Very positive experience. Reception staff and nurse are friendly, helpful and efficient. I was (and always am) very impressed by quality of the work - I’ve had a bridge and a crown fitted. I also appreciate being treated with patience and care, as I am very nervous.
— Christine M
Verified review (2017250)
Review left 1 year ago
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Visage Dental - St Albans
No wait, David Norte rapidly adapted the care plan to deal with a further problem, he checked on my comfort several times and managed time very well. The work was completed to my full satisfaction.
— Anonymous
Verified review (2014604)
Review left 1 year ago
This review was collected via SMS feedback service.
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Overall, how was your experience of Visage Dental - St Albans?
Great customer service
Excellent attention to detail and great customer service.
— Anonymous
Verified review (2012839)
Review left 2 years ago
This review was collected via SMS feedback service.
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Hygienist appointment
I have been attending this practice for many years. All of the staff are helpful and friendly. The hygienists are all amazing and well trained. Having been a research volunteer at the Eastman dental hospital for many years, I have met a lot of dental surgeons and their staff. Good and bad. Hygienists are worth their weight in gold. I will not use anyone else besides Catherine unless she is unavailable. I have had the pleasure of knowing this lovely lady for many years. She is gentle and pays attention to any problems you may be having.
The rooms are extremely clean and relaxing , unlike a lot of practices.
I would strongly recommend anyone wanting a good experience to use this practice.
— Pat B
Verified review (2010895)
Review left 2 years ago
This review was collected via SMS feedback service.
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Great customer service
Great customer service, top professional staff. I can highly recommend.
— Anonymous
Verified review (2010423)
Review left 2 years ago
This review was collected via SMS feedback service.
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Overall, how was your experience of Visage Dental - St Albans?
Kind, gentle but efficient
Catherine was, as always, kind, gentle but efficient. She chatted nicely as she got on with the work, she is a pleasure to spend time with. I feel secure with her because I know if an area is sensitive or painful she will stop immediately, and move delicately around it. But she always does an excellent thorough cleaning job, encourages me to continue at home, and praises me when she sees the results. I cannot fault her!
— Sheila H
Verified review (2010410)
Review left 2 years ago
This review was collected via SMS feedback service.
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Visage Dental - St Albans
I completely trust Catherine and am always 100% pleased with her hygiene work. My appointment was running over 10 minutes late today which put me under some pressure re parking but on the whole appointments are usually on time. Catherine is always friendly and puts me at ease and remembers details about me as a person. She is extremely personable and professional.
— Anonymous
Verified review (2010275)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Visage Dental & Medical St Albans
Thank you. Please may we pay for your parking next time. We understand how pressurising time is when parking is involved :)
Overall, how was your experience of Visage Dental - St Albans?
Excellent
Excellent, professional service.
— Anonymous
Verified review (2008463)
Review left 2 years ago
This review was collected via SMS feedback service.
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I have nothing but praise
I have nothing but praise for Jo. She is not only brilliant at what she does, she has also taught me so much about dental hygiene along the way (which I am now educating my 4.5 year old son with).
— Daniel G
Verified review (2008099)
Review left 2 years ago
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Overall, how was your experience of Visage Dental - St Albans?
Review from Google
This person left a star rating but no comment.
— Emillie Ruston
T173095
Review left 2 years ago
This review complies with Google's policies.
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Great service
Great service, on time, very friendly from receptionists, dentist and assistant.
Treatment carried out as per plan.
— Anonymous
Verified review (2004336)
Review left 2 years ago
This review was collected via SMS feedback service.
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Review from Google
Was seen by Jo flowers. I had a thorough clean and although I'm a nervous patient she puts you completely at ease with her calmness and care.
— Leonie Sims
T172405
Review left 2 years ago
This review complies with Google's policies.
Reply from Visage Dental & Medical St Albans
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Review from Google
This person left a star rating but no comment.
— Desiree Foster
T172406
Review left 2 years ago
This review complies with Google's policies.
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Everything explained in good detail
All the staff are very friendly and take care of you. Everything explained in good detail.
— Anonymous
Verified review (2003960)
Review left 2 years ago
This review was collected via SMS feedback service.
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Overall, how was your experience of Visage Dental - St Albans?
Very good care
I have always received very good care at Visage Dental St Albans. For the last few months I have had challenging dental problems. I have been treated with care, concern, professionalism and kindness from David, Alison, Jo and Jackie.
— Janis G
Verified review (2002457)
Review left 2 years ago
This review was collected via SMS feedback service.
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Overall, how was your experience of Visage Dental - St Albans?
Reassuring and gentle
So welcoming, reassuring and gentle!
— Anonymous
Verified review (2000428)
Review left 2 years ago
This review was collected via SMS feedback service.
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Overall, how was your experience of Visage Dental - St Albans?
Easy and prompt
Booking and checking date was easy and prompt.
Treatment was professional, effective and friendly.
— David L
Verified review (1999251)
Review left 2 years ago
This review was collected via SMS feedback service.
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Highly recommend
Everyone was very pleasant, polite and welcoming. Good eye contact made. I was spoken to, not at, with everything being clearly explained- both treatment today and recommended follow up. I would highly recommend anyone to visit for treatment.
— Susan S
Verified review (1998944)
Review left 2 years ago
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Kept me informed at all times
Professional and friendly environment, felt looked after at all times. Will recommend this dental surgery to friends and family. Dr Malde talked me through the procedure and kept me informed at all times. Thank you.
— Sokart N
Verified review (1997694)
Review left 2 years ago
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Overall, how was your experience of Visage Dental - St Albans?
Very satisfied
I am very satisfied with Visage Dental.
My hygienist is excellent, gentle and has improved my gums 100%.
I can’t thank her enough. She has saved my teeth and my gums.
Everyone at Visage Dental is friendly and efficient. I certainly wouldn’t go anywhere else.
— Anonymous
Verified review (1994039)
Review left 2 years ago
This review was collected via SMS feedback service.
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