Verified review (1913544)
Review left 2 years ago
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Gentle and kind approach
I was very nervous but didn’t need to worry as the gentle and kind approach gave me confidence and more importantly to feel ok to return.
Professional safe hands.
— Susan A
Verified review (1913109)
Review left 2 years ago
This review was collected via email feedback service.
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Very good
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Amazing Team!
Always nervous about going to the Dentist but the professionalism and friendliness of all staff here is top notch! The nerves quickly disappear when you realise your teeth could literally not be in better hands!
— Shaun F
Verified review (1912024)
Review left 2 years ago
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Very good
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Fantastic
Everything about this dental practice is absolutely fantastic.
— Ben P
Verified review (1909987)
Review left 2 years ago
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St Peters Lodge Dental Practice
Excellent hygienists.
— Anonymous
Verified review (1907513)
Review left 2 years ago
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Review from Google
Appointment was on time and both the nurse and hygienist were very friendly and happy to answer any questions. The new treatment method was clearly explained.
— Alison Bowler
T148039
Review left 2 years ago
This review complies with Google's policies.
Reply from St Peters Lodge Dental Practice
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Thanks again!”
Professional cleaning!
Hemi is the new dental hygienist who recently joined the practice. She is very friendly and professional. She is totally focused on providing the very best care in a painless, calm manner.
— Joseph C
Verified review (1903111)
Review left 2 years ago
This review was collected via email feedback service.
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Very good
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Very friendly
Hema, the new hygienist, is lovely. She was very patient, took time to really talk to me to get to understand how I felt. She really went out of her way to help with my gag reflex. With just a little understanding, she made my experience much better than usual. She's a great addition.
Christina was great as usual.
— Anonymous
Verified review (1903685)
Review left 2 years ago
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Very good
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Review from Google
Registered as a new patient, the process was very easy and quick. The staff were very friendly and professional, and the facilities were appropriately clean and tidy. I felt very at ease, not having been to a dentist in rather a long time!!
— Dave Newitt
T147259
Review left 2 years ago
This review complies with Google's policies.
Reply from St Peters Lodge Dental Practice
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Thanks again!”
Review from Google
Painlessly removed the lower half of my wallet!
— Raymonde De La Salle
T146624
Review left 2 years ago
This review complies with Google's policies.
Reply from St Peters Lodge Dental Practice
Thank You for your 5 star review!
Treated with kindness
I was able to get a same-day appointment for a broken tooth. My dentist fixed the problem and I was treated with kindness by everyone. This is such a good dental practice.
— Janet T
Verified review (1897906)
Review left 2 years ago
This review was collected via email feedback service.
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Very good
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Very pleased with the service
I’m very pleased with the service I received at my routine check-up today. Kristina was fantastic - I felt in the loop about my treatment, she was friendly, open and professional. I will be staying with the practice for further treatment I need.
— Jenna N
Verified review (1893912)
Review left 2 years ago
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Very good
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Very nice
Very nice.
— Louise C
Verified review (1893674)
Review left 2 years ago
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Very good
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Review from Google
This person left a star rating but no comment.
— david brine
T144969
Review left 2 years ago
This review complies with Google's policies.
Reply from St Peters Lodge Dental Practice
Thank you for your 5 star review!
Friendly, courteous
Always friendly, courteous and professional.
— James R
Verified review (1890369)
Review left 2 years ago
This review was collected via SMS feedback service.
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Hygienist and Regular Check Up
Recently did a double hygienist and check up session and Hema and Nishma are the nicest people to work with. They were able to check in with every issue I had in mind and give me information to support their reasonings, as well as providing a lot of guidance to keep up. Lovely people, looking forward to the next sessions.
— Anonymous
Verified review (1890120)
Review left 2 years ago
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Very good
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Friendly and considerate
So easy, super friendly and considerate care/advice provided.
— Lucy R
Verified review (1888485)
Review left 2 years ago
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Replace filling, dental check up, and hygienist
The filling was replaced very well, with a good colour match.
The dental check up was (thankfully) clear.
The hygienist was careful to ensure the equipment was appropriate to medical circumstances.
Pleased to be able to include the check up and hygienist at short notice.
— Anonymous
Verified review (1886571)
Review left 2 years ago
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Very good
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Patient
Outstanding
Customer service, outstanding.
— Anonymous
Verified review (1885663)
Review left 2 years ago
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Very good
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Review from Google
I’ve been with the practice for over a year and can only praise them for the professionalism, kindness and value that they offer.
— Lenke Kiss
T142969
Review left 2 years ago
This review complies with Google's policies.
Reply from St Peters Lodge Dental Practice
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Thanks again!”