Excellent customer service and exceptional dental service.
— Anonymous
Verified review (2391092)
Review left 2 months ago
This review was collected via SMS feedback service.
Reply from Park Lane Dental Surgery
Dear Patient,
Thank you for taking the time to rate our service. We’re pleased you had a positive experience and look forward to seeing you again.
Kindest regards,
The Dental Team
Overall, how was your experience of our service?
Very good
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Patient
Was this treatment paid for privately, or on the NHS?
NHS
My experience
Had some fillings well done by Amarachi Akande.
However her assistant on the suction device was looking around the room & wasn't paying attention as to where she was placing the suction tube, with it sucking on my cheek or tongue!
— Anonymous
Verified review (2390724)
Review left 2 months ago
This review was collected via SMS feedback service.
Reply from Park Lane Dental Surgery
Dear Patient,
Thank you for rating our service. We continuously strive to provide good quality patient care and service, and we are sorry to hear you were unhappy following your recent appointment. Your comments will be shared with the team for improvement and learning. If we can be of any assistance, please do not hesitate to contact the practice directly, we’re here to help.
Kind regards,
The Dental Team
Overall, how was your experience of our service?
Neither good nor poor
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Patient
Review from Google
Fantastic service
— eman Asiedu
T386270
Review left 2 months ago
This review complies with Google's policies.
Reply from Park Lane Dental Surgery
Dear Patient,
Thank you for your 5-star rating! We’re delighted you had a positive experience and look forward to seeing you again.
Kindest regards,
The Dental Team
Review from Google
I’ve been coming to this practice for a few years and have always had a very positive experience. All of the staff are friendly, welcoming and professional, and both the dentists and hygienists are excellent.
Last year my dentist, Paulomi, recognised an oral health issue and referred me to the Oral Medicine department at Guy’s Hospital, which was a huge relief as it meant the problem was picked up quickly and properly investigated.
I’ve always felt very well looked after here and would definitely recommend this practice.
— CF CF
T386007
Review left 2 months ago
This review complies with Google's policies.
Reply from Park Lane Dental Surgery
Dear Patient,
Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider.
Kind regards,
The Dental Team
Review from Google
Would recommend this dental practice to everyone, they do quality work and take care of their hygiene as well. 10/10
— Zafar Shaikh
T386008
Review left 2 months ago
This review complies with Google's policies.
Reply from Park Lane Dental Surgery
Dear Patient,
Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider.
Kind regards,
The Dental Team
Review from Google
Excellent dental service and follow up. Professional and friendly dental team. Highly recommended.
— Marcus Cato
T386009
Review left 2 months ago
This review complies with Google's policies.
Reply from Park Lane Dental Surgery
Dear Patient,
Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider.
Kind regards,
The Dental Team
Review from Google
Brilliant as always. Seen on time and very attentive. Highly recommended.
— D E
T385536
Review left 2 months ago
This review complies with Google's policies.
Reply from Park Lane Dental Surgery
Dear Patient,
Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider.
Kind regards,
The Dental Team
Root canal
Root canal was done efficiently and peacefully. Dentist (AA) kept me well informed and was sympathetic. Pain relief worked well and I felt very little.
— Anonymous
Verified review (2388437)
Review left 2 months ago
This review was collected via SMS feedback service.
Reply from Park Lane Dental Surgery
Dear Patient,
Thank you for taking the time to rate our service. We’re pleased you had a positive experience and look forward to seeing you again.
Kindest regards,
The Dental Team
Overall, how was your experience of our service?
Very good
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Patient
Check up
Just a check up but as usual friendly and professional!
— Robert C
Verified review (2388076)
Review left 2 months ago
This review was collected via SMS feedback service.
Reply from Park Lane Dental Surgery
Dear Patient,
Thank you for taking the time to rate our service. We’re pleased you had a positive experience and look forward to seeing you again.
Kindest regards,
The Dental Team
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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Patient
Was this treatment paid for privately, or on the NHS?
NHS
My experience
Check up
— Desmond M
Verified review (2387833)
Review left 2 months ago
This review was collected via SMS feedback service.
Reply from Park Lane Dental Surgery
Dear Patient,
Thank you for taking the time to rate our service. We’re pleased you had a positive experience and look forward to seeing you again.
Kindest regards,
The Dental Team
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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Patient
Excellent
Excellent, friendly and professional service
— Ian B
Verified review (2387240)
Review left 2 months ago
This review was collected via SMS feedback service.
Reply from Park Lane Dental Surgery
Dear Patient,
Thank you for taking the time to rate our service. We’re pleased you had a positive experience and look forward to seeing you again.
Kindest regards,
The Dental Team
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Was this treatment paid for privately, or on the NHS?
NHS
Review from Google
Bright, clean, well maintained practice - Reception staff are friendly and make you feel welcome. I’m an extremely nervous patient after some bad past experiences but my dentist Rakesh Patel has eased all my fears over the past couple of years and built up trust by providing a professional service. I appreciate his great experience and expertise, kindness, patience and honesty! A lovely experience here 10/10!
— Viv P
T384956
Review left 2 months ago
This review complies with Google's policies.
Reply from Park Lane Dental Surgery
Dear Patient,
Thank you for your 5-star rating! We’re delighted you had a positive experience and look forward to seeing you again.
Kindest regards,
The Dental Team
Review from Google
As usual the service was excellent. Seen on time; clean and bright premises; all staff excellent; excellent dental check; have been going to Park Lane Dental Services for about 30 years.
— Janet Shieff
T384957
Review left 2 months ago
This review complies with Google's policies.
Reply from Park Lane Dental Surgery
Dear Patient,
Thank you for your 5-star rating! We’re delighted you had a positive experience and look forward to seeing you again.
Kindest regards,
The Dental Team
Review from Google
Professional,friendly would recommend
— Ewa Dave
T384671
Review left 2 months ago
This review complies with Google's policies.
Reply from Park Lane Dental Surgery
Dear Patient,
Thank you for your 5-star rating! We’re delighted you had a positive experience and look forward to seeing you again.
Kindest regards,
The Dental Team
Care to detail
The treatment was done with care to detail as I have a gagging reflex, which can be tricky but was managed efficiently.
— Carolyn R
Verified review (2386752)
Review left 2 months ago
This review was collected via SMS feedback service.
Reply from Park Lane Dental Surgery
Dear Patient,
Thank you for taking the time to rate our service. We’re pleased you had a positive experience and look forward to seeing you again.
Kindest regards,
The Dental Team
Overall, how was your experience of our service?
Very good
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Patient
Was this treatment paid for privately, or on the NHS?
NHS
My experience
Only needed cleaning - no treatment needed.
— Victor Y
Verified review (2385592)
Review left 2 months ago
This review was collected via SMS feedback service.
Reply from Park Lane Dental Surgery
Dear Patient,
Thank you for taking the time to rate our service. We’re pleased you had a positive experience and look forward to seeing you again.
Kindest regards,
The Dental Team
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Was this treatment paid for privately, or on the NHS?
NHS
All went very well
All went very well - I was even seen a little before the appointment time.
While a lift up to the first floor would be nice, I'll stick with the good dental work.
— Roy W
Verified review (2385210)
Review left 2 months ago
This review was collected via SMS feedback service.
Reply from Park Lane Dental Surgery
Dear Patient,
Thank you for taking the time to rate our service. We’re pleased you had a positive experience and look forward to seeing you again.
Kindest regards,
The Dental Team
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Review from Google
Ive been using the same dental surgery for over 40 years..and they are absolutely fantastic..would recommend this surgery to anyone
— Amber Keal
T383759
Review left 2 months ago
This review complies with Google's policies.
Reply from Park Lane Dental Surgery
Dear Patient,
Thank you for taking the time to share your kind feedback. We’re delighted to hear you had a positive experience with our dental team.
Your comments mean a great deal to us, and we look forward to welcoming you again soon.
Kind regards,
The Dental Team
All staff are really lovely
Great communication with appointment. All staff are really lovely, friendly and helpful. Would recommend
— Michelle B
Verified review (2385000)
Review left 2 months ago
This review was collected via SMS feedback service.
Reply from Park Lane Dental Surgery
Dear Patient,
Thank you for taking the time to rate our service. We’re pleased you had a positive experience and look forward to seeing you again.
Kindest regards,
The Dental Team
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Communication is excellent
Friendly and professional team, face to face or via the phone. Communication is excellent and very clear. Easy to find, clean facilities. Lovely experience. Thank you Dr Amarachi and her team.
— Anonymous
Verified review (2383791)
Review left 2 months ago
This review was collected via SMS feedback service.
Reply from Park Lane Dental Surgery
Dear Patient,
Thank you for taking the time to rate our service. We’re pleased you had a positive experience and look forward to seeing you again.
Kindest regards,
The Dental Team
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
