I’ve had some work on my teeth done with Katie and can honestly say that she is the best dentist I have ever had. She’s so kind and makes me feel at complete ease. I never feel anxious about coming, knowing that she’s treating me as I have complete trust in her ability.
— Ben C
Verified review (2359226)
Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
Very kind Dentist
Very relaxing check up with a very kind Dentist who explained what I needed clearly
— Susan F
Verified review (2358602)
Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
Sync Dental Guildford
As always a pleasure to see Ian and be treated by him!
— Diana C
Verified review (2357530)
Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Prompt response
An emergency appointment to deal with broken tooth. Prompt response from reception. Simon Birch did an excellent job, explaining the options and providing a pragmatic solution and a rapid fix.
— Anonymous
Verified review (2356951)
Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Excellent
Excellent. I have known Simon for a long time. He is a joy to go to!
— Brian S
Verified review (2356937)
Review left 4 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Review from Google
I had a really positive experience at Sync Dental Guildford today. Lauren the receptionist is a credit to the team and helped me organise the visit which I booked in at the start of December. Hassan the dentist was kind, professional, and took the time to explain everything clearly, which immediately put me at ease. Stephanie was fantastic — friendly, reassuring, and very supportive throughout the appointment.
As someone who was a bit anxious, I really appreciated how respectful and understanding they both were. I felt listened to and well cared for from start to finish.
Thank you, Hassan and Stephanie — I’m very grateful for the care and kindness shown today.
— JJ
T365704
Review left 4 months ago
This review complies with Google's policies.
Reply from Sync Dental Guildford
We’re thrilled to hear this, JJ! Knowing that Hassan, Stephanie, and Lauren helped you feel comfortable and supported throughout your appointment means so much to us. Thank you for your kind words!
Highly recommend
I booked an emergency appointment due to having pain from an infected tooth. Despite it being a 30 minute emergency appointment, I received nearly an hour of treatment from Dr Katherine to make sure my issue was dealt with thoroughly. I can highly recommend this dental practice.
— Andrew W
Verified review (2355338)
Review left 4 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Was this treatment paid for privately, or on the NHS?
NHS
Very confident and reassuring
I am so happy with my dentist. Nadine is very confident and reassuring. She knows exactly what she is talking about and she was very informative. I am looking forward to have more work done by Nadine on me.
— Fadi R
Verified review (2355269)
Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
An excellent job
The hygienist sought to avoid especially tender areas of my gums (no mean feat) and did an excellent job overall.
— Richard G
Verified review (2354562)
Review left 4 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Review from Google
Best experience of a visit to the dentist for many years. Katie was friendly, thorough and informative. Couldn’t have asked for more. Thank you.
— Phil A
T364546
Review left 4 months ago
This review complies with Google's policies.
Reply from Sync Dental Guildford
Hi Phil,
Thank you so much for your kind feedback. We’re delighted to hear you had such a positive visit. Providing clear, thoughtful care and making patients feel comfortable is always our priority. We’ll be sure to pass your lovely comments on to Katie and the team. We truly appreciate your support and look forward to seeing you again.
Review from Google
Excellent. Very friendly staff. Really helpful advice. Very thorough and well explained. Lovely surroundings. (I am an NHS patient).
— Sue A
T364426
Review left 4 months ago
This review complies with Google's policies.
Reply from Sync Dental Guildford
Dear Sue,
Thank you for taking the time to share your experience. It’s always encouraging to hear when patients feel well looked after and confident in the care they receive. We’re grateful you chose us and appreciate your kind support.
Review from Google
Very relaxing time. Dental hygienist was very good.
— Patricia Brown
T361676
Review left 5 months ago
This review complies with Google's policies.
Reply from Sync Dental Guildford
Thank you, Patricia, for taking the time to leave a five-star review. We’re really pleased you had such a comfortable visit and felt well cared for. We look forward to welcoming you back again soon.
Review from Google
This person left a star rating but no comment.
— Ian Blease
T361677
Review left 5 months ago
This review complies with Google's policies.
Reply from Sync Dental Guildford
Hi Ian,
We truly appreciate the review. Thank you for choosing us and for recommending our practice—it means a lot to the whole team.
Wishing you continued health and happiness!
Review from Google
This person left a star rating but no comment.
— chymron
T361680
Review left 5 months ago
This review complies with Google's policies.
Reply from Sync Dental Guildford
Hi Chymron,
We truly appreciate the review. Thank you for choosing us and for recommending our practice—it means a lot to the whole team.
Wishing you continued health and happiness!
Review from Google
This person left a star rating but no comment.
— Scott punter
T361682
Review left 5 months ago
This review complies with Google's policies.
Reply from Sync Dental Guildford
Hi Scott,
We truly appreciate the review. Thank you for choosing us and for recommending our practice—it means a lot to the whole team.
Wishing you continued health and happiness!
Review from Google
Telephone system is rubbish. Dental treatment is very good
— Doug Mitchell
T361683
Review left 6 months ago
This review complies with Google's policies.
Reply from Sync Dental Guildford
Hi Doug,
We truly appreciate the review. We take all concerns seriously and are committed to improving wherever possible.
If you're open to it, we’d appreciate the opportunity to speak with you directly to better understand what happened and how we can make things right. Please feel free to contact us at [email protected]
Wishing you continued health and happiness!
Warm regards,
Sync Dental Guildford
Review from Google
This person left a star rating but no comment.
— Alec Sanderson
T361685
Review left 6 months ago
This review complies with Google's policies.
Reply from Sync Dental Guildford
Hi Alec,
We truly appreciate the review. Thank you for choosing us and for recommending our practice—it means a lot to the whole team.
Wishing you continued health and happiness!
Review from Google
Great service as always.
— Matt
T361686
Review left 6 months ago
This review complies with Google's policies.
Reply from Sync Dental Guildford
Hi Matt,
We truly appreciate the 5-star review. It’s always rewarding to hear that our efforts make a difference. Thank you for choosing us and for recommending our practice—it means a lot to the whole team.
Wishing you continued health and happiness!
Review from Google
I would thoroughly recommend Sync dental practice. With a welcoming, pleasant reception team and my dentist Katie who always makes me feel comfortable and clearly explains the options for any treatment needed. She is a very competent practitioner who did an excellent job technically 10/10!
— Linda Heenan
T361689
Review left 6 months ago
This review complies with Google's policies.
Reply from Sync Dental Guildford
Dear Linda,
Thank you so much for your kind words and for taking the time to share your experience. We're thrilled to hear that you were happy with your visit and the care you received.
Your feedback means a lot to our team, and we’re so pleased we could support you on your journey. If there's anything else we can do for you, please don’t hesitate to reach out.
Review from Google
Love the distraction of the ceiling TV of photos and I’ll miss Ian Maclean a lot!! Gentle dentist
— Glenda Page
T361691
Review left 6 months ago
This review complies with Google's policies.
Reply from Sync Dental Guildford
Dear Glenda,
Thank you for your wonderful review! We're so pleased to hear that you had a great experience with us. Our team works hard to ensure every patient feels comfortable and cared for, and it’s lovely to know that came through during your visit.
We look forward to seeing you again soon!
