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Woodbridge Dental Care

21 Church Street, Woodbridge, Suffolk, IP12 1DS

Excellent rating from 138 reviews

5 out of 5 stars

+ 90 reviews from Google 228 total reviews

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Latest Reviews by Working Feedback

A really nice dentist

5 out of 5 stars
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I am so pleased to have found a really nice dentist. Such a help.

— Victoria G

Verified review (2327621) Review left 6 months ago
This review was collected via email feedback service.

Reply from Woodbridge Dental Care

Dear Victoria,

Thank you for the lovely review, we are glad to have been able to give you a good experience with us.
We look forward to seeing you again.
Kind regards,
Overall, how was your experience of Woodbridge Dental Care? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Review from Google

4 out of 5 stars
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Apart from being slightly awkward to get to if you don't live in Woodbridge, this dental surgery is excellent in every way, from availability to staff to facilities.

— Oli Henriksen

T344834 Review left 6 months ago
This review complies with Google's policies.

Reply from Woodbridge Dental Care

Dear Oli, Thanks so much for taking the time to leave such a detailed and glowing review. We are absolutely delighted that you had a positive experience at our practice. It is our absolute pleasure to have you as a patient. Kindest Regards, Woodbridge Dental Care

Review from Google

5 out of 5 stars
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1) My dentist Dr Jacqueline Portelli was very kind and executed 2 separate procedures flawlessly ..
2) good value and transparent about pricing
3) Whole treat very professional including great hygienists

— David Roberts

T344835 Review left 6 months ago
This review complies with Google's policies.

Reply from Woodbridge Dental Care

Dear David,
We really appreciate you taking the time to write us a lovely review, and look forward to seeing you again.
Kind regards,

Very professional

5 out of 5 stars
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Very professional practice

— Anonymous

Verified review (2321922) Review left 7 months ago
This review was collected via email feedback service.

Reply from Woodbridge Dental Care

Thank you for taking the time to write this lovely review!
Overall, how was your experience of Woodbridge Dental Care? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Review from Google

5 out of 5 stars
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Woodbridge Dental Care carried out a significant amount of treatment over three days, (including extractions) with maximum expertise and care and with the minimum of discomfort. The result was a very pleasing outcome. Highly recommended.

— Maurice Cook

T341009 Review left 7 months ago
This review complies with Google's policies.

Reply from Woodbridge Dental Care

Good afternoon Maurice,
Thank you so much for taking the time to write this lovely review. We are thrilled to hear you had such a positive experience with us and we look forward to seeing you at your future appointments.
Kind regards,
Woodbridge Dental Care

My experience

4 out of 5 stars
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On time. l thought it was expensive.
£75 for 20 mins.

— Anonymous

Verified review (2315733) Review left 7 months ago
This review was collected via email feedback service.

Reply from Woodbridge Dental Care

Good afternoon, thank you for your feedback on your recent appointment with us. We value all feedback and will take it on board.
Kind regards,
Woodbridge Dental Care
Overall, how was your experience of Woodbridge Dental Care? 4 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars

Reasonable price

5 out of 5 stars
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Good appointment. No wait, professional & respectful hygienist & dentist. Reasonable price. You can trust this clinic.

— Nicole C

Verified review (2315369) Review left 7 months ago
This review was collected via email feedback service.

Reply from Woodbridge Dental Care

Good afternoon Nicole, Thank you for taking the time to write this lovely review. We look forward to seeing you at your next visit.
Overall, how was your experience of Woodbridge Dental Care? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Friendly and expert service

5 out of 5 stars
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On time, friendly and expert service.

— Anonymous

Verified review (2315095) Review left 7 months ago
This review was collected via email feedback service.

Reply from Woodbridge Dental Care

Thank you so much for this lovely review, we are glad to hear you had a good experience with us!
Kind regards,
Woodbridge Dental Care
Overall, how was your experience of Woodbridge Dental Care? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Efficient, on time

5 out of 5 stars
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Efficient, pleasant and on time.

— Anonymous

Verified review (2314528) Review left 7 months ago
This review was collected via email feedback service.

Reply from Woodbridge Dental Care

Thank you so much for taking the time to write us a positive review.
Kind regards,
Woodbridge Dental Care
Overall, how was your experience of Woodbridge Dental Care? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Thoughtful and kind care

5 out of 5 stars
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Excellent, thoughtful and kind care - thank you

— Sue Y

Verified review (2313314) Review left 7 months ago
This review was collected via email feedback service.

Reply from Woodbridge Dental Care

Good afternoon Sue,
Thank you so much for this lovely review. We look forward to seeing you at your future appointments.
Kind regards,
Woodbridge Dental Care
Overall, how was your experience of Woodbridge Dental Care? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Hygienist

5 out of 5 stars
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First proper visit to a hygienist and was pleased with the speed of service, the length of treatment and the advice given. Not once was I made to feel guilty about the state of my teeth (which I was worried would happen). Very pleased with how my teeth looked afterwards and looking forward to my next appointment.

— Anonymous

Verified review (2310160) Review left 7 months ago
This review was collected via email feedback service.

Reply from Woodbridge Dental Care

Good afternoon,
Thank you so much for this kind review. We are so pleased to hear you had such a positive experience with our hygienist Louise and will be sure to pass this lovely review onto her.
Kind regards,
Woodbridge Dental Care
Overall, how was your experience of Woodbridge Dental Care? 4 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Thoughtful and understanding

5 out of 5 stars
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My first appointment for treatment.
Staff were thoughtful and understanding.

— Anonymous

Verified review (2308768) Review left 8 months ago
This review was collected via email feedback service.

Reply from Woodbridge Dental Care

Good afternoon,
Thank you so much for this lovely feedback. We are so pleased you had a good experience with us and hope to carry this on through future appointments.
Kind regards,
Woodbridge Dental Care
Overall, how was your experience of Woodbridge Dental Care? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars

Review from Google

5 out of 5 stars
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This was my first visit to this dental surgery,,
I was very pleasantly surprised, a quiet gentle atmosphere, the staff are very polite pleasant and made my visit very comfortable
The Lady Dr that did my procedure, was very informative, quietly spoken, and put me at ease, explaining in language that was easy for me to understand,
The cost of my forthcoming treatment, was surprisingly better than I had expected.
Ten out of ten , all round
Thank you

— bob alexander

T333325 Review left 8 months ago
This review complies with Google's policies.

Reply from Woodbridge Dental Care

Dear Bob Alexander, thank you for taking the time to write this glowing review. We are thrilled to hear you've had such a positive experience with us. We look forward to continuing this level of care at future appointments. Kind regards, Woodbridge Dental Care

Excellent, very thoughtful

5 out of 5 stars
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Dr Luc is really excellent. Very thoughtful, professional, patient focused. His approach persuaded me to have all the treatment I need. Good partnership working with dental nurse too. A big, appreciative thank you from a somewhat dental anxious person.

— Margaret C

Verified review (2304685) Review left 8 months ago
This review was collected via email feedback service.

Reply from Woodbridge Dental Care

Dear Margaret Cashman, thank you for taking the time to write this glowing review. We are thrilled to hear you've had such a positive experience with us and I will pass your kind words on to Dr. Luc and his nurse. We look forward to continuing this level of care at future appointments. Kind regards, Woodbridge Dental Care
Overall, how was your experience of Woodbridge Dental Care? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

The dentist was very caring

5 out of 5 stars
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My extraction was explained to me in great detail, and the dentist was very caring.

— Susan F

Verified review (2304198) Review left 8 months ago
This review was collected via email feedback service.

Reply from Woodbridge Dental Care

Dear Susan, Thank you so much for taking the time to leave this lovely review. We are happy to hear you had a great experience with us! Kind regards, Woodbridge Dental Care
Overall, how was your experience of Woodbridge Dental Care? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Care and compassion

5 out of 5 stars
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I went in for an extraction which due to the roots wasn’t particularly easy. I cannot praise Dr. Portelli and her nurse highly enough for their patience, care and compassion. Everything was explained clearly and concisely. It’s always reassuring to know you’re in the best hands. Thank you!

— Phil T

Verified review (2302819) Review left 8 months ago
This review was collected via email feedback service.

Reply from Woodbridge Dental Care

Thank you for your kind review! We are glad you had such a positive experience during your recent visit at the practice. Kind regards, Woodbridge Dental Care.
Overall, how was your experience of Woodbridge Dental Care? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

I feel very well cared for

5 out of 5 stars
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Every member of staff at the Woodbridge Practice is always respectful, friendly and very helpful.
The dental procedures are always carried out with integrity and time is taken to explain every step of the procedures.
I feel very well cared for and am very pleased to be a patient at the practice.

— Anonymous

Verified review (2291233) Review left 8 months ago
This review was collected via email feedback service.

Reply from Woodbridge Dental Care

Thank you so much for taking the time to write this kind review. It means alot to our team and we are so happy to hear you had such a positive experience with us.
Kind regards,
Woodbridge Dental Care
Overall, how was your experience of Woodbridge Dental Care? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Excellent

5 out of 5 stars
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I was treated very well, first with the receptionist, and then with the dentist and her assistant, excellent.

— Andrew S

Verified review (2291127) Review left 8 months ago
This review was collected via email feedback service.

Reply from Woodbridge Dental Care

Dear Andrew,
Thank you so much for taking the time to write this lovely review. We are thrilled to here you had a positive experience with us.
Kind regards,
Woodbridge Dental Care
Overall, how was your experience of Woodbridge Dental Care? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Review from Google

5 out of 5 stars
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Jaqueline the dentist and her assistant were brilliant undertaking a tricky extraction. Everything explained, patient with the procedure, understanding and supportive regarding nerves. Post op care also well explained. I certainly felt ‘looked after’ which was what was promised.
I owe them both a big bunch of flowers 💐

— Ann Granger

T323464 Review left 9 months ago
This review complies with Google's policies.

Reply from Woodbridge Dental Care

Thank you for this kind review, we are so pleased to hear you had such a great experience with Jacqueline and her assistant and will be sure to pass this on to them both! Kind regards, Woodbridge Dental Care

Review from Google

5 out of 5 stars
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I attended my hygienist to complete my 6 monthly check. The staff were friendly, professional & diligently carried out a thorough dental check on my gums & teeth. A good job done & my gums, etc. feel really good.

— Kevan Arnold Gosnell

T322342 Review left 9 months ago
This review complies with Google's policies.

Reply from Woodbridge Dental Care

Thank you for this kind review. We are so happy to hear you had a positive experience with us. We look forward to continuing this level of care for future appointments. Kind regards, Woodbridge Dental Care.