Very impressed. My wife and I moved from another Ipswich Town centre dental surgery where the customer service had almost evaporated and constant changes to the dental staff, to one where we felt welcome with friendly reception staff and an excellent dentist.
Yesterday, a crown became detached and needed rebonding. Called and was able to get an appointment the next day. Now refitted, I can only but compliment the surgery and dentist Casey David for a very professional service.
— Barrie Smith
T305083
Review left 10 months ago
This review complies with Google's policies.
Reply from Woodbridge Dental Care
Dear Mr. Smith, Thanks so much for taking the time to share your positive experience. We are absolutely delighted to have met your expectations and it was a pleasure treating you. Kind Regards, Woodbridge Dental Care.
Review from Google
The staff at Woodbridge Dental Care are very friendly, helpful and prompt. They are smiling and ready when you get there and get down to the dental care quickly.
— Greg Emery
T305084
Review left 10 months ago
This review complies with Google's policies.
Reply from Woodbridge Dental Care
Dear Greg, Thank you for taking your time to leave such a lovely review. We are glad you were happy with the service you received during your visit. Kind regards, Woodbridge Dental Care.
Great experience
First time visit, clean location, nice receptionist and excellent dentist, even laughed at my jokes, great experience
— Anonymous
Verified review (2266970)
Review left 10 months ago
This review was collected via email feedback service.
Reply from Woodbridge Dental Care
Thank you so much for taking the time to write this kind review - it means a lot to our team! Kind regards, Woodbridge Dental Care
Overall, how was your experience of Woodbridge Dental Care?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
A very happy experience
My first appointment at the centre. It was a very happy experience.
— Martin H
Verified review (2266317)
Review left 10 months ago
This review was collected via email feedback service.
Reply from Woodbridge Dental Care
Dear Mr Henson,
Thank you for this lovely review. We are thrilled to hear you had a happy experience with us!
Kind regards,
Woodbridge Dental Care
Overall, how was your experience of Woodbridge Dental Care?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Professional attention and care
I have been amazed at the professional attention and care I have received at Woodbridge Dental Care.
— Anonymous
Verified review (2266188)
Review left 10 months ago
This review was collected via email feedback service.
Reply from Woodbridge Dental Care
Good afternoon,
Thank you so much for taking the time to write this kind review. We look forward to continuing this level of care at your future appointments!
Kind regards,
Woodbridge Dental Care
Overall, how was your experience of Woodbridge Dental Care?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Clear and easy to understand
This was an initial appointment to examine and check my teeth as a new patient. It was undertaken thoroughly and comprehensively and the feedback provided was clear and easy to understand.
— Anonymous
Verified review (2265956)
Review left 10 months ago
This review was collected via email feedback service.
Reply from Woodbridge Dental Care
Thank you so much for this lovely review! We are thrilled to hear you had a positive experience with us.
Kind regards,
Woodbridge Dental Care
Overall, how was your experience of Woodbridge Dental Care?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Conscientious and professional
First impressions on our first appointment was positive. Dr Luc Ho was conscientious and professional and inspired confidence.
— Anonymous
Verified review (2263438)
Review left 10 months ago
This review was collected via email feedback service.
Reply from Woodbridge Dental Care
Thank you for taking the time to write this lovely review, we're pleased to hear you had a positive experience with us!
Kind regards,
Woodbridge Dental Care
Overall, how was your experience of Woodbridge Dental Care?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Review from Google
Always excellent. Never hurried, everything explained, great attention to detail. Reception will always do their best to accommodate appointment changes, etc.
— Mark Williams
T302063
Review left 10 months ago
This review complies with Google's policies.
Reply from Woodbridge Dental Care
Dear Mark, Thank you for taking the time to write this kind review. We are so pleased to hear you had such an excellent experience with us and we look forward to continuing this level of care at your future appointments. Kind regards, Woodbridge Dental Care
My experience
General check up
— Susan B
Verified review (2259462)
Review left 10 months ago
This review was collected via email feedback service.
Reply from Woodbridge Dental Care
Dear Susan, Thank you for taking your time to leave a review and we are glad you had a good experience. Kind regards, The team at Woodbridge Dental Care
Overall, how was your experience of Woodbridge Dental Care?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Very helpful, respectful
Absolutely fine, very helpful, respectful young man
— Gillian F
Verified review (2257306)
Review left 10 months ago
This review was collected via email feedback service.
Reply from Woodbridge Dental Care
Dear Gillian,
Thank you so much for taking the time to write this kind review - it means a lot to our team!
Kind regards,
Woodbridge Dental Care
Overall, how was your experience of Woodbridge Dental Care?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Review from Google
Recently joined this practice. Cannot fault it. Everything had been straightforward. The staff are all very nice. Jacqui Portelli is a fantastic dentist explaining everything. Today I saw Louise the Therapist and she kept me informed in everything she was doing and was very gentle. My teeth feel amazing.
— Jo Carey
T330814
Review left 10 months ago
This review complies with Google's policies.
Reply from Woodbridge Dental Care
Dear Jo, Thanks for your kind words. We are absolutely delighted to welcome you as a patient and so pleased that you had such a positive experience. Kind Regards, Woodbridge Dental Care
Review from Google
Appointment with Louise and her colleague was excellent. In time, efficient and made me feel totally at ease. Highly recommend.
— Margaret Scales
T300269
Review left 10 months ago
This review complies with Google's policies.
Reply from Woodbridge Dental Care
Dear Margaret,
Thank you for taking the time to write this kind review!
We are so pleased to hear you had a great experience with our hygienist Louise and her nurse and that they made you feel at ease - it means a lot to our team!
Kind regards,
Woodbridge Dental Care
Review from Google
Everyone really friendly and helpful.
— Jennifer Milverton
T300083
Review left 11 months ago
This review complies with Google's policies.
Reply from Woodbridge Dental Care
Dear Jennifer,
Thank you so much for this lovely review.
Kind regards,
Woodbridge Dental Care
Review from Google
Excellent service as emergency appointment required and seen within 75 minutes of phone call.
Good explanation of issues that needed addressing plus immediate action to help recovery.
Care was taken throughout the session to make me feel at ease.
A first class service all round. Many thanks.
— Trevor Lee
T298731
Review left 11 months ago
This review complies with Google's policies.
Reply from Woodbridge Dental Care
Dear Trevor,
Thank you for this lovely feedback, we are so pleased to hear you felt as ease during your appointment and that everything was thoroughly explained.
Kind regards,
Woodbridge Dental Care
Efficient treatment
Polite reception and efficient treatment from hygienist
— Jill S
Verified review (2251821)
Review left 11 months ago
This review was collected via email feedback service.
Reply from Woodbridge Dental Care
Dear Jill,
Thank you so much for taking the time to leave this lovely feedback, we are happy to hear you had a great experience with us!
Kind regards,
Woodbridge Dental Care
Overall, how was your experience of Woodbridge Dental Care?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Took time to listen
Dentist was very thorough and took time to listen to my concerns.
— Carol F
Verified review (2250747)
Review left 11 months ago
This review was collected via email feedback service.
Reply from Woodbridge Dental Care
Dear Carol,
Thank you so much for taking the time to write this positive review!
Kind regards,
Woodbridge Dental Care
Overall, how was your experience of Woodbridge Dental Care?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Review from Google
Excellent experience today with Dr. Luc Ho and the team. Dr. Ho was thorough, professional and very pleasant to talk with. I feel like i'm in very good hands.
— Rachael Adams
T297832
Review left 11 months ago
This review complies with Google's policies.
Reply from Woodbridge Dental Care
Dear Rachael,
Thank you for taking the time to write this wonderful review, we are so pleased to hear you had such an excellent experience with us and we look forward to continuing this level of care at your future appointments.
Kind regards,
Woodbridge Dental Care
Review from Google
Excellent care from the reception team, dentist, hygienist and their assistants, thank you!
— Lizzie Riggs
T295596
Review left 11 months ago
This review complies with Google's policies.
Reply from Woodbridge Dental Care
Dear Lizzie,
Thank you so much for this glowing review, we are thrilled to hear you felt well cared for by our staff and we will be sure to pass this onto them!
Kind regards,
Woodbridge Dental Care
Woodbridge Dental Care
It was my first time at Woodbridge Dental care. I was seen on time, and things were fully explained to me regarding further treatment
— Anonymous
Verified review (2245452)
Review left 11 months ago
This review was collected via email feedback service.
Reply from Woodbridge Dental Care
Thank you for taking the time to leave us this positive review, it is very appreciated!
Kind regards,
Woodbridge Dental Care
Overall, how was your experience of Woodbridge Dental Care?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Excellent experience
Excellent experience with dentist Casey David at first appointment.
— Anonymous
Verified review (2245295)
Review left 11 months ago
This review was collected via email feedback service.
Reply from Woodbridge Dental Care
Thank you for this kind review, we are so pleased to hear you had such a great experience with Casey and will be sure to pass this on to him!
Kind regards,
Woodbridge Dental Care
Overall, how was your experience of Woodbridge Dental Care?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
