Working Feedback

Sunningdale Dental Practice

Station Chambers, London Road, Sunningdale, Ascot, SL5 0EP

Excellent rating from 219 reviews

5 out of 5 stars

552 total reviews

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Latest Reviews by Working Feedback

Excellent dentist

5 out of 5 stars
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Very happy with Dr Rafique’s work.
Excellent dentist.

— Anonymous

Verified review (2119513) Review left 1 year ago
This review was collected via email feedback service.

Reply from Sunningdale Dental Practice

Thank you for your kind feedback! We're so pleased to hear that you’re happy with Dr. Rafique’s work. We truly appreciate your trust in us and look forward to continuing to provide you with excellent care.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Just brilliant and professional

— wayne grey

T227437 Review left 1 year ago
This review complies with Google's policies.

Reply from Sunningdale Dental Practice

Thank you so much for your kind words! We're thrilled to hear that you had a brilliant and professional experience. We truly appreciate your feedback and look forward to seeing you again!

My experience

4 out of 5 stars
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Prompt.

— Anonymous

Verified review (2115592) Review left 1 year ago
This review was collected via email feedback service.

Reply from Sunningdale Dental Practice

Thank you for your feedback! We're glad to hear that your experience was prompt. We strive to provide efficient care and appreciate you sharing your thoughts. Looking forward to your next visit!
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Lovely as ever, informative

5 out of 5 stars
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Fairly on time.
Dr Khan, lovely as ever, informative on the treatment, very thorough.

— Janet A

Verified review (2115171) Review left 1 year ago
This review was collected via email feedback service.

Reply from Sunningdale Dental Practice

Thank you for your lovely feedback! We're delighted to hear that Dr. Khan provided you with thorough and informative care. It's great to know that your visit was pleasant and timely. We appreciate your kind words and look forward to welcoming you back for your next appointment!
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Jasleen is excellent. So friendly and calming to someone with dental anxiety! The whole place is clean and the staff at the front desk are efficient.

— Katie Dawson

T226560 Review left 1 year ago
This review complies with Google's policies.

Reply from Sunningdale Dental Practice

Thank you so much for your kind feedback! We're thrilled to hear that Jasleen was able to make you feel calm and comfortable, especially with dental anxiety. Creating a relaxing environment is important to us, and we're glad you also noticed the cleanliness of our practice and the efficiency of our front desk team. We truly appreciate your support and look forward to seeing you again soon!

Review from Google

5 out of 5 stars
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Dr Gupta was very professional, friendly and efficient. An excellent and thorough first appointment. Thank you.

— Caroline Rathmell

T225743 Review left 1 year ago
This review complies with Google's policies.

Reply from Sunningdale Dental Practice

Thank you for your positive feedback! We're delighted to hear that Dr. Gupta provided you with a professional and friendly experience. It’s great to know that your first appointment was thorough and efficient. We truly appreciate you sharing your experience and look forward to continuing to care for you in the future!

Review from Google

4 out of 5 stars
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Overall one of the best dentist I've experienced. the DR dentist are so friendly and informative. The building/ environment is quality
only small thing i could say is the staff at reception when i first came in could be more welcoming but my second encounter on the same day, it was a different staff she was friendly/ helpful

— Aeoni Stewart

T224627 Review left 1 year ago
This review complies with Google's policies.

Reply from Sunningdale Dental Practice

Thank you for your wonderful feedback! We're so happy to hear that you had a positive experience with our dentists and that you found them to be friendly and informative. We're also glad you enjoyed the quality of our environment. Your comments mean a lot to us, and we look forward to continuing to provide you with excellent care in the future!

Emergency appointment

5 out of 5 stars
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I needed an emergency appointment which was arranged for the same day - excellent. The dentist quickly identified the problem and a satisfactory plan agreed to the next step. Everything was handled professionally and efficiently which gave me peace of mind.

— Anonymous

Verified review (2109322) Review left 1 year ago
This review was collected via email feedback service.

Reply from Sunningdale Dental Practice

Thank you for your wonderful feedback! We're so pleased we could fit you in for an emergency appointment and address your concerns promptly. It's great to know that our team was able to efficiently identify the problem and create a plan that worked for you. We strive to offer professional and reassuring care, and we're glad it brought you peace of mind. We truly appreciate your kind words and look forward to seeing you again!
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Tooth extraction carried out successfully and with a high level of care.
The surgeon and nurse sustained zero pain during the procedure, a full real-time explanation of the process and an exeptional level of awareness of care in all aspects.
Would recommend without hesitation.

— E T

T224128 Review left 1 year ago
This review complies with Google's policies.

Reply from Sunningdale Dental Practice

Thank you so much for your kind words! We're thrilled to hear that your tooth extraction went smoothly and that you felt well taken care of throughout the process. Our team is committed to providing the highest level of care and it's great to know that we were able to make your experience as comfortable as possible. We truly appreciate your recommendation and are here for any future dental needs. Thank you again for sharing your experience!

Friendly and helpful throughout

5 out of 5 stars
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Found all staff very friendly and helpful throughout my visit. Came over as a relaxed atmosphere.

— Robert F

Verified review (2108439) Review left 1 year ago
This review was collected via email feedback service.

Reply from Sunningdale Dental Practice

Thank you for your lovely feedback! We’re thrilled to hear that you found our team friendly and helpful during your visit! We look forward to seeing you again and continuing to provide you with the best care possible!
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Understands my fear

5 out of 5 stars
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Great service and very compassionate lady dentist who understands my fear of dental work.

— Susan S

Verified review (2108071) Review left 1 year ago
This review was collected via email feedback service.

Reply from Sunningdale Dental Practice

Thank you for sharing your experience! We’re so pleased to hear that our dentist was able to provide compassionate care and help ease your fears of dental work!
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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I went for a check up and was impressed with the time taken to talk through the status of my teeth and the different things that would improve the health of my teeth.

— Carolyn Jenkinson

T223706 Review left 1 year ago
This review complies with Google's policies.

Reply from Sunningdale Dental Practice

Thank you so much for your kind feedback! We’re delighted to hear that you felt supported and well-informed during your visit!

My experience

3 out of 5 stars
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Heavy handed hygienist

— Anonymous

Verified review (2107675) Review left 1 year ago
This review was collected via email feedback service.

Reply from Sunningdale Dental Practice

Thank you for sharing your feedback. We’re very sorry to hear about your experience and that you felt discomfort following your appointment. Your comfort and confidence during treatment are very important to us, and we take your concerns seriously.
While we’re unable to discuss individual cases due to GDPR regulations, we encourage you to contact us directly so we can address your concerns in more detail. We’d appreciate the opportunity to discuss your experience and ensure you feel confident in the care we provide.
Thank you for bringing this to our attention.
Overall, how was your experience of our service? Neither good nor poor
How satisfied are you that you are treated with dignity and respect by staff? 3 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 1 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient

My experience

4 out of 5 stars
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Although the technicians were both very friendly and welcoming I felt the appointment itself was very short and not as thorough as my previous dentist who I shall be returning to. Certainly didn’t feel I got my “money's worth”. A
little clean and polish would have been nice like my other dentist, it’s nice to feel I’ve been to the dentist, sounds odd but that’s what I’m used to. I came to Sunningdale purely as a trial for logistics but feel the extra travel is worth going back to my dentist. Thanking you kindly.

— Jody D

Verified review (2106932) Review left 1 year ago
This review was collected via email feedback service.

Reply from Sunningdale Dental Practice

Thank you for your feedback. We’re glad you found our technicians friendly and welcoming, but we’re sorry to hear that your visit didn’t fully meet your expectations. Due to GDPR regulations, we are unable to discuss individual cases or details of appointments in a public forum. However regarding scale and polish treatments, these are covered under the NHS only when they are deemed clinically necessary as part of maintaining good oral health. Cosmetic or routine polishing that is not medically required falls outside of NHS coverage. We’d love the opportunity to welcome you back and provide the care and service you deserve. Please don’t hesitate to reach out—we’re here to help!
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient

Very pleased with all my dental work

5 out of 5 stars
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I am very pleased with all my dental work carried out by staff in this practice.

— Anonymous

Verified review (2104305) Review left 1 year ago
This review was collected via email feedback service.

Reply from Sunningdale Dental Practice

Thank you for your wonderful feedback! We're so glad to hear you're happy with the dental care you've received. Our team works hard to ensure the best experience for our patients, and it's great to know we've achieved that for you. We truly appreciate your trust in us and look forward to continuing to support your dental health!
Overall, how was your experience of Sunningdale Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent

5 out of 5 stars
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This Dental Practice is excellent. All the staff are extremely polite and efficient.

— Anonymous

Verified review (2103989) Review left 1 year ago
This review was collected via email feedback service.

Reply from Sunningdale Dental Practice

Thank you so much for your kind words! We’re thrilled to hear that you had such a positive experience with our team. We take pride in providing excellent service, and it’s wonderful to know that our staff made a great impression. We truly appreciate your feedback and look forward to seeing you again!
Overall, how was your experience of Sunningdale Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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As usual a relaxing appointment.

— David Edwards

T221349 Review left 1 year ago
This review complies with Google's policies.

Reply from Sunningdale Dental Practice

Thank you for your kind feedback! We're so glad to hear that you had a relaxing appointment. We always aim to make our patients feel as comfortable as possible, and it's great to know that we achieved that. We look forward to welcoming you back at your next visit

Caring dentistry

5 out of 5 stars
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Professional and caring dentistry by Chantal.

— Ian D

Verified review (2103382) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Excellent job I would certainly recommend this dentist .

— Lorne Eveleigh

T220774 Review left 1 year ago
This review complies with Google's policies.

Reply from Sunningdale Dental Practice


Thank you so much for your kind words! We're thrilled to hear you had a great experience and appreciate your recommendation. If you ever need anything in the future, don't hesitate to reach out!

Amazing

5 out of 5 stars
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Rafael Rafique and his assistance were amazing, explained every process as the procedure was ongoing. Settled my nerves and left happy!

— Anonymous

Verified review (2101915) Review left 1 year ago
This review was collected via email feedback service.

Reply from Sunningdale Dental Practice

Thank you so much for your kind words! We're thrilled to hear that Rafael and the team were able to make your experience smooth and comfortable. We're so glad to know you left feeling happy and satisfied. We truly appreciate your feedback!
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient