Working Feedback

Sunningdale Dental Practice

Station Chambers, London Road, Sunningdale, Ascot, SL5 0EP

Excellent rating from 219 reviews

5 out of 5 stars

552 total reviews

Filter Reviews

Latest Reviews by Working Feedback

Great

5 out of 5 stars
workingfeedback logo
Great patient care.

— Anonymous

Verified review (2238405) Review left 11 months ago
This review was collected via email feedback service.

Reply from Sunningdale Dental Practice

Thank you so much for your kind words! We’re thrilled to hear you appreciated the care you received. Your health and comfort are our top priorities. We are looking forward to seeing you at your next visit!
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
Very impressed with the service and capability

— David Hamilton

T290241 Review left 1 year ago
This review complies with Google's policies.

Reply from Sunningdale Dental Practice

Thank you for your wonderful feedback! We're so pleased to hear you were impressed with our service and team. Providing high quality care is always our top priority, and it's great to know that came through in your visit.

We look forward to welcoming you back again soon!

A thorough examination

4 out of 5 stars
workingfeedback logo
I had a thorough examination and given clear information on the options

— Anonymous

Verified review (2235719) Review left 1 year ago
This review was collected via email feedback service.

Reply from Sunningdale Dental Practice

Thank you for taking the time to leave us a review. We're really pleased to hear that you felt your examination was thorough and that the options were clearly explained. Providing clear and honest information is very important to us.

If you ever have any further questions or need support in making decisions about your dental care, we're always here to help.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Fantastic hygiene appointment

4 out of 5 stars
workingfeedback logo
Fantastic hygiene appointment with Jusleen and her nurse. She was very thorough

— Anonymous

Verified review (2234227) Review left 1 year ago
This review was collected via email feedback service.

Reply from Sunningdale Dental Practice

Thank you for your lovely feedback! We're so pleased to hear you had a fantastic hygiene appointment with Jasleen and her nurse. It's great to know you found the care thorough, I'll pass on your kind words to the team!
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 2 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
Excellent service, great staff, everything was explained really well to my daughter and I, lots of time taken over the consultation and procedure. Very happy!

— Camilla Forrest

T289449 Review left 1 year ago
This review complies with Google's policies.

Reply from Sunningdale Dental Practice

Thank you so much for your kind words! We're thrilled to hear that you and your daughter felt well cared for and fully informed throughout the consultation and procedure. Our team always strives to provide a thorough and comfortable experience, so it means a lot to know we achieved that for you. We're so glad you're happy with the service!

Review from Google

5 out of 5 stars
google logo
Dr Yousef was brilliant - extremely polite, thorough and kind throughout the appointment. Everything he suggested was clearly explained, and he was courteous enough to keep checking in that I was out at stage of the exam. Happy to recommend!

— Sarah Hood

T288757 Review left 1 year ago
This review complies with Google's policies.

Reply from Sunningdale Dental Practice

Thank you for your lovely feedback! We're so pleased to hear that Dr. Yousaf made your visit a positive one. He takes great care to ensure patients feel comfortable, informed, and well looked after, so it's wonderful to see that reflected in your experience. We truly appreciate your recommendation and look forward to welcoming you again in the future!

Review from Google

5 out of 5 stars
google logo
Excellent service very informative and friendly staff.

— David Waghorne

T287594 Review left 1 year ago
This review complies with Google's policies.

Reply from Sunningdale Dental Practice

Thank you so much for your kind words! We're thrilled to hear that you found our service excellent and our staff both informative and friendly. It means a lot to us, and we look forward to welcoming you again soon!

Review from Google

5 out of 5 stars
google logo
Dr Kandola is highly professional, very polite, treated me with full attention and utmost respect. I am very happy with his advice.

— Someone No-one

T286984 Review left 1 year ago
This review complies with Google's policies.

Reply from Sunningdale Dental Practice

Thank you so much for your kind words and 5 star review! We're delighted to hear that you had such a positive experience with Dr. Kandola. Your feedback means a great deal to us, and we're glad he could provide the attentive, respectful care you deserve. Look forward to seeing you again soon.

Reassuring, open and honest

5 out of 5 stars
workingfeedback logo
Put at ease, friendly staff, reassuring, open and honest about treatment options.

— Anonymous

Verified review (2225324) Review left 1 year ago
This review was collected via email feedback service.

Reply from Sunningdale Dental Practice

Thank you for taking the time to leave such a wonderful review! We're so glad to hear that our team was able to put you at ease and provide clear, honest information about your treatment options. We truly value creating a supportive and friendly environment for our patients. We look forward to continuing to assist you!
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

5 out of 5 stars
workingfeedback logo
The dentist was fine and explained things well. I did not like the hygienist who used the suction tool because it was pressed too hard in my mouth and I had to get it stopped. Last time I had the hygienist on her own

— Anonymous

Verified review (2224190) Review left 1 year ago
This review was collected via email feedback service.

Reply from Sunningdale Dental Practice

Thank you so much for your 5 star review and for taking the time to share your experience. We're glad to hear that you felt well informed by the dentist. We also appreciate your honest feedback about your visit with the hygienist. We're sorry to hear that part of your experience was uncomfortable. Your comments help us improve, and we'll be sure to pass them along to our team. We look forward to seeing you again and ensuring your next visit is a better one. Thanks again for your support!
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
Great hygienist visit. Excellent dental services. I have been a patient for a lot of years.
Spoiled on this occasion by a curious smell in the reception area, which I discovered was the running of a small machine which was pumping out a smell akin to a garden bonfire.

— Gerald Deacon

T282538 Review left 1 year ago
This review complies with Google's policies.

Reply from Sunningdale Dental Practice

Thank you so much for your kind words and for being a loyal patient over the years. We truly appreciate your continued trust in our care. We're glad to hear your hygienist visit went well and that you’re pleased with our dental services.

We also appreciate your honest feedback about the scent in the reception area. We apologise for the inconvenience and will certainly look into ensuring a more pleasant experience during your visits.

Thanks again for taking the time to share your thoughts. We look forward to seeing you at your next appointment!

Review from Google

5 out of 5 stars
google logo
This person left a star rating but no comment.

— David Scully

T281887 Review left 1 year ago
This review complies with Google's policies.

Reply from Sunningdale Dental Practice

Thank you for the 5 star rating! We truly appreciate your support and look forward to seeing you again soon.

My experience

4 out of 5 stars
workingfeedback logo
I visited the practice today for treatment and was kept waiting without anyone informing me that the person who would be doing the treatment was running late.
It frustrates me that these practices will cancel your appointment if you are 10 mins late and charge you for every minute that you were late, yet, I was kept waiting 18 minutes for a 15 minute treatment. If it had got to 20 minutes I was going to leave and ask for a refund, which, I doubt would be honoured. My treatment was £80 and should have been reduced to £40 due to the wait. I did receive an apology, which, I accepted, but it wouldn't be equally received if it were the other way around.

— Anonymous

Verified review (2221022) Review left 1 year ago
This review was collected via email feedback service.

Reply from Sunningdale Dental Practice

Thank you for sharing your experience. We truly appreciate your feedback and this opportunity to respond.

First and foremost, we sincerely apologise for the delay you experienced and for the lack of communication while you were waiting. We completely understand how frustrating it is to be kept waiting without any update, especially when you've arrived on time and planned your day around the appointment.

While we always aim to run on schedule, healthcare does sometimes bring unexpected situations that can't be predicted or avoided. That said, it's our responsibility to keep you informed when delays do occur, and we're sorry this didn't happen during your visit.

We also want to clarify a misunderstanding, we do not charge patients for being late. Our policy applies only to short notice cancellations (less than 2 working days), which are charged at £1 per minute to help cover the cost of unfilled appointment slots. We understand how this could feel unfair in light of your wait and we'll be reviewing how we communicate this policy more clearly.

We're glad you received an apology at the time, but we acknowledge that the experience still left you feeling disappointed. Your feedback has been shared with our team and will help us improve how we handle communication during delays in future.

Thank you again for bringing this to our attention.
Overall, how was your experience of our service? Neither good nor poor
How satisfied are you that you are treated with dignity and respect by staff? 3 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
I saw Catherine today for a filling, I was experiencing nerves as not my usual dentist. I am so pleased to say that Catherine was great made me feel at ease all through the time with her .definitely a good job 👏

— Tina Bura

T281171 Review left 1 year ago
This review complies with Google's policies.

Reply from Sunningdale Dental Practice

Thank you so much for your kind words! We're delighted to hear that Catherine was able to put you at ease and provide such a positive experience, especially when seeing a new dentist can feel a bit nerve-wracking. We'll be sure to pass along your lovely feedback to her. We look forward to seeing you again!

Review from Google

5 out of 5 stars
google logo
Jasleen Kapoor the dentist/Hygienist was very gentle in cleaning my teeth and touch wood I have healthy gum and teeth at the age of nearly 35 years old and considering I eat a lot of sweets and Crisps but mind you I brush my teeth regularly. So checking my teeth with Jasleen every six months is recommended. Thank you Jasleen and I recommend this lady to a lot of people who wants their teeth to be checked and cleaned professionally. Big Thank you Jasleen.

— george haddadin

T280909 Review left 1 year ago
This review complies with Google's policies.

Reply from Sunningdale Dental Practice

Thank you so much for your kind and thoughtful review! We're delighted to hear that you had such a positive experience with Jasleen. It's wonderful to know that her gentle approach and professionalism made your visit comfortable and reassuring.

Thank you again for your recommendation and continued trust.

Emergency appointment

5 out of 5 stars
workingfeedback logo
I was seen quickly after requesting an emergency appointment. Rafael was very thorough in his assessment and a review appointment was made.

— Anonymous

Verified review (2218231) Review left 1 year ago
This review was collected via email feedback service.

Reply from Sunningdale Dental Practice

Thank you so much for your kind words! We’re glad we could accommodate your emergency appointment promptly. Dr. Rafael takes great care in thorough assessments, and we’re happy to hear you had a positive experience. If you need anything else, don’t hesitate to reach out.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Sunningdale Dental Practice

5 out of 5 stars
workingfeedback logo
As ever, Dr Sunil looked after me while working on my crown. He is very though, really good explanation what my appointment consists of and in between, he will ask if I am ok. Thank you.

— Sukhwinder S

Verified review (2217811) Review left 1 year ago
This review was collected via email feedback service.

Reply from Sunningdale Dental Practice

Thank you so much for taking the time to share your experience. It's wonderful to know you felt informed, reassured, and comfortable throughout your appointment with Dr. Sunil. His thoroughness, clear explanations, and caring approach are exactly what we strive for with every patient visit. We truly appreciate your trust and look forward to continuing to care for your smile!
Overall, how was your experience of Sunningdale Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My experience

5 out of 5 stars
workingfeedback logo
Highly recommend

— Anonymous

Verified review (2217719) Review left 1 year ago
This review was collected via email feedback service.

Reply from Sunningdale Dental Practice

Thank you so much for the 5 star review! We're thrilled you had a great experience and truly appreciate your support!
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
All personnel helpful and understanding.

— Richard Cowell

T279359 Review left 1 year ago
This review complies with Google's policies.

Reply from Sunningdale Dental Practice

Thank you so much for your 5 star rating. We look forward to seeing you again soon.

Preventative filling

5 out of 5 stars
workingfeedback logo
As always a very stress free appointment. Friendly dentist put me at ease. Proceedure explained clearly. Completed with no issues. All good, highly recommend.

— Anonymous

Verified review (2217584) Review left 1 year ago
This review was collected via online systems.

Reply from Sunningdale Dental Practice

Thank you so much for your kind words and wonderful review! We're delighted to hear that your appointment was stress free and that you felt at ease throughout. It's always our goal to ensure clear communication and a comfortable experience. We truly appreciate your recommendation and look forward to seeing you again!
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS