Working Feedback

The Dental Group

6 Brookvale Rd, Highfield, Southampton, SO17 1QL

Excellent rating from 261 reviews

5 out of 5 stars

+ 441 reviews from Google 702 total reviews

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Latest Reviews by Working Feedback

Excellent

5 out of 5 stars
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Excellent service throughout

— Garth L

Verified review (2275276) Review left 9 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Dental Group? 5 out of 5 stars

Review from Google

5 out of 5 stars
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Absolutely superb service as always! Highly recommended and highly experienced in all areas of dentistry.

— James Clegg

T309408 Review left 9 months ago
This review complies with Google's policies.

Reply from The Dental Group

Thank you for your wonderful 5-star review James! We’re so pleased to hear you consistently receive superb service from our team. Thank you so much for recommending us, and we look forward to seeing you soon.
Warm regards,
The team at The Dental Group

Highly recommend them

5 out of 5 stars
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Very friendly & professional, kept me informed all the way through the process. Highly recommend them for any dental work

— Peter A

Verified review (2270941) Review left 9 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Dental Group? 5 out of 5 stars

Highly recommend

5 out of 5 stars
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Always greeted with a very warm welcome from all members of the team. Very professional and accommodating. Recent visit was with the Hygienist who explains everything clearly. Highly recommend.

— Anonymous

Verified review (2270476) Review left 9 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Dental Group? 5 out of 5 stars

A wisdom tooth extraction

5 out of 5 stars
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I have recently had a wisdom tooth extracted because it had d because ecayed. I was anxious about this because I am elderly and it seemed a difficult procedure. However I was given prompt advice and the tooth was extracted the next day. I was surprised that the extraction was done so swiftly and expertly.

— Anonymous

Verified review (2270454) Review left 9 months ago
This review was collected via email feedback service.
Overall, how was your experience of The Dental Group? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Whenever I need anything doing to my teeth I always go to The Dental Group. Jess and Giselle are so knowledgeable and and prompt at getting me booked in and Dr Jeff O’Carroll is so kind, caring and performs brilliant work. Exemplary dental practice, thanks again.

— Emma Louise Williams

T306006 Review left 10 months ago
This review complies with Google's policies.

Reply from The Dental Group

Thank you for your lovely 5-star review Emma! We’re delighted to hear that you had a positive experience. Our staff takes pride in being kind, helpful, and dedicated to delivering excellent care, so it’s wonderful to know we met your expectations. We look forward to continuing to take care of your dental needs and welcoming you back soon.
Warm regards,
The team at The Dental Group

10 out of 10

5 out of 5 stars
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10 out of 10 as always

— Paul L

Verified review (2267624) Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Dental Group? 5 out of 5 stars

I was impressed

5 out of 5 stars
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Very welcoming and lovely staff, I felt welcomed more than anything which made the whole experience worth it. Def going to keep The Dental Group as my Dentist. I was impressed by how the staff were so lovely

— Anonymous

Verified review (2264083) Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Dental Group? 5 out of 5 stars

Friendly and accommodating

5 out of 5 stars
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Amazing dentist, so friendly and accommodating, family run, wouldn’t go anywhere else, 10/10

— Amanda L

Verified review (2262565) Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Dental Group? 5 out of 5 stars

Wonderful team

5 out of 5 stars
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Top professional service as usual.
Totally happy with all aspects of my experiences today. From the wonderful team at reception on entering the practice, to the professional manner in which my treatment was administered.

— Peter G

Verified review (2262529) Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Dental Group? 5 out of 5 stars

Excellent

5 out of 5 stars
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Excellent, thank you

— Steven G

Verified review (2258558) Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Dental Group? 5 out of 5 stars

Review from Google

5 out of 5 stars
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I had a very good experience with The dental group , I had seen Jeffrey because I had lost most of my front teeth and was feeling so low and anxious about it all, I had no need to worry because I was made to feel very comfortable and any questions and concerns were explained and at the end of it all I went home with my smile back again and felt that so much care was put into all the work that was done and all the staff are a absolute pleasure to talk to and I would highly recommend the dental group

— Kathleen Weir

T416320 Review left 10 months ago
This review complies with Google's policies.

Good communication

5 out of 5 stars
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Just cleaning, the lasses worked well together, accurately and were in good communication with each other and myself.

— Chris R

Verified review (2254622) Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Dental Group? 5 out of 5 stars

My experience

5 out of 5 stars
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Good.

— Anonymous

Verified review (2253657) Review left 10 months ago
This review was collected via email feedback service.
Overall, how was your experience of The Dental Group? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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A fantastic dentist I would highly recommend to anyone. I have a been to a few dentists in the past and this is by far the most experienced, professional and kind team that I will be using from now on for myself and my family. Very friendly and welcoming who give honest advice to help give you the best results for your oral health. Thank you so much for all you do.

— A L

T298291 Review left 10 months ago
This review complies with Google's policies.

Reply from The Dental Group

Thank you for your wonderful 5-star review! We're truly honoured to be your chosen dental practice for both you and your family. Our team works hard to provide honest, expert care in a friendly and welcoming environment, so it’s incredibly rewarding to hear your kind feedback. We look forward to looking after you for many years to come!
Warm regards,
The team at The Dental Group

Review from Google

5 out of 5 stars
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The best practice you can go to, always easily contactable (even outside of work hours!), visited recently and all the staff are so attentive and happy to help, not to mention the outstanding results they achieve with the health and presentation of my teeth! Also worth mentioning how good they are with working around your schedule! Thank you 🥰

— Victoria Chlebowska

T298113 Review left 11 months ago
This review complies with Google's policies.

Reply from The Dental Group

Thank you for your lovely 5-star review Victoria! We're thrilled to hear that you've had such a positive experience with us. Our team always strives to be accessible, attentive, and flexible to suit your needs—and it means the world to know it's appreciated. We're especially glad you're happy with the results and the care we provide. We look forward to welcoming you back soon!
Warm regards,
The team at The Dental Group

Review from Google

5 out of 5 stars
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Fantastic experience with Jeff O'Carroll at The Dental Group! After chipping a tooth shortly after arriving in the UK, I was relieved they could fit me in within 24 hrs. The dentist was exceptionally gentle, professional and genuinely kind. The practice itself is stunningly designed. A top-notch Dental practice, highly recommended.

— Helen de Jongh

T297579 Review left 11 months ago
This review complies with Google's policies.

Reply from The Dental Group

Thank you so much for your wonderful 5-star review Helen! We're delighted to hear that Dr Jeff O'Carroll was able to help you so quickly after your arrival in the UK. It’s great to know you felt comfortable, well cared for, and appreciated the design of our practice too. Your kind words mean a lot to us — we’re always here if you need anything in the future!

Warm regards,
The team at The Dental Group

Review from Google

4 out of 5 stars
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Hi There,

I PHONED FRIDAY NIGHT AFTER DITHERING FOR MONTHS. SPOKE TO JES - AND SHE BOOKED ME IN FOR HYGIENE AND COMPOSITE TREATMENT TO MY TWO FRONT TEETH THE FOLLOWING MONDAY AFTERNOON!.

JEFF THE BOSS CARRIED OUT MY TREATMENT - JUST GOT HOME, AND I AM ABSOLUTELY DELIGHTED WITH THE RESULT.

MY WIFE SAID - YOU SHOULD HAVE SEEN JEFF YEARS BEFORE INSTEAD OF PUTTING UP WITH CHIPPED AND STAINED TEETH!

FANTASTIC TREATMENT FROM - JEFF AND THE DENTAL GROUP!

Kenneth

— Kenneth Campbell

T297438 Review left 11 months ago
This review complies with Google's policies.

Reply from The Dental Group

Thank you for your kind words Kenneth! We're so glad to hear your consultation with Wal went well. Take all the time you need — we're here whenever you're ready, and we'll be happy to support you every step of the way. Looking forward to seeing you again soon!

Warm regards,
The team at The Dental Group

Great, family practice

5 out of 5 stars
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Great, family practice that I have used for many years. Would highly recommend.

— Sarah L

Verified review (2245747) Review left 11 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Dental Group? 5 out of 5 stars

Great service

4 out of 5 stars
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Great service, particularly given the current shortage of NHS dental care.

— Anonymous

Verified review (2245150) Review left 11 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Dental Group? 4 out of 5 stars