Working Feedback

St Peters Lodge Dental Practice

48 Adelaide Road, St Albans, AL3 5BG

Excellent rating from 951 reviews

5 out of 5 stars

+ 497 reviews from Google 1455 total reviews

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Latest Reviews by Working Feedback

Review from Google

4 out of 5 stars
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As a new client, I just went for an initial check up and also to investigate a fractured tooth.
The service I received was efficient and very professional.

— Richard Ferguson

T215380 Review left 1 year ago
This review complies with Google's policies.

Reply from St Peters Lodge Dental Practice

Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Thanks again!”

Gentle, skilled, efficient

5 out of 5 stars
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We've been patients of St Peters Lodge since 2017. The dentists, hygienists and support staff are kind, professional and always helpful. My daughter and I are loving our cleanings with Taisbel. She is gentle, skilled, efficient and isn't condescending when communicating dental hygiene to us.

— Anonymous

Verified review (2076430) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Fantastic dentist practice,
Receptionist lovely and friendly
Dentist talked me through the whole process, professional throughout my treatment & end results better than I could of wished for. I would recommend 100%

& I can now smile with confidence 😁

— Jamie McDonnell

T207967 Review left 1 year ago
This review complies with Google's policies.

Reply from St Peters Lodge Dental Practice

Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Thanks again!”

My treatment went well

5 out of 5 stars
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Although I am a very nervous patient, I needn’t have worried as my treatment went well and I am very pleased with my experience.

— Anonymous

Verified review (2072327) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Swift, efficient, polite

5 out of 5 stars
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Swift, efficient, polite and well managed.

— Anonymous

Verified review (2071124) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Very professional and kind service. Thank you

— Magdalena Meakins

T205472 Review left 2 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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First time at this Dentist and I felt very well looked after. She was extremely gentle and careful.

— sara s

T203335 Review left 2 years ago
This review complies with Google's policies.

Reply from St Peters Lodge Dental Practice

Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us.

Review from Google

5 out of 5 stars
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Thank you to the very friendly dentist who did an excellent job cleaning my teeth - they look worlds better now.

— T F

T201895 Review left 2 years ago
This review complies with Google's policies.

Reply from St Peters Lodge Dental Practice

Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Thanks again!”

Efficient

5 out of 5 stars
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Professional and efficient. Well done.

— Anonymous

Verified review (2056522) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Lovely people, very friendly and relaxing environment. Communicate any issues with your teeth clearly, dont pressure you into treatment. There are TVs on the ceilings so you can distract yourself as they do their thing. 10/10 no complaints :-)

— Tim Oswald

T201112 Review left 2 years ago
This review complies with Google's policies.

Reply from St Peters Lodge Dental Practice

Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Thanks again!”

St Peters Lodge Dental Practice

4 out of 5 stars
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Very friendly reception staff, very professional. Lovely to see Maureen again who is excellent. Rachida was very good and professional. Very expensive though.

— Anne H

Verified review (2050640) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Care and kindness

5 out of 5 stars
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Hema treats me with the highest levels of care and kindness.

— Christopher B

Verified review (2053813) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Great service as this was a last minute need - would go back

— S A

T197932 Review left 2 years ago
This review complies with Google's policies.

Excellent hygienist treatment

5 out of 5 stars
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Excellent hygienist treatment, as always, by Maureen.

— Anonymous

Verified review (2050508) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Made to feel very welcome

5 out of 5 stars
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Made to feel very welcome, like visiting friends and family.

— Lisa H

Verified review (2048094) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Eduardo Narros

T194524 Review left 2 years ago
This review complies with Google's policies.

Reply from St Peters Lodge Dental Practice

Thank you so much for your 5 star review!

St Peters Lodge Dental Practice

5 out of 5 stars
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Excellent service, spotlessly clean.
Getting very expensive.

— Anonymous

Verified review (2043295) Review left 2 years ago
This review was collected via email feedback service.

Reply from St Peters Lodge Dental Practice

Thank you for your 5-star review! Our goal is always to provide both excellent health care and customer service. We believe that our fees are very fair for the highest quality of service and treatment we provide to our patients. We are always looking to improve our services and we will be introducing online booking soon. Thank you for sharing your experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Rachna is a very good dentist. Professional and calming for those who are of a nervous disposition. Excellent course of treatment and very pleased with the rates. Highly recommended.

— Nick Eckland

T192806 Review left 2 years ago
This review complies with Google's policies.

Reply from St Peters Lodge Dental Practice

Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Thanks again!”

Appointment

4 out of 5 stars
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St Peter's Lodge is a fine practice, but very overpriced.
£84 for half an hour with the hygienist, however good she is, is way over the top. Neema was very careful not to use anything electronic as I have a pacemaker, and she did take care in connection with my health issues. Inspite of all this I do consider the practice's fees are far too high.

— Anonymous

Verified review (2037374) Review left 2 years ago
This review was collected via email feedback service.

Reply from St Peters Lodge Dental Practice

Thank you for the feedback. We believe that our fees are very fair for the highest quality of service and treatment we provide to our patients. We always go the extra mile to ensure everyone gets the best treatment.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 1 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

4 front teeth fillings

4 out of 5 stars
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I had 4 front teeth fillings on the biting edge, top row. 2 replacements and 2 new ones. Teeth looked natural and improved afterwards. Kirit did a very good job. Thank you.

— Susan E

Verified review (2039181) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient