Working Feedback

St Peters Lodge Dental Practice

48 Adelaide Road, St Albans, AL3 5BG

Excellent rating from 951 reviews

5 out of 5 stars

+ 497 reviews from Google 1455 total reviews

Filter Reviews

Latest Reviews by Working Feedback

Thank you

5 out of 5 stars
workingfeedback logo
Good introductions and what was to happen made very clear to me and reasons for follow up appointments and what I needed to do between appointments. Thank you for putting me at ease

— Pauline M

Verified review (2187141) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of St Peters Lodge Dental Practice? 5 out of 5 stars

Highly recommend

5 out of 5 stars
workingfeedback logo
As a family all of us have visited St. Peter's Lodge Dental Practice for more than a decade, the service and care is excellent as always.
I was a bit anxious about my tooth extraction and bone grafting procedure.
Nishma took the time to explain the entire procedure, ensuring I was comfortable and put me at ease addressing all my questions. Her skill and attention made the whole procedure painless and smooth.
I highly recommend their services to anyone requiring dental care.

— Rommel H

Verified review (2185619) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

5 out of 5 stars
workingfeedback logo
I was given a reasonably quick appointment for an inflamed gum on a molar and given antibiotics. Saw Hussein who was friendly and helpful.

— Anonymous

Verified review (2183907) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

A check-up and clean

5 out of 5 stars
workingfeedback logo
My visit was just for a check-up and clean, which were done efficiently.

— Anonymous

Verified review (2182813) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Hygienist appointment

5 out of 5 stars
workingfeedback logo
I was at the practice for a hygienist appointment with Tais and I was more than happy with the treatment I had. She was friendly, competent and gave me good advice. (10 out of 10)

— Raymond S

Verified review (2182571) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Emergency appointment

5 out of 5 stars
workingfeedback logo
Wonderful experience - booked an emergency appointment for an infected tooth and was seen and treated 3 hours later. Very professional and friendly service.

— Anonymous

Verified review (2179674) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of St Peters Lodge Dental Practice? 5 out of 5 stars

Excellent

5 out of 5 stars
workingfeedback logo
Excellent and professional, helpful and friendly.

— Ah M

Verified review (2178838) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of St Peters Lodge Dental Practice? 5 out of 5 stars

My visit today went very well

5 out of 5 stars
workingfeedback logo
I have been with this practice for over sixty years. As always my visit today went very well. I was seen by the dentist within five minutes of arriving and at my appointment time. I also had an appointment with the nurse which also went well. She explained the treatment as she worked on my teeth. I will be back again in three months for my quarterly check up.

— Michael J

Verified review (2177055) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
I always feel as though I am in good and trusted hands at St Peter's Lodge Dental Practice.

— Georgina Giles

T258349 Review left 1 year ago
This review complies with Google's policies.

Reply from St Peters Lodge Dental Practice

Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Thanks again!”

Amazing and prompt service

5 out of 5 stars
workingfeedback logo
Called on Monday to book an appointment and was given a slot the same afternoon. Kirit saw me and didn't charge for his time. Amazing and prompt service so would highly recommend the practice.

— Mohammad A

Verified review (2175406) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of St Peters Lodge Dental Practice? 5 out of 5 stars

Always very reassuring

5 out of 5 stars
workingfeedback logo
Receptionist so lovely, dentist always very reassuring, patient and kind

— Patricia T

Verified review (2175095) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of St Peters Lodge Dental Practice? 5 out of 5 stars

Excellent experience

5 out of 5 stars
workingfeedback logo
Excellent experience with the practice and hygienist today.

— Anonymous

Verified review (2174411) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

All very friendly and helpful

5 out of 5 stars
workingfeedback logo
All the staff - dental practitioners and receptionists - are all very friendly and helpful.

— Anonymous

Verified review (2173322) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

A highly organised operation

5 out of 5 stars
workingfeedback logo
I was impressed by the smart surroundings, the friendliness and efficiency of the reception staff, and the care and attention shown by the dental team. The practice struck me as a highly organised operation which aims to create a relaxed environment where patients can absorb information and make decisions about their treatment at their own pace.

— Mary P

Verified review (2168430) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very friendly

5 out of 5 stars
workingfeedback logo
Everyone from receptionist to hygienist to dentist is very very friendly and explains everything.

— Anne H

Verified review (2162763) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
Friendly staff and a nice place to visit (as far as dentists go)
I will definitely be going back.

— Shane Martin

T248288 Review left 1 year ago
This review complies with Google's policies.

Reply from St Peters Lodge Dental Practice

"Thank you for sharing your experience! We're delighted to hear our staff made you feel welcome and comfortable. We strive to make dental visits as pleasant as possible. We're looking forward to welcoming you back!"

Hygienist appointment

5 out of 5 stars
workingfeedback logo
I had a warm reception from the ladies on the front desk. My hygienist appointment went well and she was very helpful and informative.

— Joyce C

Verified review (2156506) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
Very friendly and helpful staff!

— Stephanie Phelan

T247161 Review left 1 year ago
This review complies with Google's policies.

Reply from St Peters Lodge Dental Practice

Thank you for your kind words. We’re so pleased to hear you found our team friendly and helpful. We truly appreciate your feedback.

Hygienist appointment

5 out of 5 stars
workingfeedback logo
Hygienist visit, which is often dreaded but I am made to feel at ease. I always feel like the hygienist is very friendly and remembers me & my daughter. Thoroughly descaled and polished teeth. Have been coming to practice for many years now. Couldn't imagine going anywhere else. All the staff are super friendly.

— Lisa H

Verified review (2152611) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
Excellent service at St Peters Lodge Dental Practice! I received a same-day emergency appointment, with a quick email response early in the morning before they even opened. The team is lovely—friendly and welcoming, creating a calm and relaxing environment. Treatment options and pricing were clearly explained. Highly recommend!

— Philip Vella

T245802 Review left 1 year ago
This review complies with Google's policies.

Reply from St Peters Lodge Dental Practice

Thank you so much for your wonderful review! We’re delighted we could assist you with a same-day emergency appointment and that our communication helped put your mind at ease from the start.

It’s great to hear you found our team friendly and welcoming, and that you felt comfortable in our care. We always aim to provide clear information and a calm, reassuring experience for our patients.

Your recommendation truly means a lot to us. We look forward to seeing you again whenever you need us 😊