Working Feedback

Park Lane Dental Surgery

98 Park Lane, Croydon, Surrey, CR0 1JB

Excellent rating from 70 reviews

5 out of 5 stars

+ 91 reviews from Google 161 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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Clean, efficient and gentle and kind. Appointment was on time and the advice was straight forward for my needs buy given impartially. I would recommend.

— J Thomas

T419674 Review left 2 days ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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I have been attending this dental practice for over 18 years and the service and the care I receive is always outstanding… Thank you very much Rakesh Patel

— Shilpa Patel

T419675 Review left 2 days ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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We have been patients at this dental practice for decades and honestly wouldn’t go anywhere else. Our whole family uses the practice, and even though we travel around 40 minutes to get there, it’s completely worth it because the care is exceptional.

Paulomi is an amazing dentist — she is always so patient, kind, and thorough. She explains everything really clearly, which makes you feel reassured and informed, and she is especially fantastic with the children. She has such a calm and gentle manner that puts everyone at ease.

Dan, her dental assistant, is equally wonderful. She is so friendly, welcoming, and always makes you feel comfortable from the moment you walk in.

The whole experience is consistently professional, caring, and personal. We wouldn’t trust anyone else with our dental care and highly recommend the practice to anyone looking for a dentist they can genuinely rely on.

— Noleen Parrish

T419306 Review left 3 days ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Great service, as always. Everything, including cost, is always explained in advance. Mrs Paulomi Patel is an excellent dentist.

— Louise Abrahams

T419066 Review left 4 days ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Visited dentist today, very nice dentist,she makes you feel at ease and always explain what she's doing. She's very gentle and patience.

— RHONA ROBINSON

T418889 Review left 4 days ago
This review complies with Google's policies.

Excellent dental care

5 out of 5 stars
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I have been a patient of Raquesh for years and he always provides excellent dental care. I feel safe and well cared for with the practice. The nurses and reception team are also very helpful and caring

— Tracy S

Verified review (2432938) Review left 4 days ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Treatment options discussed

5 out of 5 stars
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Very lucky to get same day appointment after my filing fell out. Slight delay in being seen. Treatment options discussed and temporary filling given.

— Anonymous

Verified review (2431952) Review left 1 week ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Great experience the best in a long time, so informative, gentle and helpful. Highly recommended

— Laura DAVIS

T416907 Review left 1 week ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Mark Ryan

T416148 Review left 1 week ago
This review complies with Google's policies.

Reply from Park Lane Dental Surgery

Dear Patient,
Thank you for your amazing 5-star rating! We’re so pleased to know you’re happy with our service, and your feedback means the world to our team.
Warmest regards,
The Dental Team

Review from Google

5 out of 5 stars
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The dentist I see is brilliant. Always keeps me informed as to what she's doing before and during treatments. She is also very understanding of my sensory needs due to being neuro divergent and builds in processes to keep me calm. The best dentist I've been too in all my 34 years.

— Theresa Utting

T415788 Review left 1 week ago
This review complies with Google's policies.

A patient for 25 years

5 out of 5 stars
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I have been a patient for 25 years without any complaint in all the treatment I have received

— Peter B

Verified review (2428993) Review left 1 week ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? -

Fantastic service

5 out of 5 stars
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Fantastic service from beginning to end. Thank you so much.

— Martin C

Verified review (2428964) Review left 1 week ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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I have been at this dentist for about 10 years. I live in north London but I come to this dentist in south London as I can go before or at the end of work so I don't take too much time off. My first dentist was fantastic. Excellent 'bedside' manner. The other dentists have been good also. The only thing I don't like is staff just push the door and come in whilst you're in the chair- looking for things or to ask a question. I guess they do this at most dentists though.

— Grace Walker

T413168 Review left 2 weeks ago
This review complies with Google's policies.

My experience

5 out of 5 stars
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Nikesh is a wonderful dentist and will be very much missed when he leaves the practice in July.

— Anonymous

Verified review (2427658) Review left 2 weeks ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Explained options of treatments and costs

5 out of 5 stars
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Friendly and professional staff on reception. Appointment was on time. Dentist also friendly and professional, explained options of treatments and costs clearly. Have been a patient for 20+years and my experience has always been positive.

— Anonymous

Verified review (2427251) Review left 2 weeks ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

I was treated with kindness

5 out of 5 stars
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I was very happy with my appointment today. I was treated with kindness and everything was explained to me very clearly. I have complete confidence in my Dentist.

— Janet C

Verified review (2426285) Review left 2 weeks ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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Very caring and kind towards nervous patients. Dentists and staff very professional.

— Ann Stevens

T411203 Review left 2 weeks ago
This review complies with Google's policies.

Reply from Park Lane Dental Surgery

Dear Patient,
We are really pleased to hear you are happy with the treatment you received from our team during your recent visit to the practice. Thank you for leaving us your feedback and for choosing us as your dental care provider.
Many thanks, The Dental Team.

Helpful and very friendly

5 out of 5 stars
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The dental staff are always helpful and very friendly when you come in and manage to put you at ease

— John W

Verified review (2424637) Review left 2 weeks ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My experience

5 out of 5 stars
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Good service.

— Anonymous

Verified review (2423374) Review left 2 weeks ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Honest assessment

5 out of 5 stars
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Happy with service. Appreciate honest assessment.

— Anonymous

Verified review (2423371) Review left 2 weeks ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient