Working Feedback

The Dental Group

6 Brookvale Rd, Highfield, Southampton, SO17 1QL

Excellent rating from 261 reviews

5 out of 5 stars

+ 441 reviews from Google 702 total reviews

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Latest Reviews by Working Feedback

Hygienist appointment

5 out of 5 stars
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Had an hygienist appointment. Not too long to wait which is good. Very friendly staff, as always. Received helpful and positive feedback about current dental health and managing future care

— Anonymous

Verified review (2176168) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Dental Group? 5 out of 5 stars

Review from Google

5 out of 5 stars
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Outstanding service- thank you.

I needed an emergency appointment due to severe tooth ache and was able seen at 11am the same day. Dental nurse and dentist were great - quickly establishing I needed root canal treatment and booked me in for the following afternoon.

Later that day the pain became increasingly worse. When asking if there was anything they could do to help they offered me an earlier appointment (outside of usual hours) that evening to start the treatment and alleviate the pain - above and beyond customer service!

The procedure itself was pain-free and over within 1.5hrs. I’m now waiting for the 2nd appointment in a couple weeks.

— Dave Lewis

T257206 Review left 1 year ago
This review complies with Google's policies.

Reply from The Dental Group

Thank you so much for your wonderful 5-star review Dave! We understand how distressing severe tooth pain can be, so we’re glad we could accommodate you quickly and provide relief when you needed it most.

Our team always strives to go above and beyond for our patients, and we’re delighted to hear that you felt well cared for throughout your treatment. It’s great to know that the procedure was pain-free and that you're now on the path to recovery.

If you need anything before your next appointment, please don’t hesitate to reach out. We look forward to seeing you again soon and completing your treatment!

Warm regards,
The team at The Dental Group

Review from Google

5 out of 5 stars
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I was very pleased with my recent appointment with the dental hygienist. It was a great experience, probably the best I've had at any dental practice. Both Naz and her nurse assistant were gentle and kind. They were also patient and understanding with my disability. I would recommend them and this practice to anyone.

— Carolyn Topley

T257041 Review left 1 year ago
This review complies with Google's policies.

Reply from The Dental Group

Thank you so much for your thoughtful 5-star review Carolyn! We’re absolutely delighted to hear that you had such a positive experience with Naz and her assistant. It’s wonderful to know that you felt comfortable and well looked after.

Your recommendation means the world to us, and we truly appreciate your trust in our team. We look forward to welcoming you back in the future!

Warm regards,
The team at The Dental Group

The Dental Group

5 out of 5 stars
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Very proficient, friendly service

— Sandra L

Verified review (2171643) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Dental Group? 5 out of 5 stars

Very reassuring

5 out of 5 stars
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Always give a warm welcome. Totally professional. Very reassuring when feeling a little anxious.

— David T

Verified review (2171588) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Dental Group? 5 out of 5 stars

Very good treatment

5 out of 5 stars
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Really nice and polite staff clean and very good treatment, thank you

— Valerie R

Verified review (2169710) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Dental Group? 5 out of 5 stars

Review from Google

5 out of 5 stars
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So gentle, explains every procedure in full, best quality

— CLAIRE PAYNE

T251888 Review left 1 year ago
This review complies with Google's policies.

Reply from The Dental Group

Thank you for your kind 5-star review Claire! We’re so pleased to hear that you appreciated our gentle approach and detailed explanations. Providing high-quality care in a way that keeps our patients comfortable and informed is always our goal.

Your feedback means a lot to us, and we truly appreciate your support. If you ever have any questions or need anything, please don’t hesitate to reach out. We look forward to seeing you again!

Warm regards,
The team at The Dental Group

Thoroughly satisfied

5 out of 5 stars
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Careful and considerate work again. Thoroughly satisfied.

— Anonymous

Verified review (2159492) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Dental Group? 5 out of 5 stars

My first Dentures!

5 out of 5 stars
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My first Dentures! Having no idea about Dentures, I was made to relax with the professional guidance of Kostas Naser & his assistants. I am in the last course where It is getting me used to Dentures. The Dental Group have convinced me. If all goes well within this crucial period, I think l will end up a satisfied patient. Time will tell.

— Anonymous

Verified review (2158959) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Dental Group? 5 out of 5 stars

Review from Google

5 out of 5 stars
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Great team and even better people! Always leave the practice with a smile on my face :)

— Make it Magic

T248934 Review left 1 year ago
This review complies with Google's policies.

Reply from The Dental Group

Thank you for your wonderful 5-star review! We're so glad to hear that our team makes your visits enjoyable and that you always leave with a smile. Your kind words mean a lot to us, and we look forward to welcoming you back soon!
Warm regards,
The team at The Dental Group

The Dental Group

4 out of 5 stars
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This visit to remove the cracked root of a tooth formerly crowned was difficult for me due to anxiety, and both the dentist and his assistant did their best to help with this and gave detailed instructions about aftercare following the successful procedure. I was grateful for their patience and sorry I could not be as calm as usual.

— Daphne M

Verified review (2157774) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Dental Group? 4 out of 5 stars

Review from Google

5 out of 5 stars
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I've been using the Dental Group for years, and have no hesitation in recommending their services. Always kind, understanding and helpful. Being a child of the 60s my teeth were not in good shape when I first visited them, but over the years they have restored my smile. Thank you Dental Group x.

— Angela Braybrook

T248407 Review left 1 year ago
This review complies with Google's policies.

Reply from The Dental Group

Thank you for your heartfelt 5-star review Angela! We're truly grateful for your loyalty over the years and so pleased to hear that we've been able to restore your smile. Your kind words mean the world to us, and it's always a pleasure to care for you. We appreciate your recommendation and look forward to many more years of looking after your dental health.
Warm regards,
The team at The Dental Group

Review from Google

5 out of 5 stars
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I recently visited The dental group, and I couldn’t be happier with the care I received. The staff was warm and welcoming, making me feel comfortable from the moment I walked in. Naz was very knowledgeable, explained everything clearly, and made sure I was at ease throughout the procedure. I highly recommend them to anyone looking for a great dentist!

— Anud Yakub

T247900 Review left 1 year ago
This review complies with Google's policies.

Reply from The Dental Group

Thank you for your fantastic 5-star review Anud! We're thrilled to hear that you had such a positive experience at The Dental Group. It's wonderful to know that our team made you feel comfortable and well cared for. Naz will be especially happy to hear your kind words! Your recommendation means a lot to us, and we look forward to seeing you again in the future.
Warm regards,
The team at The Dental Group

Review from Google

5 out of 5 stars
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Very friendly and welcoming, this team have great expertise and are able to advise appropriately. Recommended by me

— Neville

T245919 Review left 1 year ago
This review complies with Google's policies.

Reply from The Dental Group

Thank you for your wonderful 5-star review Neville! We're delighted to hear that you felt welcomed and well-advised by our team. Your recommendation means a lot to us, and we truly appreciate your support. We look forward to seeing you again in the future!
Warm regards,
The team at The Dental Group

Review from Google

5 out of 5 stars
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Lovely Team and very helpful Doctor.
I can highly recomend the Practice to everyone. Thank you

— Adrienn Halo

T245630 Review left 1 year ago
This review complies with Google's policies.

Reply from The Dental Group

Thank you for your kind 5-star review Adrienn! We're so pleased to hear that you had a great experience with our team. Thank you so much for recommending us. We look forward to welcoming you again in the future!
Warm regards,
The team The Dental Group

Review from Google

5 out of 5 stars
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Excellent service. Very good dentistry and friendly staff.

I have used Dr Jeff O’Carroll for decades. He is very skilled in his job.

Highly recommended.

— Abdul Shahid

T245545 Review left 1 year ago
This review complies with Google's policies.

Reply from The Dental Group

Thank you for your fantastic 5-star review Abdul! We're delighted to hear that you've had such a positive experience with Dr. Jeff O’Carroll and our team over the years. Your kind words and long-term trust mean a lot to us. Thank you so much for recommending us! We look forward to continuing to provide you with excellent care.
Warm regards,
The team at The Dental Group

Review from Google

5 out of 5 stars
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I have been a patient at the Dental Group for over 20 years. The staff is friendly and professional, and my dentist always takes the time to clearly explain what I’m doing well with my oral hygiene and what I could improve. I feel comfortable going back for future appointments and would recommend this clinic to others looking for consistent, good-quality dental care.

— Laura Bendoni

T245099 Review left 1 year ago
This review complies with Google's policies.

Reply from The Dental Group

Thank you so much for your 5-star review Laura! We're thrilled to hear that you had a great experience with us. If there's anything we can do for you in the future, please don't hesitate to reach out. We look forward to seeing you again soon!
Warm regards,
The team at The Dental Group

Very good experience

5 out of 5 stars
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I had a very good experience with the dental hygienist. Very patient and made me feel comfortable.

— Teresa L

Verified review (2147505) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Dental Group? 5 out of 5 stars

Review from Google

5 out of 5 stars
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My wife had veneers done by Jeff in 2018 and she was so thrilled with results; literally changed her life and gave her so much confidence. She returned recently to look at replacing the veneers to enhance her smile. Jeff, Giselle and Katie were so welcoming and Jeff’s advice was really helpful so she will be going back again in the future to have new veneers. She wouldn’t have anyone other than Jeff do the work.

— susanne crawley

T243443 Review left 1 year ago
This review complies with Google's policies.

Reply from The Dental Group

Thank you so much for your wonderful 5-star review Mark! We’re delighted to hear that your wife’s veneers had such a positive impact on her confidence and that she continues to trust Jeff and our team with her smile. It’s always a pleasure to welcome her back, and we truly appreciate your kind words. We look forward to seeing her again soon.
Warm regards,
The team at The Dental Group

Friendly, professional

5 out of 5 stars
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Very friendly and professional. Very happy. Thank you.

— Krystyna J

Verified review (2142841) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Dental Group? 5 out of 5 stars