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St Michaels Dental Care

St Michaels Dental Care, 107C Tonbridge Road, Maidstone, Kent, ME16 8JS

Excellent rating from 148 reviews

5 out of 5 stars

+ 233 reviews from Google 381 total reviews

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Latest Reviews by Working Feedback

Empathy, understanding

5 out of 5 stars
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A professional service, 5 star. I was treated with empathy, understanding and was fully involved in agreeing my treatment plan going forward.

— Anonymous

Verified review (2188839) Review left 1 year ago
This review was collected via email feedback service.

Reply from St Michaels Dental Care

Good afternoon,
Thank you for your thoughtful review. We are so pleased to hear that you felt supported and involved throughout your visit. Providing empathetic, professional care is very important to us, and we are glad that came through in your experience.
Have a good evening.
Your SMDC-Team
Overall, how was your experience of St Michaels Dental Care? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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I've had several appointments at St Michael's with the dentist and the hygienist. The calm atmosphere at the surgery makes for a very pleasant visit. Appointments never feel rushed and the care with which the service is provided is second to none. I highly recommend St Michaels Dental Care.

— Theresa Haigh

T263652 Review left 1 year ago
This review complies with Google's policies.

Reply from St Michaels Dental Care

Good afternoon Mrs Palmer,
Thank you for your kind words and your five-star review. We are so pleased to hear you have had a positive experience with both the dentist and hygienist. Creating a calm and caring environment is very important to us and it is great to know that we achieved this.
We truly appreciate your recommendation and look forward to seeing you again.
Have a lovely weekend.
Your SMDC-Team

Good communication

5 out of 5 stars
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Very polite, kind staff, good communication, efficient dental work.

— Angela D

Verified review (2187302) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of St Michaels Dental Care? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Can not fault this dentist.They always manage to book me in the time i want.They sort all my problems out and at good prices. So thank you.

— Carole Pring

T262994 Review left 1 year ago
This review complies with Google's policies.

Reply from St Michaels Dental Care

Good evening Mrs Pring,
Thank you for your wonderful review. We are delighted to hear that you are happy with our service and pricing. Your kind words mean a lot to our team, and we look forward to continuing to provide you with excellent care.
Have a lovely evening.
Your SMDC-Team

Great service

5 out of 5 stars
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Great service as usual

— Sidney P

Verified review (2185942) Review left 1 year ago
This review was collected via email feedback service.

Reply from St Michaels Dental Care

Good afternoon Mr Parks,
Thank you for leaving a review on our Working-Feedback page.
We are happy to hear that you experienced a great service at St Michael's Dental Care.
Than you for your feedback.
Have a lovely evening.
Your SMDC-Team
Overall, how was your experience of St Michaels Dental Care? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Next of kin

Hygienist appointment

4 out of 5 stars
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The hygienist was good, useful tips was given. End result was very satisfying.

— Aakriti L

Verified review (2185869) Review left 1 year ago
This review was collected via email feedback service.

Reply from St Michaels Dental Care

Good afternoon Mrs Limbu,
thank you for leaving a review on our Working-Feedback page. We are pleased to hear that you had a positive experience with our hygienist today. Have a lovely evening.
Kind regards
Your SMDC-Team
Overall, how was your experience of St Michaels Dental Care? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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My experience was absolutely brilliant. My dentist Dr Sarita Kershaw is the best making me feel relaxed and confident. Thank you

— Karen Holness

T262073 Review left 1 year ago
This review complies with Google's policies.

Reply from St Michaels Dental Care

Good afternoon Mrs Holeness,
Thank you for leaving a 5 star review on our google page. We are pleased to hear that you have had a brilliant experience with Dr Sarita Kershaw. We always aim to make the dental visits as relaxed as possible.
Have a lovely evening.
Your SMDC-Team

Recommended

5 out of 5 stars
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Excellent service in a pleasant environment. I would easily recommend St.Michaels

— Anonymous

Verified review (2182012) Review left 1 year ago
This review was collected via email feedback service.

Reply from St Michaels Dental Care

You replied 2 weeks ago
Good afternoon, Many thanks for your 5 star Review on our working feedback page. We truly appreciate your feedback. Have a lovely evening. Your SMDC-Team
Overall, how was your experience of St Michaels Dental Care? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent treatment

5 out of 5 stars
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Hygienist treatment today, excellent as always.

— David R

Verified review (2180650) Review left 1 year ago
This review was collected via email feedback service.

Reply from St Michaels Dental Care

Good afternoon Mr Rooke, Thank you very much for your lovely review. We are happy to hear, that you are pleased with the hygienist you saw at SMDC. Have a lovely evening. Kind Regards Your SMDC-Team
Overall, how was your experience of St Michaels Dental Care? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

The whole team were outstanding

5 out of 5 stars
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I had my first appointment today and the whole team were outstanding

— Melanie S

Verified review (2177692) Review left 1 year ago
This review was collected via email feedback service.

Reply from St Michaels Dental Care

Good afternoon Mrs Sparrow,
Thank you for your kind words and leaving feedback on our WorkingFeedback platform.
We are delighted to hear that your first appointment went so well and that our team made a great impression. We always take feedback on board and are looking forward to seeing you again soon.
Have a lovely evening.
Your SMDC-Team
Overall, how was your experience of St Michaels Dental Care? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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I had not been to a dentist for 40+ years. I found the environment very, professional, friendly and warm. My teeth were reassuringly, not as bad as I feared, and I am looking forward to having the small issues fixed, and will be making regular appointments with this practice from now on.

— Peter Haigh

T258665 Review left 1 year ago
This review complies with Google's policies.

Reply from St Michaels Dental Care

Good evening Mr Haigh,
Thank you for your kind review. We are delighted that you felt comfortable and well cared for during your visit. It is lovely to hear that your dental health was better than expected, and we look forward to supporting you in maintaining it. We appreciate your trust in our practice and look forward to seeing you at your future appointments.
Have a lovely evening.
Your SMDC-Team

Review from Google

5 out of 5 stars
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Great care and attention . Very helpful surgery and great dentist .

— M G

T258072 Review left 1 year ago
This review complies with Google's policies.

Reply from St Michaels Dental Care

Good morning M G,
Thank you very much for leaving a positive Review on our Google page. Feedback from our patients means a lot to us.
We are looking forward to welcoming ypu hack soon.
Have a good day.
Your SMDC-Team

Brilliant

5 out of 5 stars
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Not a fan of the dentist bit nervous but my whole experience was brilliant.

— Debbie M

Verified review (2173396) Review left 1 year ago
This review was collected via email feedback service.

Reply from St Michaels Dental Care

Good morning Mrs Merchant.
Thank you for your feedback! We know that visiting the dentist can be worrying, so we arereally glad to hear you had a good experience at SMDC.
We appreciate your trust and look forward to seeing you again.
Have a lovely weekend.
Your SMDC-Team
Overall, how was your experience of St Michaels Dental Care? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

St Michaels Dental Care

5 out of 5 stars
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Very efficient

— Anonymous

Verified review (2172958) Review left 1 year ago
This review was collected via email feedback service.

Reply from St Michaels Dental Care

Good afternoon,
Many thanks for your 5 star Review on our working feedback page.
We truly appreciate your feedback.
Have a lovely evening.
Your SMDC-Team
Overall, how was your experience of St Michaels Dental Care? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very comfortable throughout

5 out of 5 stars
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I attended St Michaels today for repair to a filling which in fact was replaced. I was put fully at ease and Surita performed the process efficiently and very sympathetically. I felt very comfortable throughout and very pleased with the result

— Peter M

Verified review (2169421) Review left 1 year ago
This review was collected via email feedback service.

Reply from St Michaels Dental Care

Good evening Mr Matthews,
Thank you for your wonderful feedback! We are delighted to hear that Sarita made you feel at ease during your filling replacement and that you are pleased with the result. Your comfort and satisfaction are our top priorities. We look forward to seeing you at your next visit.
Have a lovely evening.
Your SMDC-Team
Overall, how was your experience of St Michaels Dental Care? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent care

5 out of 5 stars
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All staff are so very friendly and professional. They are so very understanding and helpful with my elderly parents and the care given is excellent.

— Alan G

Verified review (2169265) Review left 1 year ago
This review was collected via email feedback service.

Reply from St Michaels Dental Care

Dear Mr Gilham, Thank you for your kind words. We are so glad to hear that you and your parents have had a positive experience with our team. Providing compassionate and professional care is our top priority, and we truly appreciate your support!
Have a lovely weekend.
Your SMDC-Team
Overall, how was your experience of St Michaels Dental Care? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Next of kin

Review from Google

5 out of 5 stars
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Absolutely brilliant service from this clinic. I do not like the dentist at all but here I felt completely comfortable and was not anxious at all. Very good prices compared to a lot of other practices. Would not hesitate to recommend.

— Rebecca Collins

T252755 Review left 1 year ago
This review complies with Google's policies.

Reply from St Michaels Dental Care

Good evening Mrs Collins,
Thank you so much for your kind words and for taking the time to leave us a 5-star review! We’re delighted to hear that you felt comfortable and at ease during your visit—especially since we know how daunting a trip to the dentist can be for some. It is also great to know you found our prices competitive. Your recommendation means a lot to us, and we truly appreciate your support. We look forward to welcoming you back in the future!
Have lovely evening.
Your SMDC-Team

Review from Google

5 out of 5 stars
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Professional and friendly staff. Pleasant, clean surroundings.

— Richard Dean

T252093 Review left 1 year ago
This review complies with Google's policies.

Reply from St Michaels Dental Care

Good evening Mr Dean,
Many thanks for leaving a 5 star review on our Google Page.
Feedback is very important to us, as we constantly aim to improve the services we offer to our patients.
Have a good evening.
Your SMDC-Team

Excellent

5 out of 5 stars
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Excellent - personable and professional as always.

— Anonymous

Verified review (2163299) Review left 1 year ago
This review was collected via email feedback service.

Reply from St Michaels Dental Care

Good evening, Many thanks for your kind 5 star Review. Feedbacknfrom your patients is very much appreciated.
Kind Regards
Your SMDC-Team
Overall, how was your experience of St Michaels Dental Care? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Emergency appointment

5 out of 5 stars
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Just had an abscess drained. Expertly and kindly done as emergency. Nothing is too much trouble for the team and I was grateful. Also prescribed antibiotics for the infection.
Took an x-ray and reassured me

— Ruth H

Verified review (2161993) Review left 1 year ago
This review was collected via email feedback service.

Reply from St Michaels Dental Care

Good morning Mrs Hurford,
Thank you for your kind review. We are pleased to hear hat you have had a positive experience with the team at St Michaels Dental Care. We value every feedback we get from our patients. Once again, many thanks for your kind review. Your SMDC-Team
Overall, how was your experience of St Michaels Dental Care? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient