Working Feedback

Woodbridge Dental Care

21 Church Street, Woodbridge, Suffolk, IP12 1DS

Excellent rating from 138 reviews

5 out of 5 stars

+ 90 reviews from Google 228 total reviews

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Latest Reviews by Working Feedback

Sympathetic and kind

5 out of 5 stars
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After many years fearing the dentist and neglecting my teeth because of it, the fear has now disappeared and I have found a wonderful Dr Beth Pasfield who is so sympathetic and kind

— Patrica H

Verified review (2441980) Review left 1 week ago
This review was collected via email feedback service.

Reply from Woodbridge Dental Care

Good morning Patricia,
Thank you for taking the time to leave this kind review for Beth. We are so pleased to hear you no longer feel fearful of the dentist and we look forward to continuing this level of care at your future appointments.
Kind regards,
Woodbridge Dental Care
Overall, how was your experience of Woodbridge Dental Care? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Friendly and very professional

5 out of 5 stars
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They were incredibly friendly and very professional

— Hayley C

Verified review (2440278) Review left 2 weeks ago
This review was collected via email feedback service.

Reply from Woodbridge Dental Care

Good morning Hayley,
Thank you so much for this amazing feedback! We love to hear that you found our staff friendly and professional.
Kind regards,
Woodbridge Dental Care
Overall, how was your experience of Woodbridge Dental Care? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Review from Google

5 out of 5 stars
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I recently joined the Woodbridge Dentist and I'm so glad I did, I was seen by Muneezeh Shahid, who showed great care and interest in the best way forward for me, I could not ask for a better Dentist. Today I attended again to see the hygienist Louise and again she took the time to give me very good care and advice, 10/10 for this Dental practice. And I must also mention the lovely ladies on reception, so nice to be greeted with a smile, many thanks to you all.

— Rita Ellis

T423036 Review left 2 weeks ago
This review complies with Google's policies.

Reply from Woodbridge Dental Care

Good morning Rita,
Thank you so much for taking the time to write this glowing review, it means a lot to our team! We are thrilled to hear you had a positive experience and felt well cared for. We look forward to seeing you in the future to continue this level of care.
Kind regards,
Woodbridge Dental Care

Review from Google

4 out of 5 stars
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The receptionist and dental practitioner were very polite and always let me know what was happening. Very pleased with my visit

— Mike Phelan

T423037 Review left 2 weeks ago
This review complies with Google's policies.

Reply from Woodbridge Dental Care

Dear Mr Phelan,
Thank you for this positive review. We love to hear it!
Kind regards,
Woodbridge Dental Care

Review from Google

5 out of 5 stars
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Had first visit with hygienist. Best clean I've had in years, very thorough, attention to detail. Gave lots of advise and tips on brushing

— ivy challenger

T423038 Review left 2 weeks ago
This review complies with Google's policies.

Reply from Woodbridge Dental Care

Dear Ivy,
Thank you for taking the time to write this lovely review, we're so pleased to hear you had a good experience!
Kind regards,
Woodbridge Dental Care

The treatment was excellent

5 out of 5 stars
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Was extremely pleased with the service, the people were very friendly and courteous and the treatment was excellent, would recommend this dental care absolutely.

— Anonymous

Verified review (2439029) Review left 2 weeks ago
This review was collected via email feedback service.

Reply from Woodbridge Dental Care

Thank you so much for this kind review! We are so pleased to hear your happy with your experience with us and means a lot that you'd recommend us.
Kind regards,
Woodbridge Dental Care
Overall, how was your experience of Woodbridge Dental Care? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Review from Google

5 out of 5 stars
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My 1st appointment here with very friendly staff. Dentist, Casey, told me everything I needed to know even if some of I might not have wanted to know😏

— Tania

T422082 Review left 2 weeks ago
This review complies with Google's policies.

Reply from Woodbridge Dental Care

Dear Tania,
Thank you for taking the time to write this lovely review!
Kind regards,
Woodbridge Dental Care

Review from Google

5 out of 5 stars
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My husband and I had our first appointments yesterday as new patients, & our experience was excellent. We saw the hygienist Louise & Dr Muneezeh Shahid. Both were extremely professional, caring, friendly & thorough.
We were both given a treatment plan, after discussing our individual needs. There was no pressure to book further appointments enabling us to be in control.
We left 100% happy knowing we are in good hands.
Thank you very much!

— Mandy

T421793 Review left 2 weeks ago
This review complies with Google's policies.

Reply from Woodbridge Dental Care

Thank you so much for taking the time to share your wonderful experience! We are absolutely delighted to welcome both you and your husband to our practice. It is fantastic to hear that Louise and Dr Muneezeh Shahid provided such thorough, professional, and caring service. We firmly believe that our patients should always be in control of their own treatment journeys, so we are glad you felt comfortable and under no pressure during your visit. Kind regards, Woodbridge Dental Care

Excellent

5 out of 5 stars
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Excellent from start to finish.

— Judith E

Verified review (2436809) Review left 3 weeks ago
This review was collected via email feedback service.

Reply from Woodbridge Dental Care

Dear Judith,
Thank you very much for your positive review, we love to hear it!
Kind regards,
Woodbridge Dental Care
Overall, how was your experience of Woodbridge Dental Care? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Hygienist

5 out of 5 stars
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My appointment with the hygienist was completely satisfactory. She made a very good job of removing stains and advising me on care in future.

— Christine F

Verified review (2436296) Review left 3 weeks ago
This review was collected via email feedback service.

Reply from Woodbridge Dental Care

Good morning Christine,
Thank you for this positive feedback. We're pleased to hear you were happy with your treatment.
Kind regards,
Woodbridge Dental Care
Overall, how was your experience of Woodbridge Dental Care? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Caring and considerate

5 out of 5 stars
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Professional and courteous from start of the appointment.
Caring and considerate whilst keeping me informed at every stage.
Explained what the procedure would be and taking me through it step by step.
Including me in all aspects of my treatment plan.

— Valerie U

Verified review (2436285) Review left 3 weeks ago
This review was collected via email feedback service.

Reply from Woodbridge Dental Care

Good morning Valerie,
Thank you for taking the time to write this lovely feedback. We're thrilled to hear you had such a positive experience.
Kind regards,
Woodbridge Dental Care
Overall, how was your experience of Woodbridge Dental Care? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Review from Google

5 out of 5 stars
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I had a good experiece, seeing the hygenist first followed by an examination by the dentist. I was treated in a friendly and respectful way throughout. Advice was given to me about ways to keep my teeth in good order.

— Diana Barnard

T420093 Review left 3 weeks ago
This review complies with Google's policies.

Reply from Woodbridge Dental Care

Good morning Diana,
Thank you for this lovely review - we're so pleased to hear you felt our staff were friendly and respectful.
Kind regards,
Woodbridge Dental Care

Very good

5 out of 5 stars
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My visit was very good

— Anonymous

Verified review (2434470) Review left 3 weeks ago
This review was collected via email feedback service.

Reply from Woodbridge Dental Care

Thank you for this positive review!
Kind regards,
Woodbridge Dental Care
Overall, how was your experience of Woodbridge Dental Care? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Review from Google

5 out of 5 stars
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I was so ashamed by the state of my teeth but Casey didn't judge. I had a very thorough initial examination, 4 x-rays and then a discussion about what needed to be done. I didn't feel pressured to book in for further appointments. I was given a detailed breakdown of what procedures I needed and the costings. I can go at my own pace to get the work done but was informed the best order to begin. I have booked 2 appointments and so happy to start my journey to smiling again. The nurse was very sympathetic but supportive. Thank you for a very positive experience.

— M Edwards

T416662 Review left 1 month ago
This review complies with Google's policies.

Reply from Woodbridge Dental Care

Dear M Edwards, Thank you for your incredibly kind words! We are delighted that Casey and the team made you feel so welcome and supported. Your comfort and confidence are our top priorities, and we can’t wait to see you for your upcoming appointments. Kind regards, Woodbridge Dental Care

First class

5 out of 5 stars
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As always, first class

— Robert L

Verified review (2431051) Review left 1 month ago
This review was collected via email feedback service.

Reply from Woodbridge Dental Care

Dear Robert, Thank you for taking the time to leave such a kind review. Kind regards, Woodbridge Dental Care
Overall, how was your experience of Woodbridge Dental Care? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Everyone was amazing

5 out of 5 stars
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I needed an emergency appointment and this was arranged through my Denplan membership. Everyone at Woodbridge Dental Practice was amazing, my problem was soon identified, a prescription was issued, sound advice given and I left feeling very confident that my discomfort will soon be over
Thank you everyone

— David D

Verified review (2429279) Review left 1 month ago
This review was collected via SMS feedback service.

Reply from Woodbridge Dental Care

Thank you for taking the time to share your feedback. We understand that dental emergencies can be stressful, and we are glad our team could efficiently provide the necessary treatment. We appreciate your kind words. Kind regards, Woodbridge Dental Care.
Overall, how was your experience of Woodbridge Dental Care? 5 out of 5 stars

Review from Google

5 out of 5 stars
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From the moment I first stepped through the door to Jaqueline’s practice, carrying a lifetime of fear of the dentist, I have been treated with respect for my feelings, and received the careful, successful and pain-free care that she promised. I can now confidently say that I no longer feel anxious in any way about my future need for dental treatment. This is a huge relief, and I cannot thank her enough.

— Kim Elston

T413899 Review left 1 month ago
This review complies with Google's policies.

Reply from Woodbridge Dental Care

Thank you for your kind feedback! We know how daunting dental anxiety can be, and we are so glad Jacqueline could help you overcome it. It is incredibly rewarding to know you now feel confident and relaxed about your future care. We look forward to seeing you at your next visit! Kind regards, Woodbridge Dental Care.

Very friendly and helpful

5 out of 5 stars
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I am a very nervous person now after having a few bad experiences at my old dentist but everyone at the Woodbridge practice have been very friendly and helpful.

— Catherine R

Verified review (2427630) Review left 1 month ago
This review was collected via email feedback service.

Reply from Woodbridge Dental Care

Thank you for taking the time to share this kind review! We love to hear that you had a positive experience at the practice. We look forward to seeing you at your next visit. Kind regards, Woodbridge Dental Care.
Overall, how was your experience of Woodbridge Dental Care? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Woodbridge Dental Care

5 out of 5 stars
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We appreciated the help in answering our questions and explanation for the dental treatments that we need.

— Anonymous

Verified review (2427555) Review left 1 month ago
This review was collected via email feedback service.

Reply from Woodbridge Dental Care

Thank you for taking the time to write this positive review, we love hearing our patients felt everything was explained well.
Kind regards,
Woodbridge Dental Care
Overall, how was your experience of Woodbridge Dental Care? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Clear advice and guidance

5 out of 5 stars
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Excellent service with clear advice and guidance.

— Anonymous

Verified review (2427283) Review left 1 month ago
This review was collected via email feedback service.

Reply from Woodbridge Dental Care

Thank you for this lovely review!
Kind regards,
Woodbridge Dental Care
Overall, how was your experience of Woodbridge Dental Care? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars