The Dental Group

Review from Google

This person left a star rating but no comment.

— Josh Edward Moody

T134834 Review left 2 years ago
This review complies with Google's policies.

Reply from The Dental Group

Thank you for the lovely 5-star review Josh - it means a lot to us! We are so happy to hear that you were satisfied with our services. Our aim is for all of our patients to have a relaxing experience whilst providing the best private dental treatment and patient care. Thank you for trusting The Dental Group with your dental care. We look forward to seeing you soon. Warm regards, The team at The Dental Group

Courteous and welcoming

Always courteous and welcoming. Professional service.

— Stephen H

Verified review (1838593) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from The Dental Group

Thank you for the amazing 5-star review Stephen! We really appreciate your positive feedback! We are all so happy to hear that you are pleased with the service you received. Thank you for trusting The Dental Group with your dental care. We look forward to welcoming you back soon.
Warm regards,
The team at The Dental Group

Overall, how was your experience of The Dental Group? (tap on a rating)

Friendliest and most caring team

The friendliest and most caring team.

— Gillian D

Verified review (1836556) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from The Dental Group

Thank you for the lovely 5-star review Gillian! I have passed on your kind words to the team. We are all so happy to hear that you are pleased with the service you received. It's a pleasure to have you as one of our patients. Our aim is for all of our patients to have a relaxing experience whilst providing the best private dental treatment and patient care. We look forward to welcoming you back soon.
Warm regards,
The team at The Dental Group

Overall, how was your experience of The Dental Group? (tap on a rating)

Warm and friendly

How warm and friendly all staff were to me. I’m really scared of dentists and special thank you to Jeff who came in on his day off.

— Graham V

Verified review (1835876) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from The Dental Group

Thank you for the wonderful 5-star review Graham - it's means a lot to us! I'll be sure to pass on your kind feedback to Jeff and the team. The whole reason we started this practice was to make a difference in people’s lives. All of our staff are trained to deal with phobic patients and can provide services to help make patients feel more at ease. We are so happy to hear that you were satisfied with our services. Thank you for trusting The Dental Group with your dental care. We look forward to seeing you soon.
Warm regards,
The team at The Dental Group

Overall, how was your experience of The Dental Group? (tap on a rating)

Great explanation

Great explanation of what areas of my teeth needed work and why they have got to the point they have.

— Daniel K

Verified review (1835064) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from The Dental Group

Thank you for the amazing 5-star review Daniel! We are so happy to hear that you are pleased with the service you received. Our team work very hard to ensure all of our patients receive the highest quality dental treatment & first-class patient care. Thank you for trusting The Dental Group with your dental care. We look forward to seeing you soon.
Warm regards,
The team at The Dental Group

Overall, how was your experience of The Dental Group? (tap on a rating)

Review from Google

Had a Maryland bridge fitted a week ago - look's amazing, the staff are professional, and I would definitely recommend, thank you !

— Denis Burke

T133184 Review left 2 years ago
This review complies with Google's policies.

Reply from The Dental Group

Thank you for the wonderful 5-star review Denis! It's so good to hear that you are happy with your amazing results. Our team always enjoy reading reviews such as the one you left us! It lets us know we are making patients happy and doing our jobs right. Thank you for recommending us! We look forward to welcoming you back soon!
Warm regards,
The team at The Dental Group

Absolutely great

I am new to this dental practice. It’s absolutely great. Staff are lovely and friendly. Had my first treatment there today. Everything was really good.

— Susan P

Verified review (1834068) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from The Dental Group

Thank you for the amazing 5-star review Susan, it warms our hearts to hear such wonderful feedback! We are so happy that you had a great experience with us. All of our team our very committed to helping our patients feel at ease & providing high quality dental treatment. Thank you for trusting The Dental Group with your dental care. We look forward to welcoming you back soon.
Warm regards,
The team at The Dental Group

Overall, how was your experience of The Dental Group? (tap on a rating)

My experience

Very friendly.

— Anonymous

Verified review (1833603) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from The Dental Group

Thank you for the lovely 5-star review! We are so grateful that you took the time to give us feedback. It makes us all so happy to hear that you are pleased with the service you received. Thank you for trusting The Dental Group with your dental care. We look forward to seeing you soon.
Warm regards,
The team at The Dental Group

Overall, how was your experience of The Dental Group? (tap on a rating)

The Dental Group

The service, and the end result.

— Denis B

Verified review (1833557) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from The Dental Group

Thank you for amazing 5-star review Denis! We are so happy to hear that you are pleased with the service & your results. Our aim is for all of our patients to have a relaxing experience whilst providing the best private dental treatment and patient care. We look forward to welcoming you back soon.
Warm regards, The team at The Dental Group

Overall, how was your experience of The Dental Group? (tap on a rating)

Very efficient and friendly

Very efficient and friendly.

— Monica S

Verified review (1832461) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from The Dental Group

Thank you for the wonderful 5-star review Monica! We appreciate you taking the time to review your experience with us. It makes us all so happy to hear that you are pleased with the service you have received. We pride ourselves in offering high-quality, private dentistry in a calm and relaxed environment. We look forward to seeing you soon.
Warm regards,
The team at The Dental Group

Overall, how was your experience of The Dental Group? (tap on a rating)

Definitely recommend

All the staff are very efficient. I would definitely recommend you to friends and family.

— Ian M

Verified review (1829759) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from The Dental Group

Thank you for the lovely 5-star review Ian! I have passed on your kind words to the team. We are so happy to hear that you are pleased with the service you received. Thank you for taking the time to give us feedback and for recommending us! We look forward to seeing you soon.
Warm regards,
The team at The Dental Group

Overall, how was your experience of The Dental Group? (tap on a rating)

The Dental Group

Shame my check up and hygiene visit was not back to back. Had to wait longer than I thought to get both appointments completed. Thought they were one after each other as had booked a long time in advance.
Wasn’t a problem but I wasn’t aware of the timings!

— Gareth J

Verified review (1829055) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from The Dental Group

Hi Gareth. Thank you for your feedback and for trusting The Dental Group with your dental care. I have shared your feedback with the team. Firstly we would like to apologize that your recent visit was not to your satisfaction. I've had a look at the diary and your appointments were booked for one after the other. Dental examinations are anywhere from 30 minutes to an hour depending on the patients oral health condition. Hygienist appointments also range from 30 minutes to an hour. Our aim is for all of our patients to have a relaxing experience whilst providing the best private dental treatment and first-class patient care. Thank you again for your feedback as it helps us to improve our service to maintain our high standards. Please don't hesitate to contact us if you have any questions and we hope all of your questions and concerns have been answered to satisfaction. We look forward to seeing you soon.

Overall, how was your experience of The Dental Group? (tap on a rating)

Very high standards of service

Professional throughout my visit. Very high standards of service. Welcoming, supportive, very friendly.

— David T

Verified review (1828745) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from The Dental Group

Thank you for the amazing 5-star review David and for choosing us to do your dental work! We are so happy to hear that you are pleased with the high standards of service you received. It's a pleasure to have you as one of our patients. We look forward to welcoming you back soon.
Warm regards,
The team at The Dental Group

Overall, how was your experience of The Dental Group? (tap on a rating)

The Dental Group

Both the Hygienist and assistant were efficient and worked with consideration.

— Graham T

Verified review (1828554) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from The Dental Group

Thank you for the wonderful 5-star review Graham! We really appreciate your positive feedback! Our team work very hard to ensure all of our patients receive the highest quality dental treatment & first-class patient care. If any of your friends or family need any help please don’t hesitate to let them know about us! We look forward to welcoming you back soon.
Warm regards,
The team at The Dental Group

Overall, how was your experience of The Dental Group? (tap on a rating)

Helpful and professional

The helpful and professional way my problem was dealt with.

— Anonymous

Verified review (1825496) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from The Dental Group

Thank you for the amazing 5-star review! I have passed on your kind words to the team. We are so happy to hear that you are pleased with the service you received. Thank you for trusting The Dental Group with your dental care. We look forward to welcoming you back soon.
Warm regards,
The team at The Dental Group

Overall, how was your experience of The Dental Group? (tap on a rating)

Review from Google

Very efficient and super friendly.

— Verity Laing

T130795 Review left 2 years ago
This review complies with Google's policies.

Reply from The Dental Group

Thank you for the lovely 5-star review Verity! We are so grateful that you took the time to give us feedback. It makes us all so happy to hear that you are pleased with the service you received. We pride ourselves in offering high-quality, private dentistry in a calm and relaxed environment. We look forward to seeing you soon.
Warm regards,
The team at The Dental Group

First visit

Very good, staff were great.

— Anonymous

Verified review (1823569) Review left 2 years ago
This review was collected via email feedback service.

Reply from The Dental Group

Thank you for a wonderful 5-star review- it's much appreciated! We are so happy that you are pleased with the service you received! All of our team work very hard to ensure all of our patients receive the highest quality dental treatment & first-class patient care.
We can't wait to welcome you back soon!
Warm regards,
The team at The Dental Group

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

I’m delighted I chose this practice

Very impressed with the service and level of care at The Dental Group. Everyone I’ve come across whether it be reception, the dentist or the technicians have been friendly, courteous and professional. All the works carried out to date have gone seamlessly too and I’m delighted I chose this practice to look after my dental having received shocking service at my previous NHS dentist.

— Nicholas H

Verified review (1823405) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from The Dental Group

Thank you for the lovely 5-star review Nicholas! I have passed on your kind words to the team. We are so happy to hear that you are very impressed with the service and level of care you received. Thank you for choosing The Dental Group for your dental needs. We look forward to seeing you soon.
Warm regards,
The team at The Dental Group

Overall, how was your experience of The Dental Group? (tap on a rating)

Welcoming

Always friendly and welcoming.

— Anonymous

Verified review (1823249) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from The Dental Group

Thank you for the amazing 5-star review and for trusting us with your dental care! We really appreciate your positive feedback! Our aim is to provide the best in private dental treatment and patient care. We look forward to seeing you soon.
Warm regards,
The team at The Dental Group

Overall, how was your experience of The Dental Group? (tap on a rating)

Understanding as always

Friendly, understanding as always.

— Sheila C

Verified review (1822865) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from The Dental Group

Thank you for the wonderful 5-star review Sheila! We are so happy to hear that you are happy with the service you received. All of our team work very hard to ensure all of our patients receive the highest quality dental treatment & first-class patient care. Thank you for trusting The Dental Group with your dental care. We look forward to welcoming you back soon.
Warm regards,
The team at The Dental Group

Overall, how was your experience of The Dental Group? (tap on a rating)