Working Feedback

St Peters Lodge Dental Practice

48 Adelaide Road, St Albans, AL3 5BG

Excellent rating from 951 reviews

5 out of 5 stars

+ 497 reviews from Google 1455 total reviews

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Latest Reviews by Working Feedback

Couldn't have gone better

4 out of 5 stars
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Very pleased. Emergency appointment offered sooner than I expected. Painless extraction and absolutely no pain or bleeding afterwards - couldn’t have gone better.

— Anonymous

Verified review (1555642) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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Highly professional, friendly & quality service in all aspects of the dental practice.

— Richard Walters

T50338 Review left 5 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— lindsay westcott

T50305 Review left 5 years ago
This review complies with Google's policies.

Painless

4 out of 5 stars
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I am new to this practice so didn’t know what to expect. The people are friendly and professional and my appointment with Maureen, the hygienist, was painless. My overall impression was favourable.

— Janet T

Verified review (1555444) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 1 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Why do I keep with this practice?

5 out of 5 stars
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I have been with this practice for over 60 so why so long simply because it is good. Today I had a double appointment, a check-up with the dentist and a clean up with the hygienist. I arrived early and received a warm welcome at the door. The dentist called me within five minutes of my appointment time and showed me into his surgery. After confirming my health details he explained what he would be doing as a full check on the health of my teeth. After the check and an x-ray, he explained one point of concern. We discussed that and decided to leave well alone. I was seen by the hygienist and made welcome. As usual, we talked about my dental health and treatment started. This started by cleaning the little areas missed by my cleaning. When the cleaning was finished the teeth were polished and I made my next appointment for November. All staff at this practice are friendly and very professional, as always. The two appointments took about 45 minutes and as always quite painless, I have dental insurance.

— Michael J

Verified review (1555389) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

So lovely

5 out of 5 stars
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Nishma and Charlotte were so lovely.

— Eleanor M

Verified review (1555366) Review left 5 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of St Peters Lodge Dental Practice? (tap on a rating) 5 out of 5 stars

Excellent hygienist

5 out of 5 stars
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Excellent hygienist. Maureen explained many things about teeth care that I never knew.

— Fred L

Verified review (1555360) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Excellent

5 out of 5 stars
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Excellent.

— Norman B

Verified review (1555306) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— claire hilder

T50151 Review left 5 years ago
This review complies with Google's policies.

St Peters Lodge Dental Practice

5 out of 5 stars
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Excellent care.

— Anonymous

Verified review (1555026) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Excellent treatment as always

5 out of 5 stars
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The hygienist was running 10 mins late but otherwise excellent treatment as always.

— Anonymous

Verified review (1555014) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Efficient as always

5 out of 5 stars
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Welcoming and efficient as always.

— Anonymous

Verified review (1554868) Review left 5 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of St Peters Lodge Dental Practice? (tap on a rating) 5 out of 5 stars

St Peters Lodge Dental Practice

5 out of 5 stars
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I recently had to have a tooth removed. Nishma was lovely! She explained everything beforehand and kept checking I was feeling ok. There were two dental nurses present, one gave me her hand to hold! I felt quite shaky afterwards but I was well looked after and not allowed to leave until I was able to drive home. All in all, a horrible experience made bearable! Thank you!

— Anonymous

Verified review (1554818) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

St Peters Lodge Dental Practice

5 out of 5 stars
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Polite and helpful staff.

— Jina E

Verified review (1554504) Review left 5 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of St Peters Lodge Dental Practice? (tap on a rating) 5 out of 5 stars

Good hygiene

5 out of 5 stars
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Friendly service by all the staff including reception, dentist and hygienist; pretty well on time and no issues. Good hygiene as one would expect with plenty of hand sanitiser provided.

— David J

Verified review (1554427) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Always provide courteous service

5 out of 5 stars
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The Reception, Hygienist and Dentist always provide courteous service. The practice provides a very pleasant and welcoming environment with nothing too much trouble.

— Patricia N

Verified review (1554502) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— A Dharman

T49878 Review left 5 years ago
This review complies with Google's policies.

Friendly, helpful

5 out of 5 stars
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Friendly, helpful staff as always.

— Poppy W

Verified review (1553896) Review left 5 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of St Peters Lodge Dental Practice? (tap on a rating) 5 out of 5 stars

Dentist & Hygienist

5 out of 5 stars
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Welcoming; dentist seen promptly, but delay before seeing hygienist.

— Anonymous

Verified review (1553868) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Good care, clear advice

5 out of 5 stars
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Easy efficient access. Good care and clear advice.

— Anonymous

Verified review (1553554) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private