I saw Sarita this morning for my 6 monthly check. Sarita is always very welcoming and very skilled at putting the patient at ease. This appointment was followed by a new Hygienist whose name I can’t remember. She was also very calm, explained everything in great detail and gave me a lot of valuable advice. A good experience and would not hesitate to recommend this practice.
— Mary L
Verified review (2333426)
Review left 6 months ago
This review was collected via email feedback service.
Reply from St Michaels Dental Care
Good evening Mrs Limbert,
Thank you so much for taking the time to share your experience. We’re delighted to hear that your visit with Sarita was welcoming and comfortable, as always. We’re also pleased that our new hygienist made such a positive impression and provided clear explanations and helpful advice during your appointment. Your kind words mean a lot to our team, and we truly appreciate your recommendation. We look forward to seeing you again at your next visit!
Have a lovely weekend.
Your SMDC-Team
Overall, how was your experience of St Michaels Dental Care?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
Great service and lovely team
— Tom Belsom
T347791
Review left 6 months ago
This review complies with Google's policies.
Reply from St Michaels Dental Care
Good evening Tom,
Many thanks for leaving a 5 star review about St Michael’s Dental Care.
Your feedback means a lot to us.
Have a lovely evening.
Your SMDC-Team
Excellent
Today my experience at St Michael's was excellent. Dr Kershaw, my Hygienist and the whole team were brilliant.
— Melanie S
Verified review (2329740)
Review left 6 months ago
This review was collected via email feedback service.
Reply from St Michaels Dental Care
Good morning Mrs Sparrow,
Thank you so much for your wonderful feedback. We’re pleased to hear that your visit to St Michael’s was an excellent experience. Dr. Kershaw, your Hygienist, and the entire team truly appreciate your kind words. We are grateful for your trust and look forward to welcoming you back at your next appointment!
Have a lovely day.
Your SMDC-Team
Overall, how was your experience of St Michaels Dental Care?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Always a pleasure to visit
Welcoming, Friendly, Professional and Informative!
Always a pleasure to visit.
— John H
Verified review (2329395)
Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of St Michaels Dental Care?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Welcoming, professional and caring experience
All the staff were lovely, welcoming, professional and caring. The appointment today had the potential to be traumatic, but everything was handled so well, constantly reassuring my elderly mother and keeping her comfortable.
— Marion D
Verified review (2329151)
Review left 6 months ago
This review was collected via email feedback service.
Reply from St Michaels Dental Care
Good afternoon Mrs Dulson,
Thank you for your lovely review. We’re really glad to hear that your mother felt comfortable and supported during her appointment. Our team always aims to provide a calm and caring experience, especially in situations that could feel difficult.
Wishing you a lovely weekend.
Your SMDC-Team
Overall, how was your experience of St Michaels Dental Care?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Next of kin
Good experience
Good experience, professional staff.
— Anonymous
Verified review (2327797)
Review left 6 months ago
This review was collected via email feedback service.
Reply from St Michaels Dental Care
Good afternoon,
Many thanks for your kind review.
We hope you will have a good day.
Kind Regards
Your SMDC-Team
Overall, how was your experience of St Michaels Dental Care?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
I just wanted to say I cannot recommend Dr Matthias enough at this practice. I’m a very anxious person when it comes to the dentist. I had been in chronic pain and emergency out of hours dentist. He saw me and was very patient, understanding and explained everything he was doing! Thought we may have resolved the problem! Gave antibiotics, rang the following day as I was in so
Much pain, he fitted me in after hours and stayed late. Went last night and I was in tears as so much pain! He again explained step by step what he was going to do and completely put me at ease and kept checking that I was ok thought. The pain has gone and problems resolved. Cannot thank him enough for his calm, understanding, professional manor and his help. I would not go anywhere else now for a dental practice.
— Nicola Thompson
T343329
Review left 7 months ago
This review complies with Google's policies.
Reply from St Michaels Dental Care
Good morning Ms Thompson,
Thank you so much for taking the time to share your experience and for your incredibly kind words. We are glad to hear that you felt supported, understood, and cared for throughout your visits. Dental pain and anxiety can be overwhelming, and it means a great deal to us that Matthias was able to help you feel at ease and resolve the issue quickly.
Once again, many thanks for your kind words.
Have a lovely day.
Your SMDC-Team
Review from Google
No one looks forward to a visit to the dentist but the friendly staff and modern facilities make it a pleasure.
— Brian Moss
T341901
Review left 7 months ago
This review complies with Google's policies.
Reply from St Michaels Dental Care
Good evening Mr. Moss.
many thanks for your kind Review on our Google Page.
We are pleased to hear that coming to the dentist at St Michaels Dental Care has become a "pleasure".
We are looking forward to welcoming you back to soon.
Have a lovely evening.
Your SMDC-Team
Review from Google
Excellent as usual.
— Ann Riddle
T341658
Review left 7 months ago
This review complies with Google's policies.
Reply from St Michaels Dental Care
Good evening Mrs Riddle,
Many thanks for your kind words and leaving a Review on our Google Page.
We value any feedback we receive from our patients.
Have a lovely weekend.
Your SMDC-Team
My experience
Check-up
— Anonymous
Verified review (2322104)
Review left 7 months ago
This review was collected via email feedback service.
Reply from St Michaels Dental Care
Good evening,
Many thanks for your kind Review.
Wishing you a lovely evening.
Your SMDC-Team
Overall, how was your experience of St Michaels Dental Care?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
My appointment was to look at a tooth which had needed a large filling a few months ago. I thought that part of the filling had broken away but it was actually part of the tooth. The dentist said I wouldn't need numbing while the tooth while the work to repair the damage was carried out. As I have very sensitive teeth I was a bit surprised but I had no discomfort at all and the work was carried out there and then without the need for me to return. This is not always available so I very much appreciate the surgery's service.
— Colin Grimmett
T341367
Review left 7 months ago
This review complies with Google's policies.
Reply from St Michaels Dental Care
Good morning Mr Grimmet,
Thank you for sharing your experience.
We are pleased to hear, that we could repair your tooth comfortably and without the need for a return visit. It is. great to hear you felt at ease throughout, especially with sensitivity concerns. We truly appreciate your kind words and are always happy to help.
Wishing you a lovely weekend.
Your SMDC-Team
Review from Google
Having a wisdom tooth removed is never fun, but Dr Matthias is great at being warm and reassuring, and the whole process was smooth, swift and pretty much painless.
— Jo-Anna Francis
T340933
Review left 7 months ago
This review complies with Google's policies.
Reply from St Michaels Dental Care
Good morning Mrs Francis,
Thank you so much for your kind words. We are really glad you feel welcome and supported, and that our reminders and honest communication are helpful. We truly appreciate you taking the time to share your experience.
Have a wonderful weekend.
Your SMDC-Team
Pleasant experience
My appointment with the hygienist today was a pleasant experience. The treatment was carried out very professionally by friendly staff and I felt comfortable and respected throughout.
— Anonymous
Verified review (2319915)
Review left 7 months ago
This review was collected via email feedback service.
Reply from St Michaels Dental Care
Good morning,
Many thanks for your kind Review.
We are pleased to hear that you have had a positive experience with the treatment and team and SMDC.
Have a lovely weekend.
Your SMDC - Team
Overall, how was your experience of St Michaels Dental Care?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Caring experience
A dental practice that cares and looks after you every step of the way.
— Anonymous
Verified review (2318737)
Review left 7 months ago
This review was collected via email feedback service.
Reply from St Michaels Dental Care
Good morning,
Thank you so much for your lovely words! We’re delighted to hear that you felt cared for every step of the way. It’s always our goal to make every visit as comfortable and positive as possible.
Have a lovely day.
Your SMDC-Team
Overall, how was your experience of St Michaels Dental Care?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
My experience
Very warm and kind people
— Anonymous
Verified review (2318215)
Review left 7 months ago
This review was collected via email feedback service.
Reply from St Michaels Dental Care
Good evening,
Many thanks for your 5 star review.
We are pleased to hear that you had a positive experience at SMDC.
Have a lovely evening.
Kind Regards
Your SMDC-Team
Overall, how was your experience of St Michaels Dental Care?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Friendly and professional
Very pleasant environment, extremely friendly and professional
— Anonymous
Verified review (2317310)
Review left 7 months ago
This review was collected via email feedback service.
Reply from St Michaels Dental Care
Good morning,
Many thannks for your kind review.
We are pleased to hear that you have had a positive experience at SMDC.
Once again many thanks for your Review.
Have a lovely weekend.
Your SMDC-Team
Overall, how was your experience of St Michaels Dental Care?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
First appointment. Very thorough. Detailed explanation. Would have had 5 stars if I wasn't kept waiting 25 minutes over appt time. I'm looking for a dentist to bring 2 other family members who wouldn't be able to wait that long because of anxiety. If this happens more than a one off they won't be able to continue attending here and I'll have to find another place, which would be disappointing because the atmosphere is really nice and calm but you can hear work being done from the waiting room.
— Lee O'Connor
T339346
Review left 7 months ago
This review complies with Google's policies.
Reply from St Michaels Dental Care
Good morning.
Thank you for sharing your feedback. We are pleased to hear that you felt the appointment was thorough and that the atmosphere was calm and comfortable.
We understand that waiting times are important, especially when planning appointments for family members who may find waiting difficult. While occasional delays can happen, we do aim to keep appointments running on time and we’ll be mindful of this going forward.
We appreciate you considering us for your family’s care and we’ll do our best to ensure that future visits run smoothly.
We look forward to welcoming you again.
Your SMDC-Team
Very good experience
As usual a very good experience. The team are all very nice, communicate well about any treatment etc and always put you at your ease. Have been attending this practice since 1984 (!) and have to say the current owners have made some real improvements.
— Keith A
Verified review (2316258)
Review left 7 months ago
This review was collected via email feedback service.
Reply from St Michaels Dental Care
Good Morning Mr Abbott,
Thank you for sharing your positive experience with is.
We are pleased to hear that our team’s efforts in communication and creating a comfortable environment have been appreciated. It’s wonderful to know that you’ve been with the practice since 1984 and that you have noticed the improvements under the current ownership.
We look forward to welcoming you back soon.
Have a lovely day.
Your SMDC-Team
Overall, how was your experience of St Michaels Dental Care?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
The staff are excellent
Very happy with my treatment and the staff are excellent. Thank you
— Karen H
Verified review (2315421)
Review left 7 months ago
This review was collected via email feedback service.
Reply from St Michaels Dental Care
Good afternoon Mrs Holness,
Many thanks for your kind review for St Michael’s Denal Care.
We are pleased to hear, that you have had a positive experience at the practice.
Have a lovely evening.
Kind Regards
Your SMDC-Team
Overall, how was your experience of St Michaels Dental Care?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
Fantastic dental surgery!!
I’m very nervous going to the dentist but I have visited both Dr. Sarita and Dr. Matthias and they have been amazing and put me at ease! Lovely practice and everyone is welcoming and friendly.
I moved further away but I will still make the drive back to this dental practice as I have more confidence in them than I have with any other surgery previously used.
Thank you to all the team!
— Rebecca W
T338058
Review left 7 months ago
This review complies with Google's policies.
Reply from St Michaels Dental Care
Good evening Rebecca,
Thank you so much for your lovely feedback.
We are delighted to hear that you feel comfortable and confident with Dr. Sarita, Dr. Matthias, and the rest of our team. It means a lot to know that you are willing to travel to continue your care with us. We truly appreciate your trust and kind words — we look forward to seeing you again soon.
Have a lovely evening.
Your SMDC-Team