Cwmtawe Dental Practice

Cwmtawe Dental Practice

The welcome from the receptionist, a smile goes a long way, a very pleasant member of staff.

— David H

Verified review (1806083) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cwmtawe Dental Practice

Thank you, lovely review they work very hard on reception I'll pass this on.

Overall, how was your experience of our service? Very good

Very kind and nice

Dentist is very kind and nice.

— Anonymous

Verified review (1804527) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cwmtawe Dental Practice

Thank you very much, that is a lovely comment.

Overall, how was your experience of our service? Very good

My experience

Very painful experience with the hygienist. It felt very rushed and wanted me out of the door as quick as possible.

— Anonymous

Verified review (1803341) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cwmtawe Dental Practice

Thank you for the feedback and your honesty. Please would it be possible for you to contact the Manager on 01792845276 to discuss as this needs to be addressed urgently

Overall, how was your experience of Cwmtawe Dental Practice? (tap on a rating)

So pleasant and helpful

Everyone is so pleasant and helpful.

— Anonymous

Verified review (1803214) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cwmtawe Dental Practice

Hearing comments like this make our day and we thank you for taking the time to feed this back to us.

Overall, how was your experience of our service? Very good

Excellent service

Excellent service.

— Adrian J

Verified review (1802987) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cwmtawe Dental Practice

Amazing and thank you for the 5 stars, we appreciate it

Overall, how was your experience of our service? Very good

Seen at such short notice

Thanks for seeing me at such short notice. They did an examination and put together a plan going forward, while sorting out the immediate issue I had.

— Anonymous

Verified review (1802900) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cwmtawe Dental Practice

We do try to help pts wherever possible and we hope you will be pleased with the treatment that is to be carried out. thank you

Overall, how was your experience of our service? Very good

Always polite and welcoming

The staff are always polite and welcoming.

— Anonymous

Verified review (1802205) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cwmtawe Dental Practice

Thank you for this, the staff will be so pleased to hear this

Overall, how was your experience of Cwmtawe Dental Practice? (tap on a rating)

Nothing short of fantastic

Always feel at ease when going there, having autism I hate meeting new people but since changing dentists the staff have been nothing short of fantastic. I never feel uncomfortable in there ever plus friendly staff and also not long waiting times either.

— Anonymous

Verified review (1802169) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cwmtawe Dental Practice

This is such a wonderful review and we are pleased that you have such a positive experience of the practice. Thank you

Overall, how was your experience of our service? Very good

Cwmtawe Dental Practice

Explaining everything to my son and myself. Distracting my son while he was having treatment.

— Stacey T

Verified review (1801471) Review left 2 years ago
This review was collected via QR code.

Reply from Cwmtawe Dental Practice

We really appreciate this feedback and we are aware that at a young age, children can be apprehensive about treatment, which then can affect them receiving dental treatment in later life, so we do all we can to make it a positive experience

Overall, how was your experience of our service? Very good

Friendly and efficient

Friendly and efficient hygienist.

— Anonymous

Verified review (1800544) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cwmtawe Dental Practice

Thank you so much for the feedback and i will pass your comments onto our hygienist

Overall, how was your experience of Cwmtawe Dental Practice? (tap on a rating)

My experience

Firstly, the appointment got cancelled twice before this appointment. I was anticipating having my tooth taken out. After travelling all the way from Cardiff, I was told that the tooth does not need to be removed. Therefore, it was a waste of a journey and time off work after having only been there for 2.

— Heledd L

Verified review (1799858) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cwmtawe Dental Practice

Thank you for the feedback, however looking through the notes, unfortunately we needed to cancel your last appointment due to personal circumstances, which we apologised for. Secondly when you attended the appt last week as you had presented with no symptoms, the Clinician advised that you did not need the tooth extracted, which you agreed with. If the tooth is causing no problems, we feel that it is in a pts best interest to save a tooth rather than extract.

Overall, how was your experience of our service? Very poor

Review from Google

Excellent no more toothache

— Jane Hodge

T126411 Review left 2 years ago
This review complies with Google's policies.

Patient care

Patient care.

— Jean R

Verified review (1798399) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cwmtawe Dental Practice

Thank you for taking the time to leave a review very kind.

Overall, how was your experience of Cwmtawe Dental Practice? (tap on a rating)

Efficient and friendly

Quick, efficient and friendly.

— Claire J

Verified review (1798169) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cwmtawe Dental Practice

Thank you, it is lovely to read back these reviews.

Overall, how was your experience of our service? Very good

Excellent service

Excellent service.

— Andrew W

Verified review (1798110) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cwmtawe Dental Practice

Thank you for your kind review

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Good service

Confidence in getting a good service.

— Anonymous

Verified review (1797420) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cwmtawe Dental Practice

Thank you for the feedback, we appreciate it

Overall, how was your experience of Cwmtawe Dental Practice? (tap on a rating)

Review from Google

Had a root extraction with Tara, was quite worried but didn't feel a thing. She is amazing and so lovely.

— Helen Spanner

T124641 Review left 2 years ago
This review complies with Google's policies.

Good dentist

A good dentist who is friendly.

— Anonymous

Verified review (1792290) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cwmtawe Dental Practice

Thank you for the review, we really appreciate you taking the time to review us

Overall, how was your experience of our service? Very good

5 star treatment

Great service.
5 star treatment and advice.

— Anonymous

Verified review (1789616) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cwmtawe Dental Practice

Thank you! Amazing comments, so nice to read!

Overall, how was your experience of Cwmtawe Dental Practice? (tap on a rating)

Cwmtawe Dental Practice

Friendly and professional.

— Evan D

Verified review (1789499) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cwmtawe Dental Practice

Thank you, we really appreciate these comments.

Overall, how was your experience of Cwmtawe Dental Practice? (tap on a rating)