Working Feedback

Woodbridge Dental Care

21 Church Street, Woodbridge, Suffolk, IP12 1DS

Excellent rating from 138 reviews

5 out of 5 stars

+ 90 reviews from Google 228 total reviews

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Latest Reviews by Working Feedback

Would highly recommend

5 out of 5 stars
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Visited for the first time today. Very clean welcoming practice. Very smooth service as I had already filled in forms online. Was taken in on time and fully informed of everything that was being done in surgery. Would highly recommend this practice.

— Joanne C

Verified review (2244462) Review left 11 months ago
This review was collected via email feedback service.

Reply from Woodbridge Dental Care

Dear Joanne,
Thank you so much for taking the time to write this lovely review! We are happy to hear you had such a positive experience with us and look forward to seeing you again in the future.
Kind regards,
Woodbridge Dental Care
Overall, how was your experience of Woodbridge Dental Care? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Review from Google

5 out of 5 stars
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Luc the dentist was so kind explaining what the problem was and what he needed to do. Very happy with the experience.

— Anne Mary Stubenbord

T293703 Review left 11 months ago
This review complies with Google's policies.

Reply from Woodbridge Dental Care

Dear Mrs Stubenbord,
Thank you for this lovely review. We are thrilled to hear you had such a positive experience with us and we look forward to continuing this level of care at any future appointments!
Kind regards,
Woodbridge Dental Care

Review from Google

5 out of 5 stars
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Louise was amazing for my appointment seen her twice now. Amazing lady.

Seen luke 4 times now and amazing service. All amazing services from the reception team as well.

— Mike Bryant

T293266 Review left 11 months ago
This review complies with Google's policies.

Reply from Woodbridge Dental Care

Dear Mr Bryant,
Thank you so much for this kind review! We are so pleased to hear you are having a great experience with Luc and will be sure to pass this onto him.
Kind regards,
Woodbridge Dental Care

Outstanding

5 out of 5 stars
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All staff are very friendly and involved. Advice and technical expertise were outstanding.

— Joanne B

Verified review (2242133) Review left 11 months ago
This review was collected via email feedback service.

Reply from Woodbridge Dental Care

Dear Joanne,
Thank you so much for taking the time to write this glowing review. It means a lot to our staff to know you had a great experience with us.
Kind regards,
Woodbridge Dental Care
Overall, how was your experience of Woodbridge Dental Care? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Professional

5 out of 5 stars
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The appointment was on time, and everything was professional.

— Gillian T

Verified review (2241508) Review left 11 months ago
This review was collected via email feedback service.

Reply from Woodbridge Dental Care

Thank you Gillian for this lovely review.
Kind regards,
Woodbridge Dental Care
Overall, how was your experience of Woodbridge Dental Care? 4 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Excellent service

5 out of 5 stars
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Excellent service. On time. Friendly and comfortable.

— David T

Verified review (2241503) Review left 11 months ago
This review was collected via email feedback service.

Reply from Woodbridge Dental Care

Dear Mr Twissell,
Thank you so much for taking the time to write this lovely review, it is much appreciated by our team!
Kind regards,
Woodbridge Dental Care
Overall, how was your experience of Woodbridge Dental Care? 4 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

A good experience

5 out of 5 stars
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Going to this dentist for the last year has been a really good experience. Receptionists very polite, great confidence in the dentist. Thank you.

— Roger H

Verified review (2238347) Review left 11 months ago
This review was collected via email feedback service.

Reply from Woodbridge Dental Care

Dear Roger,
Thank you so much for taking the time to write this kind review. We are delighted to hear you are having such a good experience with us and we look forward to continuing this level of care at your future appointments!
Kind regards,
Woodbridge Dental Care
Overall, how was your experience of Woodbridge Dental Care? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Expert care

5 out of 5 stars
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Sensitive, expert and very personal dental care.

— Sue Y

Verified review (2238295) Review left 11 months ago
This review was collected via email feedback service.

Reply from Woodbridge Dental Care

Dear Sue,
Thank you so much for this lovely review, we're so pleased to hear you had a good experience with us! We look forward to continuing this level of care for future appointments.
Kind regards,
Woodbridge Dental Care
Overall, how was your experience of Woodbridge Dental Care? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Friendly and helpful

5 out of 5 stars
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All staff were friendly and helpful as usual.

— Anonymous

Verified review (2238271) Review left 11 months ago
This review was collected via email feedback service.

Reply from Woodbridge Dental Care

Thank you so much for this kind review, we are delighted to hear you had such a good experience. We look forward to continuing this level of care at your future appointments! Kind regards, Woodbridge Dental Care
Overall, how was your experience of Woodbridge Dental Care? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Incredible experience with Casey and Louise

5 out of 5 stars
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Incredible experience, genuinely couldn’t fault anything about Woodbridge Dental Care. The staff are so lovely, Casey and Louise, whom I have seen recently, are so lovely and extremely kind and reassuring, especially if you are nervous. So glad I decided to use Woodbridge Dental Care and will stay with them moving forward. The best dentists I have ever used!

— Anonymous

Verified review (2238202) Review left 11 months ago
This review was collected via email feedback service.

Reply from Woodbridge Dental Care

Thank you so much for taking the time to leave such a detailed and glowing review. We are absolutely delighted that you had a positive experience at our practice under the care of Casey and Louise. It is our absolute pleasure to have you as a patient and we are so grateful for your kind words. Kindest Regards, Woodbridge Dental Care
Overall, how was your experience of Woodbridge Dental Care? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

A lovely dentist

5 out of 5 stars
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Friendly and caring staff. I am a nervous patient and I am always put at ease. Jacqui is such a lovely dentist, she has so much patience.

— Anonymous

Verified review (2236004) Review left 11 months ago
This review was collected via email feedback service.

Reply from Woodbridge Dental Care

Thank you so much for this kind review, we are delighted to hear you had such a good experience with Jacqui. We look forward to continuing this level of care at your future appointments! Kind regards, Woodbridge Dental Care
Overall, how was your experience of Woodbridge Dental Care? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Excellent visit

5 out of 5 stars
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My first visit to Woodbridge Dental Care. Dr Jacqueline Portelli was excellent, explaining every part of my forthcoming procedure. I feel very confident in Dr Porteli, she has identified several dental issues that have previously been overlooked by dental practices I have attended in the past.
I wasn’t upsold anything, the charges seem reasonable, the practice was clean and modern and all the staff were helpful and knowledgeable

— Carlos O

Verified review (2235870) Review left 1 year ago
This review was collected via email feedback service.

Reply from Woodbridge Dental Care

Dear Carlos, Thank you so much for this thoughtful review, we are delighted to hear you had such a good experience with Jacqui and the rest of the team. We look forward to continuing this level of care at your future appointments! Kind regards, Woodbridge Dental Care
Overall, how was your experience of Woodbridge Dental Care? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

I felt cared for

5 out of 5 stars
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From reception to Dentist I felt cared for and reassured. Everything was clearly explained and not hurried. No treatment to comment on but procedures where clearly explained. I have not had any treatment yet so cannot comment on that.

— Wendy R

Verified review (2233461) Review left 1 year ago
This review was collected via email feedback service.

Reply from Woodbridge Dental Care

Dear Wendy,
Thank you so much for this thoughtful review, we are delighted to hear you had such a good experience with us and felt everything was clearly explained to you. We look forward to continuing this level of care at your future appointments!
Kind regards,
Woodbridge Dental Care
Overall, how was your experience of Woodbridge Dental Care? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars

My experience

4 out of 5 stars
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Actual check-up went well.

— John L

Verified review (2232822) Review left 1 year ago
This review was collected via email feedback service.

Reply from Woodbridge Dental Care

Good morning,
Thank you for your positive review!
Kind regards,
Woodbridge Dental Care
Overall, how was your experience of Woodbridge Dental Care? 4 out of 5 stars
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Woodbridge Dental Care

5 out of 5 stars
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Dr. Portelli was very nice and made a good impression.

— Anonymous

Verified review (2232215) Review left 1 year ago
This review was collected via email feedback service.

Reply from Woodbridge Dental Care

Thank you so much for your kind review, we are happy to hear you had a positive experience with us!
Kind regards,
Woodbridge Dental Care
Overall, how was your experience of Woodbridge Dental Care? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Perfect

5 out of 5 stars
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The appointment was perfect from the moment I walked in the door. The receptionists were lovely and the dentist and hygienist were efficient, fast, and thorough.

— Anonymous

Verified review (2229156) Review left 1 year ago
This review was collected via email feedback service.

Reply from Woodbridge Dental Care

Thank you so much for this kind review, it means a lot to our team. We are thrilled to here you had such a positive experience with us! We look forward to providing the same level of care at your future appointments.
Kind regards,
Woodbridge Dental Care
Overall, how was your experience of Woodbridge Dental Care? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Excellent dentist

5 out of 5 stars
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Had my first appointment there today. This is a lovely, kind and friendly dental surgery. The dentist was excellent, and the receptionist was warm, friendly and very helpful.

— Caroline F

Verified review (2228567) Review left 1 year ago
This review was collected via email feedback service.

Reply from Woodbridge Dental Care

Dear Caroline,
Thank you for sharing your positive experience with us. We are thrilled to hear you felt our team was lovely and friendly. Your kind words mean a lot to our team!
Kind regards,
Woodbridge Dental Care
Overall, how was your experience of Woodbridge Dental Care? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Excellent

5 out of 5 stars
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Excellent. Thank you

— Vivian C

Verified review (2228302) Review left 1 year ago
This review was collected via email feedback service.

Reply from Woodbridge Dental Care

Dear Vivian,
Thank you for leaving us a great review, it means a lot to us!
Kind regards,
Woodbridge Dental Care
Overall, how was your experience of Woodbridge Dental Care? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

A very pleasant experience

5 out of 5 stars
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My visit/appointment went very smoothly and I was treated in a very professional way, everything that was going to be done during my time there was extremely well explained to me throughout my examination.
A very pleasant experience considering the circumstances that I had to attend for this appointment.

— Kenneth W

Verified review (2228011) Review left 1 year ago
This review was collected via email feedback service.

Reply from Woodbridge Dental Care

Dear Kenneth,
Thank you so much for taking the time to give us this glowing review! We are glad to hear you felt everything was explained well and that you had a good experience with us! We hope to see you soon.
Kind regards,
Woodbridge Dental Care
Overall, how was your experience of Woodbridge Dental Care? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Removed my tooth

5 out of 5 stars
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I was terrified but reassured by Luc who removed my tooth with as little trauma as possible.

— Anonymous

Verified review (2225727) Review left 1 year ago
This review was collected via email feedback service.

Reply from Woodbridge Dental Care

Thank you for sharing your experience! It is lovely to hear Luc made you feel reassured during your visit.
Kind regards,
Woodbridge Dental Care
Overall, how was your experience of Woodbridge Dental Care? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars