Working Feedback

St Peters Lodge Dental Practice

48 Adelaide Road, St Albans, AL3 5BG

Excellent rating from 951 reviews

5 out of 5 stars

+ 497 reviews from Google 1455 total reviews

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Latest Reviews by Working Feedback

Always happy!

5 out of 5 stars
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I am always happy! Everyone is helpful, friendly and efficient!

— Joy S

Verified review (1598252) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Friendly, kind

5 out of 5 stars
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Friendly, kind and informative.

— Adam J

Verified review (1598057) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Punctual, reassuring

5 out of 5 stars
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Punctual, reassuring, everything clearly explained. I am a very nervous dental patient and have confidence in St Peter's and the staff there.

— Jonathan S

Verified review (1597448) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of St Peters Lodge Dental Practice? (tap on a rating) 5 out of 5 stars

My recent hygienist appointment

4 out of 5 stars
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I was pleased with the quality of my most recent appointment - the dental hygienist was friendly and efficient, and explained any issues that arose.

— Jenna N

Verified review (1596499) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Exceptional dentist

5 out of 5 stars
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I really was dreading this procedure. I have very awkward teeth for dental extraction.
Nishma was just brilliant. So kind and caring. She explained everything really well. The whole procedure was as painless as possible. It took half as long as I was anticipating and I didn’t need stitches! Many thanks Nishma ! I couldn’t thank you properly when I left! You really are an exceptional dentist.

— Sandra W

Verified review (1596232) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Attentive, friendly and caring

5 out of 5 stars
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The dentist, dental nurse and receptionist were attentive, friendly and caring.

— Anonymous

Verified review (1595978) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Treated with dignity and respect

5 out of 5 stars
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My appointment was on time. Everything was explained. At all times I was treated with dignity and respect.

— Anonymous

Verified review (1595860) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very friendly

5 out of 5 stars
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Very friendly and helpful staff.

— Anonymous

Verified review (1595558) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of St Peters Lodge Dental Practice? (tap on a rating) 5 out of 5 stars

Review from Google

5 out of 5 stars
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St Peters Lodge is an excellent dentist. All of the staff - from the receptionists to the dentists, nurses and hygienists are really friendly and professional. Nishma in particular is outstanding. They explain everything to you, in terms of procedures and costs in advance. All of their equipment is new and the best quality. You can always get an appointment in a reasonable time and when you are at the practice it is very relaxing and never crowded with people - this adds to the sense of quality and prestige you experience as a patient.

— Matthew Jones

T67558 Review left 4 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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I have been with this practice for over 60 years, I have had excellent service at all times I have needed it. Today I had a problem and phoned the practice at 10.25 am. I was offered an appointment for 11.15 am, which I accepted. I was seen by the dentist within 5 minutes of arriving, the problem was sorted and out by 11.40 am. That's good service, MJG

— Mike Gunn

T67261 Review left 4 years ago
This review complies with Google's policies.

Absolutely outstanding practice

5 out of 5 stars
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Absolutely outstanding practice, would highly recommend! The reception staff are polite, welcoming and accommodating. The premises are clean and well equipped. The dentist and the nurse are very experienced and have a gentle touch (which is a massive help for anxious patients). They recently helped my mum, who came from Ukraine and was very very anxious. By the end of the treatment my mum was relaxed, didn't feel any pain at all and said this was the best dental treatment she ever had in her life! We are very very grateful for such an amazing service!

— Sonya H

Verified review (1594564) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Next of kin

Hygienist appointment

5 out of 5 stars
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It was a hygienist appointment. It went well. I was well received as usual and I thoroughly enjoyed watching an octopus wrestling with a shark on the screens provided. Thank you!!

— Fortuna K

Verified review (1594481) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Always professional

5 out of 5 stars
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Always professional, tell you straight, reasonable price and leave me smiling!

— Spencer J

Verified review (1594037) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This is a wonderful practice. Such lovely staff, caring and professional and always take the time to explain what the procedure involves. They always understand when I have to bring my baby with me and help entertain him! Recommend 100%.

— lucy antysz

T67391 Review left 4 years ago
This review complies with Google's policies.

Painless

5 out of 5 stars
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This was my second appointment at this practice. I had a checkup with the dentist and a session with the hygienist. Everyone was friendly and professional. Altogether as pleasant an experience as a visit to the dentist can be.

— Anonymous

Verified review (1593445) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Check up

5 out of 5 stars
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Friendly and helpful as always.

— Anonymous

Verified review (1593284) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Service was second to none

5 out of 5 stars
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What stood out the most was the hospitality of the staff. All smiling ready to help. Service was second to none met my expectations and great customer service.

— Sarla V

Verified review (1593176) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of St Peters Lodge Dental Practice? (tap on a rating) 5 out of 5 stars

Definitely recommend you to everyone

5 out of 5 stars
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My first visit to a dentist since before the pandemic, and I was so nervous. Dr Nisham instantly put me at ease, and the whole appointment went smoothly and painlessly. Thank you so much, I would definitely recommend you to everyone!

— Siobhan G

Verified review (1592386) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Paul Stebbens

T66855 Review left 4 years ago
This review complies with Google's policies.

A clean and well run practice

5 out of 5 stars
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A clean and well run practice offering a wide range of treatments. We found the staff to be most pleasant and helpful who instilled confidence in the treatment they gave.

— Mary R

Verified review (1591483) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient