Chose this dentist through reviews and wasn’t disappointed. Lovely atmosphere, staff very friendly and welcoming. Would highly recommend.
— Anonymous
Verified review (2134292)
Review left 1 year ago
This review was collected via email feedback service.
Reply from St Michaels Dental Care
Good evening,
Thank you for your wonderful feedback.
We’re delighted to hear that you had a positive experience with tje team at SMDC.
Your recommendation means a lot, and we look forward to seeing you again in the future.
Have a lovely evening.
Your SMDC-Team
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Patient
Recommend this practice
Every moment at St Michael’s Dental Care is a positive one. My previous nerves have completely disappeared. I am very happy here and would recommend this practice to anyone who would like quality care and treatment from their dentist.
— Samantha V
Verified review (2133640)
Review left 1 year ago
This review was collected via email feedback service.
Reply from St Michaels Dental Care
Good morning Ms Ventin,
Thank you so much for your kind words! We are pleased to hear that your experience at St. Michael’s Dental Care has been positive and that we’ve helped put your nerves at ease.
It’s always our goal to provide quality care and a comfortable environment. We appreciate your recommendation and look forward welcoming you back soon.
Your SMDC-Team
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Patient
A friendly experience
Always a friendly experience, been using St Michaels Dental surgery since 1950s with the founding Dentist Mr Davis.
— Dave K
Verified review (2132343)
Review left 1 year ago
This review was collected via email feedback service.
Reply from St Michaels Dental Care
Good evening Mr King,
Thank you for your wonderful feedback and for your loyalty since the 1950s! It’s truly an honor to continue providing care to valued patients like you. We appreciate your trust in St. Michaels Dental Surgery over the years.
Have a lovely evening.
Your SMDC-Team
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Patient
Review from Google
I visited for a re-repair of a filling that had fallen out after only two months of use.
Everything about my visit was perfect. My tooth was repaired with a small filling. I was treated well and all options to repair my tooth were fully explained, which will help in the future if the filling fails again.
The replacement was done under warranty as I expected.
However, on check-out I was charged £65 for an emergency appointment. I challenged this payment and was told any appointment outside of my normal dental plan is classed as an emergency.
I understand this in principle. However, as this appointment was for repair under warranty I do not believe the emergency payment should be applied.
Regards.
Steve Hickey.
— Steven Hickey
T236564
Review left 1 year ago
This review complies with Google's policies.
Reply from St Michaels Dental Care
Good evening Mr. Hickey,
Thank you for your feedback and for taking the time to share your experience. We’re delighted to hear that you were happy with the care provided during your visit and the explanation of your treatment options.
Regarding the charge for the emergency appointment, this is standard for appointments outside of a regular dental plan. However, we understand your perspective given the circumstances, and we appreciate you bringing this to our attention. We will look into our pricing and appointment system.
If you have any further questions or concerns, please don’t hesitate to contact us.
Your SMDC-Team
Review from Google
An excellent and professional service.
The dentist was very professional as well as taking through step by step treatment process
— Woody 999
T236212
Review left 1 year ago
This review complies with Google's policies.
Reply from St Michaels Dental Care
Good evening Woody 999,
Thank you for your kind review! We’re glad you found our service professional and appreciated the step-by-step treatment process. Your feedback means a lot to us, and we look forward to caring for you again in the future.
Have a lovely weekend.
Your SMDC-Team
Review from Google
I think very friendly and helpful care found thank you all team.
— Basanta Maden
T235784
Review left 1 year ago
This review complies with Google's policies.
Reply from St Michaels Dental Care
Good morning Mr Maden,
Thank you very much for leoa Review on our Google page.
We value every feedback we receive from our patients, as we constantly aim to improve the services we offer to our patients.
Have a lovely day.
Kind Regards
Your SMDC-Team
Considerate, gentle
Hygienist was considerate, gentle and thorough.
— Anonymous
Verified review (2127804)
Review left 1 year ago
This review was collected via email feedback service.
Reply from St Michaels Dental Care
Good evening, many thanks for leaving a Review. We are pleased to hear that you had a positive experience with the hygienist, Once again, many thanks for your kind words.
Your SMDC-Team
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Patient
Review from Google
Lovely caring and helpful team
— Alan Green
T235177
Review left 1 year ago
This review complies with Google's policies.
Reply from St Michaels Dental Care
Good morning,
thank you for leaving a Review. We are pleased to hear that you have had a positive experience with the hygienist today.
Once again, many thanks for your kind words.
Your SMDC-Team
I’m always fully informed
Very relaxed experience, I’m always fully informed about treatment needed / recommended.
— Anonymous
Verified review (2127735)
Review left 1 year ago
This review was collected via email feedback service.
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Patient
Review from Google
The receptionist could be more friendly. She is efficient, but doesn't come across well. If an older person wants a card copy of the next appointment, stop saying cutting back on paper (etc...) and just give them.
— Karl Pearson
T235178
Review left 1 year ago
This review complies with Google's policies.
Reply from St Michaels Dental Care
Good morning Mr Pearson,
Thank you for sharing your feedback. While we’re glad you found our service efficient, we’re sorry if the reception experience didn’t feel as welcoming as it should. Your input is valuable in helping us serve our patients better, and we look forward to your next visit.
Have a good day.
Your SMDC-Team
Review from Google
Great job
Emergency slots most days
Recommended
— Robert Williams
T234899
Review left 1 year ago
This review complies with Google's policies.
Reply from St Michaels Dental Care
Good evening Mr Williams,
Thank you very much for leaving a 5 star review on our Google Page.
We are pleased to learn that you had a positive experience at SMDC.
We are thankful for all feedback we receive from our patients.
Have a wonderful evening.
Kind Regards
Your SMDC-Team
Thank you
All fine, thank you. Treatment completed.
— Anonymous
Verified review (2125274)
Review left 1 year ago
This review was collected via email feedback service.
Reply from St Michaels Dental Care
Good morning,
Thank you for leaving a Review about the services you have received at SMDC.
Have a lovely weekend.
Your SMDC-Team
Overall, how was your experience of St Michaels Dental Care?
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Patient
I always feel welcome
Apart from being confident in the technical expertise, I always feel welcome and valued. Recently the staff stayed late before the Christmas break to deal with my emergency dental need, which I much appreciate.
— Anonymous
Verified review (2123516)
Review left 1 year ago
This review was collected via email feedback service.
Reply from St Michaels Dental Care
Good morning,
Thank you for your kind feedback. We are delighted to hear that you feel welcome and valued during your visits. Your confidence in our technical expertise means a lot to us. We’re also glad we could assist with your emergency dental need, even during a busy time before the Christmas holidays.
Please don’t hesitate to reach out if we can help further.
Have a lovely weekend.
Your SMDC -Team
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Patient
Kindness and helpful advice
Marvellous. I had Imam as I had a serious toothache. His advice was so reassuring. I had to return and the kindness and helpful advice received enabled me to feel more stable.
So kind.
— Ruth H
Verified review (2122048)
Review left 1 year ago
This review was collected via email feedback service.
Reply from St Michaels Dental Care
Good morning Mrs Hurford,
Thank you for taking the time to share your experience. We are pleased to hear that Eman provided you with the reassurance and care you needed. Our team is committed to offering compassionate and helpful support. Should you require further assistance, please do not hesitate to reach out—we are always here to help.
Have a lovely weekend.
Your SMDC-Team
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Patient
Good service
As always, good service.
— David T
Verified review (2117484)
Review left 1 year ago
This review was collected via email feedback service.
Reply from St Michaels Dental Care
Good afternoon Mr Thompson,
Thank you very much for leaving a 5 start review about St Michaels Dental Care.
We do appreciate your feedback.
Once again, thank you for your kind words.
Your SMDC-Team
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Patient
Review from Google
I cannot recommend **St. Michaels Dental Care** enough! As someone who has struggled with a lifelong fear of dentists, finding this clinic has been nothing short of life-changing. From the moment I walked in, the friendly and knowledgeable staff made me feel completely at ease.
The team worked wonders for my smile, addressing all my dental concerns with care and professionalism. I had new fillings, a tooth implant, teeth whitening, and a fantastic hygienist session—and the results are incredible! My smile has never looked better, and my confidence is through the roof.
The clinic itself is spotless, modern, and well-equipped, which further added to the positive experience. The staff’s expertise and genuine kindness made every visit stress-free, and they took the time to explain every step of the process, ensuring I was comfortable throughout.
Thanks to St. Michaels Dental Care, I’ve overcome my dental phobia and rediscovered my smile. If you’re looking for a clean, professional, and supportive dental clinic, this is the place to go!
— Ashley Moore
T227725
Review left 1 year ago
This review complies with Google's policies.
Reply from St Michaels Dental Care
Good Morning Ashley,
Thank you for your kind review. We are truly honored to have earned your trust and to have played a role in helping you overcome your dental fears. At St. Michaels Dental Care, our goal is to provide exceptional care in a comfortable and supportive environment, and it’s incredibly rewarding to know we achieved that for you.
We’re delighted that you’re so pleased with your results and that our team’s efforts have contributed to restoring your confidence. Your kind words about our staff, facilities, and the overall experience mean a lot to us.
Thank you for choosing St. Michaels Dental Care. We look forward to seing you again in the future.
Have a lovely weekend.
Your SMDC-Team
Review from Google
I have been attending St Michael's since 2023. My Dentist is Matthias Schmidt who I can highly recommend, Matthias explains everything in detail so you fully understand any procedure he is performing, I always feel reasured and comfortable. The whole team are friendly and all very professional. I would strongly recommend this dental practice.
— Clare Randall
T227505
Review left 1 year ago
This review complies with Google's policies.
Reply from St Michaels Dental Care
Good evening Mrs Randall,
Thank you so much for taking the time to share your experience with us! We’re delighted to hear that you’ve felt reassured and comfortable during your visits with Dr. Matthias Schmidt and that our team’s professionalism has left such a positive impression. Your recommendation means a lot to us.
Have a lovely evening.
Your SMDC-Team
Hygienist treatment
I was very pleased with my hygienist treatment today. Very nice people and felt looked after.
— Elizabeth B
Verified review (2116447)
Review left 1 year ago
This review was collected via email feedback service.
Reply from St Michaels Dental Care
Good afternoon Mrs Bill, thank you very much for leaving a review about the services you have received at St Michaels Dental Care.
We are please to hear that you had a positive experience with our dental hygiene team.
We take every feedback on board, as we constantly aim to improve the services we offer to our patients.
Have a lovely evening.
Your SMDC-Team
Overall, how was your experience of St Michaels Dental Care?
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Patient
Review from Google
Great service with a smile 😊
— Nick
T226674
Review left 1 year ago
This review complies with Google's policies.
Reply from St Michaels Dental Care
Good afternoon Nick,
Thank you for your 5 star Google Review.
We are pleased to hear that you received „great service with a smile“ at the practice.
We value every feedback we get from our patients.
Once again, thanks you for your review.
Your SMDC-Team
Review from Google
Very friendly staff, and always make me feel calm as I do suffer with bad anxiety to dentists but I can honestly say that they are all really lovely here. I am so pleased with how my smile is coming along and they have made me feel less anxious about dentists.
— Anne marie Reynolds
T226090
Review left 1 year ago
This review complies with Google's policies.
Reply from St Michaels Dental Care
Good Morning Ms Reynolds,
Thank you very much for leaving a kind review on our Google Page. We are always pleased to hear when our patients have had a positive experience with the team at SMDC.
Once again, thank you for your Review.
Have a good weekend.
Your SMDC-Team
