Verified review (1608398)
Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Efficient, professional
Everything - efficient, professional and friendly.
— Anonymous
Verified review (1608376)
Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Thank you
The whole experience was the right mix of friendly and professional. Thank you.
— Anonymous
Verified review (1608363)
Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Always very pleasant
Excellent service as always- staff always very pleasant.
— Helen D
Verified review (1608360)
Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Stourcote Dental Practice
Reception fine. Didnt have long to wait for treatment. The hygienist competently scaled and polished my teeth timeously. Back to car within my parking limit.
— Susan S
Verified review (1607317)
Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Friendly, efficient
Friendly, efficient and helpful.
— James G
Verified review (1607166)
Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Very pleasant and welcoming.
As always, all staff very pleasant and welcoming..
— Julie S
Verified review (1607075)
Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Caring
Caring and very professional.
— Joanne L
Verified review (1605905)
Review left 4 years ago
This review was collected via SMS feedback service.
Reply from Stourcote Dental Practice
Thank you for your lovely review.
Overall, how was your experience of our service?
Very good
Pleasant attitude
Pleasant attitude. Allowed the patient to relax.
— Fay G
Verified review (1605488)
Review left 4 years ago
This review was collected via SMS feedback service.
Reply from Stourcote Dental Practice
Thank you for your lovely review.
Overall, how was your experience of our service?
Very good
Made me feel at ease
Kindness, made me feel at ease, understood how anxious I was feeling.
— Anonymous
Verified review (1605459)
Review left 4 years ago
This review was collected via SMS feedback service.
Reply from Stourcote Dental Practice
Thank you for your lovely review.
Overall, how was your experience of our service?
Very good
Friendly and reassuring
The staff at the practice are lovely, the care received from both the dentist and the hygienist is friendly and reassuring.
— Anonymous
Verified review (1605422)
Review left 4 years ago
This review was collected via SMS feedback service.
Reply from Stourcote Dental Practice
Thank you for your kind words
Overall, how was your experience of our service?
Very good
Loved the dentist
Loved the dentist, she made me feel so at ease, especially with how terrified I am, hygienist was not so good, nurse was lovely but I thought the hygienist was a little heavy handed and kept catching my gums which are pretty sore now.
— Lorraine T
Verified review (1604210)
Review left 4 years ago
This review was collected via SMS feedback service.
Reply from Stourcote Dental Practice
Thank you for your lovely review. we are sorry the hygienist did not meet your expectations on this occasion we will pass your comments on.
Overall, how was your experience of our service?
Good
A very pleasant experience
The hygienist, dentist and both assistants were so kind and explained everything in such detail making it a very pleasant experience, thank you.
— Eugenia D
Verified review (1604187)
Review left 4 years ago
This review was collected via SMS feedback service.
Reply from Stourcote Dental Practice
Thank you for your kind words
Overall, how was your experience of our service?
Very good
Expertise and professionalism
Appointment was on time. The procedure was explained to me and carried out with expertise and professionalism. I have no negative remarks to make on today or any other visit over the years I have attended this surgery.
— Irene T
Verified review (1603967)
Review left 4 years ago
This review was collected via SMS feedback service.
Reply from Stourcote Dental Practice
Thank you for your kind words
Overall, how was your experience of our service?
Very good
Review from Google
I'm a very nervous patient and today was my first time in a dental practice in 3 years 🙈 from the minute I stepped through the door I felt at ease. There were lovely staff on reception who greeted me with a smile and kindness. I didn't have to wait long before I was called in to see the dentist. I can't remember the names of the 2 ladies who I saw in the dental room but they were both so lovely and kind. They talked through everything with me and gave me time to settle before lying me back on the chair, the dentist told me before she did anything and made sure i was ok for her to carry on. If there were dentists and dental nurses that lovely in every surgery then there would be no phobias! Absolutely lovely ladies, they've honestly made me not as worried to go back in future. I would give 10 stars if I could. I highly recommend this surgery based on todays experience 🙂
— Mrs A
T70492
Review left 4 years ago
This review complies with Google's policies.
Excellent service
I have been a patient for many years and thought it was about time I left a review.
I had an emergency appointment 28/04/22 and as usual the ladies on reception were friendly and put you at ease the minute you walk into the practice.
I was seen promptly with the very pleasant nurse greeting me on the way up to the surgery. Meena the dentist whom I saw for the first time was extremely thorough, explaining everything with the help of pictures she had taken of my teeth.
I was made to feel relaxed and reassured and had every confidence in the treatment being provided. I wouldn't hesitate to recommend Stourcote Dental Practice.
— Kate
Verified review (1603265)
Review left 4 years ago
This review was collected via online systems.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Superb service as always
Just superb service as always, reception so friendly and helpful, really helps keep you calm. Victoria the hygienist was brilliant, so gentle, her nurse Emily was great too. Keep up the great work Stourcote.
— Anonymous
Verified review (1603014)
Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Stourcote Dental Practice? (tap on a rating)
Excellent from start to finish
Excellent from start to finish of my appointment! Reception staff are always cheerful and helpful, hygienist Victoria was so thorough and gentle and her nurse Emily was fantastic, both so friendly I forgot what I was having done! Well done team Stourcote!!!
— Anonymous
Verified review (1602923)
Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Review from Google
First class treatment from both the dentist and hygienists delivered with a smile and a sense of humour.
— Neil Richards
T70015
Review left 4 years ago
This review complies with Google's policies.
Patient and pleasant
How patient and pleasant a visit.
— David P
Verified review (1602679)
Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
