Good introductions and what was to happen made very clear to me and reasons for follow up appointments and what I needed to do between appointments. Thank you for putting me at ease
— Pauline M
Verified review (2187141)
Review left 1 year ago
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Overall, how was your experience of St Peters Lodge Dental Practice?
Highly recommend
As a family all of us have visited St. Peter's Lodge Dental Practice for more than a decade, the service and care is excellent as always.
I was a bit anxious about my tooth extraction and bone grafting procedure.
Nishma took the time to explain the entire procedure, ensuring I was comfortable and put me at ease addressing all my questions. Her skill and attention made the whole procedure painless and smooth.
I highly recommend their services to anyone requiring dental care.
— Rommel H
Verified review (2185619)
Review left 1 year ago
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Very good
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Patient
Appointment
I was given a reasonably quick appointment for an inflamed gum on a molar and given antibiotics. Saw Hussein who was friendly and helpful.
— Anonymous
Verified review (2183907)
Review left 1 year ago
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Very good
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A check-up and clean
My visit was just for a check-up and clean, which were done efficiently.
— Anonymous
Verified review (2182813)
Review left 1 year ago
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Very good
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Hygienist appointment
I was at the practice for a hygienist appointment with Tais and I was more than happy with the treatment I had. She was friendly, competent and gave me good advice. (10 out of 10)
— Raymond S
Verified review (2182571)
Review left 1 year ago
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Very good
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Emergency appointment
Wonderful experience - booked an emergency appointment for an infected tooth and was seen and treated 3 hours later. Very professional and friendly service.
— Anonymous
Verified review (2179674)
Review left 1 year ago
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Excellent
Excellent and professional, helpful and friendly.
— Ah M
Verified review (2178838)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of St Peters Lodge Dental Practice?
My visit today went very well
I have been with this practice for over sixty years. As always my visit today went very well. I was seen by the dentist within five minutes of arriving and at my appointment time. I also had an appointment with the nurse which also went well. She explained the treatment as she worked on my teeth. I will be back again in three months for my quarterly check up.
— Michael J
Verified review (2177055)
Review left 1 year ago
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Very good
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Review from Google
I always feel as though I am in good and trusted hands at St Peter's Lodge Dental Practice.
— Georgina Giles
T258349
Review left 1 year ago
This review complies with Google's policies.
Reply from St Peters Lodge Dental Practice
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Thanks again!”
Amazing and prompt service
Called on Monday to book an appointment and was given a slot the same afternoon. Kirit saw me and didn't charge for his time. Amazing and prompt service so would highly recommend the practice.
— Mohammad A
Verified review (2175406)
Review left 1 year ago
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Always very reassuring
Receptionist so lovely, dentist always very reassuring, patient and kind
— Patricia T
Verified review (2175095)
Review left 1 year ago
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Excellent experience
Excellent experience with the practice and hygienist today.
— Anonymous
Verified review (2174411)
Review left 1 year ago
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Very good
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Patient
All very friendly and helpful
All the staff - dental practitioners and receptionists - are all very friendly and helpful.
— Anonymous
Verified review (2173322)
Review left 1 year ago
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Very good
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A highly organised operation
I was impressed by the smart surroundings, the friendliness and efficiency of the reception staff, and the care and attention shown by the dental team. The practice struck me as a highly organised operation which aims to create a relaxed environment where patients can absorb information and make decisions about their treatment at their own pace.
— Mary P
Verified review (2168430)
Review left 1 year ago
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Very good
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Very friendly
Everyone from receptionist to hygienist to dentist is very very friendly and explains everything.
— Anne H
Verified review (2162763)
Review left 1 year ago
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Very good
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Review from Google
Friendly staff and a nice place to visit (as far as dentists go)
I will definitely be going back.
— Shane Martin
T248288
Review left 1 year ago
This review complies with Google's policies.
Reply from St Peters Lodge Dental Practice
"Thank you for sharing your experience! We're delighted to hear our staff made you feel welcome and comfortable. We strive to make dental visits as pleasant as possible. We're looking forward to welcoming you back!"
Hygienist appointment
I had a warm reception from the ladies on the front desk. My hygienist appointment went well and she was very helpful and informative.
— Joyce C
Verified review (2156506)
Review left 1 year ago
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Very good
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Patient
Review from Google
Very friendly and helpful staff!
— Stephanie Phelan
T247161
Review left 1 year ago
This review complies with Google's policies.
Reply from St Peters Lodge Dental Practice
Thank you for your kind words. We’re so pleased to hear you found our team friendly and helpful. We truly appreciate your feedback.
Hygienist appointment
Hygienist visit, which is often dreaded but I am made to feel at ease. I always feel like the hygienist is very friendly and remembers me & my daughter. Thoroughly descaled and polished teeth. Have been coming to practice for many years now. Couldn't imagine going anywhere else. All the staff are super friendly.
— Lisa H
Verified review (2152611)
Review left 1 year ago
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Very good
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Patient
Review from Google
Excellent service at St Peters Lodge Dental Practice! I received a same-day emergency appointment, with a quick email response early in the morning before they even opened. The team is lovely—friendly and welcoming, creating a calm and relaxing environment. Treatment options and pricing were clearly explained. Highly recommend!
— Philip Vella
T245802
Review left 1 year ago
This review complies with Google's policies.
Reply from St Peters Lodge Dental Practice
Thank you so much for your wonderful review! We’re delighted we could assist you with a same-day emergency appointment and that our communication helped put your mind at ease from the start.
It’s great to hear you found our team friendly and welcoming, and that you felt comfortable in our care. We always aim to provide clear information and a calm, reassuring experience for our patients.
Your recommendation truly means a lot to us. We look forward to seeing you again whenever you need us 😊