Cwmtawe Dental Practice

Outstanding service

Outstanding service as usual.

— Anonymous

Verified review (1923806) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cwmtawe Dental Practice

This is amazing to hear, we appreciate you taking the time to reply

Overall, how was your experience of our service? Very good

Understanding, helpful

The understanding & helpfulness of the reception staff and dentist.

— Tricia C

Verified review (1922223) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cwmtawe Dental Practice

Thank you, this means so much to the staff

Overall, how was your experience of Cwmtawe Dental Practice? (tap on a rating)

Review from Google

Excellent service. Fast, efficient and friendly. The dentist Timothy Daly was super friendly, down to earth and knowledgeable and he helped me feel at ease. Would recommend this dentist 100% I had an emergency appointment which included an X-ray and exploration of what was causing me pain. I was given options of what to have done to alleviate the pains and decided on an extraction. It was really quick and I was given aftercare advice. Really nice place.

— Stacey F

T151193 Review left 2 years ago
This review complies with Google's policies.

Friendly

Friendly staff.

— Kelly D

Verified review (1919200) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cwmtawe Dental Practice

Thank you Kelly, i will let the staff know

Overall, how was your experience of our service? Very good

A friendly dentist

Such a friendly dentist and dental nurse. Always nervous about going to the dentist but they both were very welcoming and made me feel more relaxed.

— Anonymous

Verified review (1919064) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cwmtawe Dental Practice

Thank you for the feedback, we really appreciate the lovely comments

Overall, how was your experience of our service? Very good

My experience

I lost a crown from a previous root canal in 2010 but rather than a new crown, it was filled with cement. I would have preferred a new crown that I could use to chew. It wasn’t given an option, (it was completed before asking me!) only that it would be something to think about in the future. I would have preferred it to be rectified. The tooth feels rough and has no indents to chew. I still don’t feel confident to chew on my right side. I was told not to book a check up and to phone in April to book a new appointment. Appointments have a six month waiting list. I’m not happy with the current fix to my broken tooth which I cannot use to chew.

— Anonymous

Verified review (1918671) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cwmtawe Dental Practice

Thank you for the feedback, however please can you contact the Manager to discuss your concerns

Overall, how was your experience of our service? Poor

Cwmtawe Dental Practice

Very dissatisfied that I have to wait 10 weeks for my next appointment. I am a Denplan patient and it seems a very long time to wait between appointments.

— Jill M

Verified review (1918128) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cwmtawe Dental Practice

Thank you for your feedback and i am very sorry to hear that you have to wait a while for the appointment and empathise fully with your frustration . Unfortunately due to lack of Dentists coming through the system, we have been unable to fill the vacancy at the Practice for nearly 2 years and currently Tara is our only Clinician that works full-time with us.
I believe that you are in the cancellation book, for us to call if we have any appointments that become available, so we do hope to see you sooner

Overall, how was your experience of Cwmtawe Dental Practice? (tap on a rating)

Very efficient

Very efficient and listened to my queries.

— Steven T

Verified review (1917489) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Made me feel at ease

Patrick made me feel at ease, was very professional, thorough and explained everything.

— Alun M

Verified review (1917420) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Absolutely lovely

Patrick the dentist I saw was absolutely lovely, as I have a phobia, Patrick was amazing, he made me feel at ease. What a lovely and kind man.

— Anonymous

Verified review (1917365) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Really pleasant

Staff are really pleasant, my dentist is so good as is Geraint who always is willing to see me between my check-ups if I have any problems. Reception staff are great especially Ffion.

— Charlotte D

Verified review (1917094) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of Cwmtawe Dental Practice? (tap on a rating)

Friendly and helpful

Staff were friendly and helpful.

— Anonymous

Verified review (1916533) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Very friendly staff

Very friendly staff, explained my teeth condition very well and gave sufficing medication for it.

— Anonymous

Verified review (1915533) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

So kind

Tara was brilliant and I wish to thank her for everything, it is a pity Sara has gone back home, she was so kind.

— Christine J

Verified review (1915252) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Good

Helpful and friendly

Professionalism of the dentist and how helpful and friendly the receptionists were.

— Christopher M

Verified review (1915107) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of Cwmtawe Dental Practice? (tap on a rating)

Friendly

Friendly.

— Claire J

Verified review (1914641) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Very friendly and informative

Staff were friendly. Didn’t have to wait long. Dentist was very friendly and informative.

— Vivien P

Verified review (1910813) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Made me feel welcome

The dentist and dental nurse made me feel welcome and were extremely professional throughout.

— Karl N

Verified review (1909672) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cwmtawe Dental Practice

Thank you for your comments, it is so lovely to hear this

Overall, how was your experience of Cwmtawe Dental Practice? (tap on a rating)

Wonderful

Agnieszca is wonderful. This was my second appointment with her, and I can honestly say that she is wonderful. Usually I am very nervous, but she always is always so welcoming, and puts me at ease.

— Tracy F

Verified review (1909445) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cwmtawe Dental Practice

Thank you, i have passed your comments onto Agnes, it made her day

Overall, how was your experience of Cwmtawe Dental Practice? (tap on a rating)

Cwmtawe Dental Practice

Nice staff.

— Anonymous

Verified review (1908100) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cwmtawe Dental Practice

Thank you, we appreciate your feedback, it is lovely to hear

Overall, how was your experience of our service? Very good