Verified review (2301223)
Review left 8 months ago
This review was collected via SMS feedback service.
Reply from One One Nine Family Dental
Thank you for taking the time to share your feedback. We’re sorry to hear that your visit didn’t meet your expectations. Your experience matters to us, and we’d really like the chance to understand more.
As all concerns are handled at local practice level, they’re the best place to listen and help. If you’d like to speak with someone directly, the Practice Manager at your practice would be happy to talk with you - whether that’s in person, over the phone or by email.
You can find their contact details on the practice’s website or on your appointment card.
Thank you again for raising your concerns - we’re always looking to improve the service we offer.
Overall, how was your experience of our service?
Very poor
Was this service paid for privately, or on the NHS?
NHS
Review from Google
I recently had a dental hygiene session with Pooja and the experience was exceptional from start to finish. The procedure was completely painless and unexpectedly quite pleasant. Pooja’s gentle technique, meticulous attention to detail and calm professionalism immediately put me at ease. My teeth have never looked or felt better. Her combination of clinical expertise and warm, reassuring manner transforms routine care into a genuinely positive experience. For anyone seeking high-quality dental hygiene with a personal touch, I wholeheartedly recommend Pooja.
— Ayan M Khan
T329466
Review left 8 months ago
This review complies with Google's policies.
The dentist was very friendly
Pleasant, welcoming, efficient reception. Minimal wait to be seen, the dentist was very friendly and communicative
— Anonymous
Verified review (2298641)
Review left 8 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
Very helpful
Very helpful receptionist and very polite
— Anonymous
Verified review (2297407)
Review left 8 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
Very good dentist
Kind, friendly receptionists, clean, professional practice and very good dentist
— Phill M
Verified review (2297304)
Review left 8 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Review from Google
Great and friendly staff. I recommend them 100%!
— Daniel
T327878
Review left 8 months ago
This review complies with Google's policies.
I was seen very promptly
Friendly and helpful staff. I was seen very promptly.
— Anonymous
Verified review (2296229)
Review left 8 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
Review from Google
Great service
— Rach
T343985
Review left 8 months ago
This review complies with Google's policies.
Review from Google
Great service
— Rach
T327108
Review left 8 months ago
This review complies with Google's policies.
Reply from One One Nine Family Dental
Hello Rach! Thank you for your feedback! We appreciate it.
Review from Google
I was seen by a pleasant and competent dentist. He clearly explained what treatment was necessary and was transparent about the costs. I felt well looked after without paying extortionate prices.
— Katja Richters
T326245
Review left 8 months ago
This review complies with Google's policies.
Straightforward advice
Clear, straightforward advice and assistance.
— Peter R
Verified review (2292708)
Review left 8 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
N/A
Review from Google
Very pleased to have found you.
— Edmund Byrne
T325987
Review left 8 months ago
This review complies with Google's policies.
Review from Google
Had a very pleasant checkup, my dentist Lee Windrum was very thorough and a lovely guy to talk to while he worked. Great service all round
— Sean Simpson
T325478
Review left 8 months ago
This review complies with Google's policies.
Appointment
One One Nine Family Dental
— Anonymous
Verified review (2291690)
Review left 8 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
A crown fitted
Had a crown fitted, very simply done, like clockwork, very professionally done, very pleased
— Ken R
Verified review (2289366)
Review left 8 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
Great experience
Great experience and treatment.
— Oxana W
Verified review (2289253)
Review left 8 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
Happy with the service
I am very happy with the service I received.
— David M
Verified review (2287393)
Review left 9 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
Caring and friendly service
Quick response and very good service. Dr Anna's caring and friendly service made me happy
— William T
Verified review (2286893)
Review left 9 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
Polite and friendly
Polite and friendly receptionists, a very professional nurse, and a dentist.
— Yuliyan P
Verified review (2277418)
Review left 9 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
Review from Google
I have seen Maria for a couple of years, always professional, polite, unfortunately I didn't head her advice, now I starting all over again, thank you for all you have done
— Anneth Mitchell
T311378
Review left 9 months ago
This review complies with Google's policies.
