Working Feedback

Park Lane Dental Surgery

98 Park Lane, Croydon, Surrey, CR0 1JB

Excellent rating from 70 reviews

5 out of 5 stars

+ 91 reviews from Google 161 total reviews

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Latest Reviews by Working Feedback

Punctual & efficient

5 out of 5 stars
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My appointment was punctual & efficient. Very satisfied with the service.

— Horace R

Verified review (2382928) Review left 2 months ago
This review was collected via SMS feedback service.

Reply from Park Lane Dental Surgery

Dear Patient,
Thank you for taking the time to rate our service. We’re pleased you had a positive experience and look forward to seeing you again.
Kindest regards,
The Dental Team
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Check up

5 out of 5 stars
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Regular 6 month check up, reminder sent out, 2nd reminder too. No excuses for me to miss appointments here!

— Jorn C

Verified review (2382508) Review left 2 months ago
This review was collected via SMS feedback service.

Reply from Park Lane Dental Surgery

Dear Patient,
Thank you for taking the time to rate our service. We’re pleased you had a positive experience and look forward to seeing you again.
Kindest regards,
The Dental Team
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

A routine checkup.

5 out of 5 stars
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Myself and the 3 children came this morning for a routine checkup. We were seen promptly on time. The staff were friendly and there were no issues.
We were out of there swiftly.

— Anonymous

Verified review (2382481) Review left 2 months ago
This review was collected via SMS feedback service.

Reply from Park Lane Dental Surgery

Dear Patient,
Thank you for taking the time to rate our service. We’re pleased you had a positive experience and look forward to seeing you again.
Kindest regards,
The Dental Team
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Excellent treatment

5 out of 5 stars
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I was very happy with my appointment at Park Lane I received excellent treatment and would absolutely recommend Park Lane Dental Surgery.

— Janet C

Verified review (2382019) Review left 2 months ago
This review was collected via SMS feedback service.

Reply from Park Lane Dental Surgery

Dear Patient,
Thank you for taking the time to rate our service. We’re pleased you had a positive experience and look forward to seeing you again.
Kindest regards,
The Dental Team
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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Staff are friendly, not a long wait time

— jay

T381264 Review left 3 months ago
This review complies with Google's policies.

Reply from Park Lane Dental Surgery

Dear Patient,
Thank you for taking the time to rate our service. We’re delighted you had a positive experience and look forward to seeing you again.
Kindest regards,
The Dental Team

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— adrian allen

T381265 Review left 3 months ago
This review complies with Google's policies.

Reply from Park Lane Dental Surgery

Dear Patient,
Thank you for taking the time to rate our service. We’re delighted you had a positive experience and look forward to seeing you again.
Kindest regards,
The Dental Team

Park Lane Dental Surgery

5 out of 5 stars
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Unfortunately the crown on my tooth came out
I phoned the surgery and asked them for an urgent appointment and was told they were fully booked
They told me that they would call me if there was a cancellation. True to their word they called me later the same evening and took me in the next morning and fitted the crown and Rakesh did a full check at the same time to my full satisfaction.

— Anonymous

Verified review (2381166) Review left 3 months ago
This review was collected via SMS feedback service.

Reply from Park Lane Dental Surgery

Dear Patient,
Thank you for taking the time to rate our service. We’re pleased you had a positive experience and look forward to seeing you again.
Kindest regards,
The Dental Team
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

A wonderful experience

5 out of 5 stars
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I just had my appointment at Park Lane Dental and it was a wonderful experience! My dentist was thorough and took the time to explain each step of the process, which I really appreciated.

— Hannah M

Verified review (2381150) Review left 3 months ago
This review was collected via SMS feedback service.

Reply from Park Lane Dental Surgery

Dear Patient,
Thank you for taking the time to rate our service. We’re pleased you had a positive experience and look forward to seeing you again.
Kindest regards,
The Dental Team
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Professional, kind

5 out of 5 stars
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Everything at this practice is done with professionalism and kindness

— Anonymous

Verified review (2380493) Review left 3 months ago
This review was collected via SMS feedback service.

Reply from Park Lane Dental Surgery

Dear Patient,
Thank you for taking the time to rate our service. We’re pleased you had a positive experience and look forward to seeing you again.
Kindest regards,
The Dental Team
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

4 out of 5 stars
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First visit to Park Lane Dental Surgery. The service was quick, polite and efficient. Happy with the recommendations and service provided.

— Sally L

T380582 Review left 3 months ago
This review complies with Google's policies.

Reply from Park Lane Dental Surgery

Dear Patient,
Thank you for taking the time to share your kind feedback. We’re delighted to hear you had a positive experience with our dental team.
Your comments mean a great deal to us, and we look forward to welcoming you again soon.
Kind regards,
The Dental Team

Very good

5 out of 5 stars
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Very good, thanks

— Anonymous

Verified review (2380421) Review left 3 months ago
This review was collected via SMS feedback service.

Reply from Park Lane Dental Surgery

Dear Patient,
Thank you for taking the time to rate our service. We’re pleased you had a positive experience and look forward to seeing you again.
Kindest regards,
The Dental Team
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Very professional no problem
Good service nice people.

— Terry

T380288 Review left 3 months ago
This review complies with Google's policies.

Reply from Park Lane Dental Surgery

Dear Patient,
Thank you for your 5-star rating! We’re delighted you had a positive experience and look forward to seeing you again.
Kindest regards,
The Dental Team

Amazing

5 out of 5 stars
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Park Lane is amazing. My dental doctor is amazing, never felt any pain, she is very efficient. I will actually wait on her for an appointment. Also, they don't didn't take long to give you an appointment. They understand when there's an emergency, they're always there and ready

— Carolyn M

Verified review (2379816) Review left 3 months ago
This review was collected via SMS feedback service.

Reply from Park Lane Dental Surgery

Dear Patient,
Thank you for taking the time to rate our service. We’re pleased you had a positive experience and look forward to seeing you again.
Kindest regards,
The Dental Team
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? N/A

Expertise, advice and care

5 out of 5 stars
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Expertise, advice and care by dentist and all staff.

— Michael G

Verified review (2379645) Review left 3 months ago
This review was collected via SMS feedback service.

Reply from Park Lane Dental Surgery

Dear Patient,
Thank you for taking the time to rate our service. We’re pleased you had a positive experience and look forward to seeing you again.
Kindest regards,
The Dental Team
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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I have the best experience with Dr Rakesh at park lane dental practice in Croydon earlier today.
Very professional pain free treatment, and a very welcome clean environment.
The staffs were very friendly and professional.

— Alex Collins

T379674 Review left 3 months ago
This review complies with Google's policies.

Reply from Park Lane Dental Surgery

Dear Patient,
Thank you for your 5-star rating! We’re delighted you had a positive experience and look forward to seeing you again.
Kindest regards,
The Dental Team

Treated efficiently

5 out of 5 stars
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Seen on time and treated efficiently and professionally.

— George K

Verified review (2378555) Review left 3 months ago
This review was collected via SMS feedback service.

Reply from Park Lane Dental Surgery

Dear Patient,
Thank you for taking the time to rate our service. We’re pleased you had a positive experience and look forward to seeing you again.
Kindest regards,
The Dental Team
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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I had a toothache Sunday. Called Croydon Dental care on Monday appointment book for for Tuesday 11. Assessment completed and treatments applied by 11:30. No simple treatment either. A tooth extraction and a filling. Dr Amarache Akande did a Great Job.

— Aunty Weena

T379474 Review left 3 months ago
This review complies with Google's policies.

Reply from Park Lane Dental Surgery

Dear Patient,
Thank you for taking the time to share your kind feedback. We’re delighted to hear you had a positive experience with our dental team.
Your comments mean a great deal to us, and we look forward to welcoming you again soon.
Kind regards,
The Dental Team

Review from Google

5 out of 5 stars
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This dentist always shows compassion, before this lady I hated doing my hygiene appointment , now I look forward to it.

— Janice

T379475 Review left 3 months ago
This review complies with Google's policies.

Reply from Park Lane Dental Surgery

Dear Patient,
Thank you for your 5-star rating! We’re delighted you had a positive experience and look forward to seeing you again.
Kindest regards,
The Dental Team

Friendly dental experts

5 out of 5 stars
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Always a pleasure attending Park Lane Dental, great staff and informative and friendly dental experts. The establishment is well maintained and clean and treatment is top tier. Highly recommended.

— Anonymous

Verified review (2377672) Review left 3 months ago
This review was collected via SMS feedback service.

Reply from Park Lane Dental Surgery

Dear Patient,
Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider.
Many thanks, The Dental Team
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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What a great practice! Clean, tidy and a nice relaxing atmosphere. Staff are always friendly and happy to help with any questions I have and always greet you with a smile.

— Martyn Bristow

T378187 Review left 3 months ago
This review complies with Google's policies.

Reply from Park Lane Dental Surgery

Dear Patient,
Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider.
Many thanks, The Dental Team