Working Feedback

The Dental Group

6 Brookvale Rd, Highfield, Southampton, SO17 1QL

Excellent rating from 261 reviews

5 out of 5 stars

+ 441 reviews from Google 702 total reviews

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Latest Reviews by Working Feedback

The dentist is excellent

5 out of 5 stars
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Very good. All the staff are very kind. The dentist is excellent

— Anonymous

Verified review (2345683) Review left 5 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Dental Group? 5 out of 5 stars

Great experience

5 out of 5 stars
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Fantastic, caring dentists, as like most people, I am not keen on going but had a great experience today with a tooth extraction.

— Martin R

Verified review (2341623) Review left 5 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Dental Group? 5 out of 5 stars

Perfect experience

5 out of 5 stars
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Perfect experience with the Hygienist.

— Frances C

Verified review (2340104) Review left 5 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Dental Group? 5 out of 5 stars

Review from Google

5 out of 5 stars
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The dental group kindly fitted me in immediately when a large filling fell out. I was most grateful as I couldn't eat, not good just before Christmas! Very good sympathetic service.

— Heather Corless

T353714 Review left 5 months ago
This review complies with Google's policies.

Reply from The Dental Group

Thank you for your kind 5-star review Heather! We're so glad that we could fit you in quickly and help get you sorted before Christmas. Thank you for trusting The Dental Group with your dental care. Wishing you all the best and we look forward to seeing you soon.
Warm regards,
The team at The Dental Group

My experience

3 out of 5 stars
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If I was a dentist I would talk calmly to people, not talk to them like they're deaf.

— Michael M

Verified review (2338846) Review left 5 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Dental Group? 3 out of 5 stars

Review from Google

5 out of 5 stars
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Lovely people here . Couldn’t do enough to help. Prices are reasonable. No complaints

— Carol Reed

T352704 Review left 5 months ago
This review complies with Google's policies.

Reply from The Dental Group

Thank you for your lovely 5-star review Carol! We're so happy to hear that you felt well looked after and that you found our prices reasonable. It's a pleasure to have you as one of our patients. We look forward to seeing you soon.
Warm regards,
The team at The Dental Group

Brilliant

5 out of 5 stars
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Very quick and efficient. Super friendly! I have been using The Dental Group for many years and they’re brilliant!

— Fiona A

Verified review (2335321) Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Dental Group? 5 out of 5 stars

Review from Google

5 out of 5 stars
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very friendly and competent staff, excellent service

— Gerald Muller

T350590 Review left 6 months ago
This review complies with Google's policies.

Reply from The Dental Group

Thank you for your kind 5-star review Gerald! We're so pleased to hear you found our team friendly and competent and that you enjoyed the excellent service. We really appreciate your support and look forward to seeing you soon.
Warm regards,
The team at The Dental Group

Review from Google

5 out of 5 stars
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Always a 5 star service with Jeff and his team. I wouldn’t trust anybody else to look after my teeth.

— Steve T

T349925 Review left 6 months ago
This review complies with Google's policies.

Reply from The Dental Group

Thank you for the amazing 5-star review Steve! We're delighted to hear you consistently receive 5-star service from Dr Jeff O'Carroll and the team. Your confidence in us truly means a lot, and we look forward to continuing to care for your smile for many years to come!
Warm regards,
The team at The Dental Group

The Dental Group

5 out of 5 stars
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My first appointment with Jeff today just to see how he can assist with my teeth. I am a very very nervous patient at the dentist. Today was so different, I felt confident in my future plan and strangely excited of what’s to come. I will review after treatment

— Karen H

Verified review (2332509) Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Dental Group? 5 out of 5 stars

Review from Google

5 out of 5 stars
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Jeff and the team are amazing! I had a chip in my tooth which Jeff easily and seamlessly fixed. Attached a before and after :)
So pleased with the results and very happy with the quality of care and service I received from The Dental Group. I would go nowhere else now and have booked my future appointments with them. Thankyou to Jeff & The Dental Group team!

— Freya Kempton

T348968 Review left 6 months ago
This review complies with Google's policies.

Reply from The Dental Group

Thank you so much for your wonderful 5-star review Freya! We're thrilled to hear that you are happy with the results and that Dr Jeff O'Carroll was able to fix your tooth seamlessly. It's a pleasure to have you as one of our patients. Thank you so much for trusting The Dental Group with your dental care. We look forward to welcoming you back soon.
Warm regards,
The team at The Dental Group

Review from Google

5 out of 5 stars
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Naz and Leanne are amazing! Very professional and does an excellent job! Thank you ☺️

— Kiran Singh

T348969 Review left 6 months ago
This review complies with Google's policies.

Reply from The Dental Group

Thank you for your kind 5-star review Kiran! We're so glad to hear that you are happy with the service you received. Thank you for trusting The Dental Group with your dental care. We look forward to seeing you soon.
Warm regards,
The team at The Dental Group

The Dental Group

5 out of 5 stars
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Professionalism, courtesy and politeness.

— Peter H

Verified review (2331285) Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Dental Group? 5 out of 5 stars

Recommend this dentist

5 out of 5 stars
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I had a tooth removed, infected and causing pain to ear etc. The dentist took X-ray, an antibiotic prescription given, very, very informative and helpful to understand the issues. Also, another tooth broken shown on X-ray to be removed, done one tooth straight away and not too much discomfort for me, recommend this dentist, very helpful and patient, answered all my queries. I will definitely use agan. Thank you again

— Anonymous

Verified review (2330968) Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Dental Group? 5 out of 5 stars

Review from Google

5 out of 5 stars
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I had a genuinely great experience at The Dental Group. The reception staff were very friendly from the moment I arrived, which made a really positive start to the appointment.

I went in for a crown and couldn’t believe they managed to make it and fit it on the same day. Dr Jeff O’Carroll was brilliant – calm, clear, and extremely skilled. He talked me through everything without rushing, and the whole process ended up being much easier than I expected.

Honestly, it’s rare to leave a dental appointment feeling impressed, but I did. I highly recommend giving The Dental Group a visit.

— Jae Wood

T345775 Review left 6 months ago
This review complies with Google's policies.

Reply from The Dental Group

Thank you so much for your wonderful detailed 5-star review Jae! We're delighted to hear that our reception team helped create a positive start to your visit and that your experience with the same-day crown process exceed expectations.

Dr Jeff O'Carroll and the entire team truly appreciate your kind words. We always aim to provide clear communication, high-quality care, and a comfortable experience, so it's wonderful to know that this came through during your appointment.

Thank you again for your recommendation - it means a lot to us. We look forward to welcoming you back in the future!
Warm regards,
The team at The Dental Group

Friendly, professional

5 out of 5 stars
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They are always friendly, professional and helpful

— Anonymous

Verified review (2327116) Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Dental Group? 5 out of 5 stars

My experience

5 out of 5 stars
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Excellent service from dedicated, experienced staff.

— Anonymous

Verified review (2325058) Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of The Dental Group? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Smooth, welcoming experience

5 out of 5 stars
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Thank you to everyone. The decor in the reception area made me almost forget that I was at the dentist! I had a great welcome from everyone. I came for a scale and polish which went very smoothly. Everyone was very kind and considerate. Thank you.

— Theresa E

Verified review (2320796) Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Dental Group? 5 out of 5 stars

Very understanding experience

5 out of 5 stars
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Had a check up today at Dental Group. Lovely ladies on reception and Dr Jeffrey was very understanding and explained things to me. Thank you

— Susan P

Verified review (2319630) Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Dental Group? 5 out of 5 stars

Gentle dentistry

5 out of 5 stars
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Thorough, gentle dentistry as ever. Thank you.

— Anonymous

Verified review (2319187) Review left 7 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Dental Group? 5 out of 5 stars