Working Feedback

St Peters Lodge Dental Practice

48 Adelaide Road, St Albans, AL3 5BG

Excellent rating from 951 reviews

5 out of 5 stars

+ 497 reviews from Google 1455 total reviews

Filter Reviews

Latest Reviews by Working Feedback

Confidence they will take care of us

5 out of 5 stars
workingfeedback logo
Went along for a new patient checkup. Everything from Receptionist to seeing Dentist was extremely professional and explained well. Exceptionally clean and have every confidence they will take care of us.

— Anonymous

Verified review (1550414) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Felt really looked after

5 out of 5 stars
workingfeedback logo
I was made to feel at ease and felt really looked after. Everything was explained to me in a very professional manner too.

— Melanie A

Verified review (1550305) Review left 5 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of St Peters Lodge Dental Practice? (tap on a rating) 5 out of 5 stars

My first appointment

5 out of 5 stars
workingfeedback logo
My checkup was very thorough and both the dentist, Smita, and the nurse were very kind and helpful. They also offered me options I had never been offered before.

— Anonymous

Verified review (1549885) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Consultation

5 out of 5 stars
workingfeedback logo
As a patient with various and complex issues, i needed honest, professional, non ‘up selling’ advice and after exhausting other dental practices I decided to come to St Peters lodge after reading various reviews and feedback.
St Peters Lodge couldn’t have been anymore accommodating to me, from the initial booking phone call and helpful reminder texts and emails to sitting in front of the Dr and getting great advice and ways to help for my upcoming treatment, they put my nerves at ease and we’re never condescending or judgmental at all so I thank all the staff for their help.

— Steve O

Verified review (1549337) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Old Problems Resolved

5 out of 5 stars
workingfeedback logo
I'm delighted by the outcome of my course of treatment: I had not realised how much chronic dental discomfort I had been suffering before! Really appreciate the time taken to explain things to me, and the great care with which treatment was performed. St Peter's is the gold standard for outstanding dental care.

— Anonymous

Verified review (1549323) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Highly recommend

5 out of 5 stars
workingfeedback logo
I have just moved to the area and really pleased I chose St Peters Lodge for my dentist check up and hygienist. The practice itself is very modern and clean with great TVs as a good distraction whilst in the chair. The staff were all very professional and really friendly and feels really reassuring and my mouth feels super clean from the hygienist. I will definitely be back for my next appointment and highly recommend.

— Anonymous

Verified review (1549249) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
google logo
The dentist and hygienist are both very thorough and caring. Would recommend highly.

— Hannah Nixon

T48222 Review left 5 years ago
This review complies with Google's policies.

Fabulous team

5 out of 5 stars
workingfeedback logo
Fabulous team, always there to help and answer any questions. Always reassuring and every visit is an enjoyable experience due to the friendliness and kindness of the staff- they really make you feel welcome and genuinely care about your wellness.

— Rebecca H

Verified review (1549089) Review left 5 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of St Peters Lodge Dental Practice? (tap on a rating) 5 out of 5 stars

Thorough review

5 out of 5 stars
workingfeedback logo
The good and thorough review and communication provided by Nishma for my mom who’s in her 70’s.

— Libia M

Verified review (1548560) Review left 5 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of St Peters Lodge Dental Practice? (tap on a rating) 5 out of 5 stars

My recent appointment

5 out of 5 stars
workingfeedback logo
Both inspections (dental and hygiene) went perfectly well and both on time. Service and friendliness was great.

— Anonymous

Verified review (1548318) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Care and consideration

5 out of 5 stars
workingfeedback logo
Excellent professional service carried out with care and consideration for the patient.

— Ann F

Verified review (1548218) Review left 5 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of St Peters Lodge Dental Practice? (tap on a rating) 5 out of 5 stars

A friendly reception

5 out of 5 stars
workingfeedback logo
A friendly reception. Good after treatment advice.

— Peter M

Verified review (1548207) Review left 5 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of St Peters Lodge Dental Practice? (tap on a rating) 5 out of 5 stars

A good experience

5 out of 5 stars
workingfeedback logo
For someone new to the country you never know what to expect, however the staff were polite, exercised all the necessary covid protocols, explained the fees beforehand and quite honestly to each and every one of them made me feel at home. The equipment looks of a similar standard if not slightly better than South Africa so I really felt like I was in good hands. My dentist Smita Dasgupta was very professional, incredibly capable and all in all a good experience for me.

— Chris W

Verified review (1547982) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Felt Covid safe

5 out of 5 stars
workingfeedback logo
Great service and felt Covid safe.

— Anonymous

Verified review (1547547) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Very good service

5 out of 5 stars
workingfeedback logo
Impeccably clean new premises and staff always friendly and professional. Very good service all round.

— Anonymous

Verified review (1547234) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Prompt, polite

5 out of 5 stars
workingfeedback logo
Prompt, polite, helpful.

— Anonymous

Verified review (1547080) Review left 5 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of St Peters Lodge Dental Practice? (tap on a rating) 5 out of 5 stars

Excellent staff and service

5 out of 5 stars
workingfeedback logo
I’m so happy to choose St. Peter’s. Excellent staff and service!

— Anonymous

Verified review (1546618) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Efficient and professional

5 out of 5 stars
workingfeedback logo
Maureen was efficient and professional, as usual. She is very good to talk to, as always.

— Jane K

Verified review (1546613) Review left 5 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of St Peters Lodge Dental Practice? (tap on a rating) 5 out of 5 stars

Friendly staff and great dental care

5 out of 5 stars
workingfeedback logo
I had a short appointment with Smita following some concerns I had about one of my teeth. She was personable and explained well what her concerns were and my treatment options. I was very happy with the consultation and practice as a whole.

— Jenna N

Verified review (1546125) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Invisalign consultation

5 out of 5 stars
workingfeedback logo
Booked a free Invisalign consultation and the dentist Kirit explained everything very well and was impressed by all the new technology. I have now nearly finished my treatment and my teeth look amazing can’t wait to show off my teeth. Thank you to everyone at the practice for answering all my questions. I’ve never found a reception team before that are so friendly like this practice and they always come back to me so quickly with any queries I have....... Thank you Katie and Sharon.

— Anonymous

Verified review (1546033) Review left 5 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of St Peters Lodge Dental Practice? (tap on a rating) 5 out of 5 stars