about you.
— Paula G
Verified review (1995773)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from The Dental Group
Thank you for your lovely 5-star review Paula! We’re thrilled to hear that our team made such a positive impression on you from the very start. Creating a warm and welcoming atmosphere is important to us, and it’s wonderful to know that you felt remembered and cared for during your visit. Thank you for trusting The Dental Group with your dental care. We look forward to seeing you again soon!
Warm regards,
The team at The Dental Group
Overall, how was your experience of The Dental Group?
Review from Google
I highly recommend Jeff and his team. My son received a highly professional orthodontic service, from the initial consultation to follow ups. The result is fantastic!
— Huijing Chen
T168864
Review left 2 years ago
This review complies with Google's policies.
Reply from The Dental Group
Thank you for the wonderful 5-star review Huijing! We really appreciate you taking the time to share your feedback on your sons experience with us. I have passed on your kind words to Dr Jeff O'Carroll and the team. We are all so delighted to hear that you are happy with your sons results and the service he received. Thank you so much for trusting The Dental Group with your sons dental care. We look forward to seeing you both soon.
Warm regards,
The team at The Dental Group
In the best hands
In the best hands when feeling very uncomfortable with toothache.
— Anonymous
Verified review (1993994)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from The Dental Group
Thank you for your 5-star review! We're glad to hear that you felt you were in good hands during your discomfort with toothache. Our team is dedicated to providing the best care and support to our patients, especially in challenging situations. Thank you for trusting The Dental Group with your dental care. If you need anything else or have further concerns, please don't hesitate to reach out.
Warm regards,
The team at The Dental Group
Overall, how was your experience of The Dental Group?
Highly recommended
This was my first visit to a private dentist and I can definitely recommend The Dental Group. An excellent service and lovely people.
— Anonymous
Verified review (1993085)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from The Dental Group
Thank you for your wonderful 5-star review! We're so glad to hear that your first visit to a private dentist was a positive experience with us. It's great to know you appreciated our service and found our team to be friendly. Your recommendation means a lot, and we look forward to welcoming you back for your future visits!
Warm regards,
The team at The Dental Group
Overall, how was your experience of The Dental Group?
Review from Google
I'm a very nervous patient, bad experiences of dentist. Was very apprehensive, but Geoff, Kate and the team were lovely. I needed lots of work and treatments. I had been conscious of my teeth, just talking to people nevermind smiling or laughing. But they were non judgemental and kind throughout. Would highly recommend them.
— Sara Gifford
T168038
Review left 2 years ago
This review complies with Google's policies.
Reply from The Dental Group
Thank you for the lovely 5-star review Sara! We are so grateful that you took the time to give us feedback. We are delighted to hear that you are pleased with the service you received. Our aim is for all of our patients to have a relaxing experience whilst providing the best private dental treatment and patient care. Thank you for trusting The Dental Group with your dental care and for recommending us. We look forward to seeing you soon.
Warm regards,
The team at The Dental Group
Staff are kind
6 mth regular teeth clean and check up. Staff are kind. Appointment was on time. It’s always good to keep to the scheduled checkups to identify early tooth and gum issues and to get guidance from professional staff if you need to adjust any element of your at home dental habits.
— Anonymous
Verified review (1990393)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from The Dental Group
Thank you for your thoughtful 5-star review! We’re glad to hear that you had a positive experience during your recent teeth cleaning and check-up. Our team is dedicated to providing timely and compassionate care, and it's great to know that you value the importance of regular appointments for early detection and guidance. We look forward to continuing to support you in maintaining your dental health!
Warm regards,
The team at The Dental Group
Overall, how was your experience of The Dental Group?
Review from Google
I have been visiting the dental group for a few years now and the staff are so professional, kind and caring. The dental group feels more like family to me than my dental practice. The dental group go above and beyond for their patients, especially fitting me in at last minute in an emergency. I cannot thank them enough!
— Jade Valecha
T164713
Review left 2 years ago
This review complies with Google's policies.
Reply from The Dental Group
Thank you so much for the amazing 5-star review Jade - it means a lot to us! I have passed on your kind words to the team. It makes us all so happy to hear that you are pleased with the service you have received all these years. We look forward to welcoming you back soon.
Warm regards,
The team at The Dental Group
Revisit following extraction.
After having a couple of teeth extractions I had been experiencing a lot of gum discomfort so came back for a check up. Dr Nazer was brilliant in explaining why I was experiencing the discomfort and went into great detail as to what to expect over the coming months in terms of healing of the gum following extractions. He is new to the clinic so I was a little apprehensive but he was great in putting my mind at ease.
— Randish K
Verified review (1988782)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from The Dental Group
Thank you for your 5-star review Randish! We’re so glad to hear that Dr. Nazer was able to address your concerns and explain the healing process in detail. It’s completely normal to feel apprehensive about a new dentist, but we’re thrilled that he was able to put your mind at ease. Your comfort and understanding are important to us, and we appreciate your feedback. We look forward to seeing you again soon!
Warm regards,
The team at The Dental Group
Overall, how was your experience of The Dental Group?
The Dental Group
Being an anxious person, I had been worried about attending but after meeting Maria (head nurse) she eased my worry and kept me calm throughout, explaining everything before she did it.
— Anonymous
Verified review (1985054)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from The Dental Group
Thank you for your kind 5-star review! We're so happy to hear that Maria was able to ease your anxiety and keep you calm during your visit. Our team is dedicated to providing a supportive and reassuring environment, and it’s wonderful to know that her explanations made a difference for you. If you have any more concerns or questions, please don’t hesitate to reach out. We look forward to seeing you again!
Warm regards,
The team at The Dental Group
Overall, how was your experience of The Dental Group?
