Working Feedback

St Peters Lodge Dental Practice

48 Adelaide Road, St Albans, AL3 5BG

Excellent rating from 951 reviews

5 out of 5 stars

+ 497 reviews from Google 1455 total reviews

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Latest Reviews by Working Feedback

Explains the ‘what and why’

5 out of 5 stars
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Reception staff are always well informed and friendly.
Hygienist is knowledgeable and explains the ‘what and why’, I also like that I don’t feel pressured into doing XYZ

— Diana V

Verified review (1662265) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of St Peters Lodge Dental Practice? (tap on a rating) 5 out of 5 stars

Appointment

5 out of 5 stars
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Always good.

— Quentin K

Verified review (1662071) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Hygienist was brilliant

4 out of 5 stars
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I felt the hygienist was brilliant.

— Anonymous

Verified review (1661540) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

St Peters Lodge Dental Practice

5 out of 5 stars
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It was just fine.

— Edward W

Verified review (1660818) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent service

5 out of 5 stars
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I have been visiting St Peter’s Lodge Dental Practice for over thirty years and have always been impressed by the warm welcome shown by the receptionist on my arrival to the dedication, care and professionalism shown by the dentist and hygienist. They all make it a very positive experience and continue to provide an excellent service.

— Marshall J

Verified review (1660670) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Dental appointment

5 out of 5 stars
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Very good.

— Anonymous

Verified review (1660055) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Gave me reassurance

5 out of 5 stars
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Very good. Clearly explained everything she was going to do and gave me new information about my gum condition which no one had ever told me before. Worked calmly and confidently which gave me reassurance.
The whole experience is one I usually dread but it was a very good appointment.

— Anonymous

Verified review (1659424) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Cristina was very thorough and explained my treatment to my complete satisfaction.

— Cathy Jones

T88486 Review left 3 years ago
This review complies with Google's policies.

Professional and always on time

5 out of 5 stars
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I am always made to feel welcome, the service is professional and always on time.

— James R

Verified review (1658497) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of St Peters Lodge Dental Practice? (tap on a rating) 5 out of 5 stars

Approachable and user-friendly

5 out of 5 stars
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I find St. Peter’s Lodge Dental Practice one of the most approachable and user-friendly dental practices I’ve ever used.

— Ann R

Verified review (1657280) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of St Peters Lodge Dental Practice? (tap on a rating) 5 out of 5 stars

Review from Google

5 out of 5 stars
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Staff are very friendly and caring the facilities are great and you are sure that you get the best treatment out there

— Jemimah Ogboru

T87853 Review left 3 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Excellent as usual

— Wilf Broughall

T87854 Review left 3 years ago
This review complies with Google's policies.

Reply from St Peters Lodge Dental Practice

Thank you for taking the time out and giving us a 5 star review.
St Peters Lodge Dental Practice.

Good explanation

5 out of 5 stars
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Good explanation of hygiene issues and advice thereon.

— Anonymous

Verified review (1656013) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

A wonderful hygienist

5 out of 5 stars
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Maureen you are a wonderful hygienist. You are kind, understanding and knowledgeable. Nothing but praise so thank you.

— Christine D

Verified review (1655582) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Absolutely no issues

5 out of 5 stars
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Usual, efficient service - absolutely no issues.

— Anonymous

Verified review (1655565) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

St Peters Lodge Dental Practice

5 out of 5 stars
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Fine, as always.

— Anonymous

Verified review (1655486) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Professional and friendly

5 out of 5 stars
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Very professional and friendly service. Can definitely recommend to others.

— Anonymous

Verified review (1654978) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very professional, very courteous

5 out of 5 stars
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Very professional, very courteous, totally put me at my ease.
Informed me of what was happening every step of the way.

— Anonymous

Verified review (1654677) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Professional

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Dan Potter

T87278 Review left 3 years ago
This review complies with Google's policies.

Excellent treatment

5 out of 5 stars
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Always a warm welcome from reception and excellent and efficient dental treatment.

— Norman B

Verified review (1652574) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient