Working Feedback

St Peters Lodge Dental Practice

48 Adelaide Road, St Albans, AL3 5BG

Excellent rating from 951 reviews

5 out of 5 stars

+ 497 reviews from Google 1455 total reviews

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Latest Reviews by Working Feedback

Great

5 out of 5 stars
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Great experience.

— Anonymous

Verified review (1851829) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of St Peters Lodge Dental Practice? (tap on a rating) 5 out of 5 stars

I would not hesitate to recommend

5 out of 5 stars
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Excellent dental, dental nurse and hygienist care. The environment is pristine.
Clear explanations, and opportunity is given to ask further questions, or address any concerns you may have.
Additionally I feel care is taken to make you feel calm and relaxed. This helps a lot if you’re a new patient, not been to the dentist in a while, or are just generally feeling apprehensive. Thank you.
After having several treatment sessions, I am pleased with the feedback received, and feel more positive overall about the health of my teeth.
I would not hesitate to recommend.

— Priscilla F

Verified review (1851818) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Made me feel comfortable and safe

5 out of 5 stars
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Both the dentist and hygienist were very knowledgeable, keen to ensure the best possible treatment, kind and caring. They made me feel comfortable and safe which ensured I felt reassured during my appointment.

— Louisa H

Verified review (1850960) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of St Peters Lodge Dental Practice? (tap on a rating) 5 out of 5 stars

Review from Google

5 out of 5 stars
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Fantastic service. Very pleased with treatment.

— Andrew SB

T137966 Review left 2 years ago
This review complies with Google's policies.

Reply from St Peters Lodge Dental Practice

Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Thanks again!”

Dentist and hygienist, very kind and gentle

5 out of 5 stars
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Friendly dentist and hygienist both very kind and gentle, with ideas about how to make small improvements at home.

— Anonymous

Verified review (1849116) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Knowledgeable and efficient

5 out of 5 stars
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Very good hygienist knowledgeable and efficient

— Rachel B

Verified review (1849070) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Great dental care

5 out of 5 stars
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Thank you very much for the great dental care, with a smile!

— Francois D

Verified review (1847754) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent

5 out of 5 stars
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Saw Neema, a new hygienist with the practice. She was excellent and had a particularly good chairside manner.

— Jennifer T

Verified review (1844946) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Friendly service

5 out of 5 stars
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Professional, friendly service across the board. I was in good hands for both my routine check-up and hygienist appointment. Thank you.

— Anonymous

Verified review (1843570) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Excellent dentist! Highly recommend them.

— Paula Sides

T135629 Review left 2 years ago
This review complies with Google's policies.

Reply from St Peters Lodge Dental Practice

Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Thanks again!”

Gentle and friendly

5 out of 5 stars
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The hygienist was very gentle and friendly. Thank you.

— Anonymous

Verified review (1837996) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of St Peters Lodge Dental Practice? (tap on a rating) 5 out of 5 stars

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Linda Whitaker

T134154 Review left 2 years ago
This review complies with Google's policies.

Reply from St Peters Lodge Dental Practice

Thank You for your 5 star review!

Great service

5 out of 5 stars
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Great hygienist appointment and check-up at St Peters Lodge. Welcoming, friendly, great service and advice - as always!

— Anonymous

Verified review (1834682) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of St Peters Lodge Dental Practice? (tap on a rating) 5 out of 5 stars

Review from Google

5 out of 5 stars
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Fantastic ! As always ! 👍 👍 Friendly efficient and welcoming as usual great dental practice !

— Paul Mumford

T132094 Review left 2 years ago
This review complies with Google's policies.

Reply from St Peters Lodge Dental Practice

Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Thanks again!”

Put me at ease

4 out of 5 stars
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Christina, my dentist. I feel comfortable with her, she put me at ease whenever she treated me. Glad I chose St Peters Lodge. Highly recommended. I had a bad experience with the NHS dentist.

— Anonymous

Verified review (1825429) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of St Peters Lodge Dental Practice? (tap on a rating) 4 out of 5 stars

Couldn’t fault the service

5 out of 5 stars
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Couldn’t fault the service, both from dentist and hygienist.

— Jeanette G

Verified review (1823899) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Clean, efficient, friendly

5 out of 5 stars
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I found everybody very friendly. Both Christina the dentist and Maddie the dental nurse were very calm, professional and considerate. The rooms are nice and clean and I was always seen on time.

— Anonymous

Verified review (1820121) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Efficient and professional

5 out of 5 stars
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Quick, efficient and professional.

— Anonymous

Verified review (1819445) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of St Peters Lodge Dental Practice? (tap on a rating) 5 out of 5 stars

Friendliness of the whole team

5 out of 5 stars
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Friendliness of the whole team.

— Mark F

Verified review (1817646) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of St Peters Lodge Dental Practice? (tap on a rating) 5 out of 5 stars

Very skilled

5 out of 5 stars
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The practice is extremely professional, offering a clean and welcoming space. The staff are very skilled and I’d imagine would be great for those who perhaps fear going to the dentist.

— Anonymous

Verified review (1816363) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient