Cwmtawe Dental Practice

Quick professional treatment

Short wait in reception, quick professional treatment.

— Anonymous

Verified review (1709284) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cwmtawe Dental Practice

Thank you taking the time to review the practice, we appreciate your comments

Overall, how was your experience of our service? Very good

Polite and friendly

Polite and friendly dentist practice we've used for the past 30 years.

— Martin D

Verified review (1708750) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cwmtawe Dental Practice

Thank you for your continually support throughout the years, we love to see you.

Overall, how was your experience of our service? Very good

Caring and gentle

Very polite, caring and gentle. Was actually seen on time, too!

— Anonymous

Verified review (1708719) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cwmtawe Dental Practice

Thank you for your comments, we understand how busy people can be, so try our best to not keep you waiting, unfortunately not always possible.

Overall, how was your experience of our service? Very good

I feel valued

Every time I attend the whole staff are friendly and courteous as is my orthodontist Aziz who always explains things step by step. I feel valued there.

— Charlotte D

Verified review (1708015) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cwmtawe Dental Practice

Thank you, i will pass your comments on.

Overall, how was your experience of Cwmtawe Dental Practice? (tap on a rating)

Quite pleased with the service

Quite pleased with the service. Had two emergency appointments in one week. So far so good.

— Anonymous

Verified review (1707412) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cwmtawe Dental Practice

Thank you, were ever possible we will try and see you for an emergency, as we empathise with anyone that is suffering, as toothache is not pleasant.

Overall, how was your experience of Cwmtawe Dental Practice? (tap on a rating)

Nice atmosphere

Nice atmosphere and environment, very confident team.

— Simon D

Verified review (1707328) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cwmtawe Dental Practice

We appreciate your comments, the team are so happy that they are recognised

Overall, how was your experience of Cwmtawe Dental Practice? (tap on a rating)

Excellent service

Excellent service, very, very efficient. Everything was explained clearly to me and I was immediately put at ease. Thank you.

— David J

Verified review (1706737) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cwmtawe Dental Practice

Wow, amazing feedback, this makes our job so worthwhile, thank you

Overall, how was your experience of our service? Very good

First-class treatment

First-class treatment and very helpful staff.

— Mark T

Verified review (1706292) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cwmtawe Dental Practice

Thank you taking the time to review the practice, we appreciate your comments.

Overall, how was your experience of Cwmtawe Dental Practice? (tap on a rating)

Calming and understanding

I was very nervous but the dentist and assistants were calming and understanding and the procedures were carried out without undue pain and discomfort.

— Ann B

Verified review (1706157) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cwmtawe Dental Practice

This is so nice to hear and hopefully you will continue to attend and your nervousness diminish

Overall, how was your experience of Cwmtawe Dental Practice? (tap on a rating)

Very professional

Very professional.

— Melanie S

Verified review (1706065) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cwmtawe Dental Practice

Thank you for your comments

Overall, how was your experience of Cwmtawe Dental Practice? (tap on a rating)

Very helpful

Very helpful reception staff.

— Evan D

Verified review (1705398) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cwmtawe Dental Practice

Thank you for this, it has made our receptionist day

Overall, how was your experience of Cwmtawe Dental Practice? (tap on a rating)

Very modern and immaculate

Receptionists were very polite and efficient. The surgery has been remodelled and looks very modern and immaculate.

— Julie B

Verified review (1705140) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cwmtawe Dental Practice

Thank you for the feedback, the receptionists are pleased to receive this feedback and enjoy working in their new modern environment

Overall, how was your experience of Cwmtawe Dental Practice? (tap on a rating)

Seen by the dentist very quickly

Reception staff were very welcoming and friendly plus I was seen by the dentist very quickly even though I arrived early.

— Jayne H

Verified review (1705041) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cwmtawe Dental Practice

Thank you for your comments, we understand how busy people can be, so try our best to not keep you waiting, unfortunately not always possible.

Overall, how was your experience of Cwmtawe Dental Practice? (tap on a rating)

Excellent dentist

Excellent reception staff and greeting. Friendly, approachable. Issue i had dealt with appropriately. Excellent dentist as always, discussed all treatment, makes you feel at ease.

— Anonymous

Verified review (1704503) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cwmtawe Dental Practice

Wow, amazing feedback, this makes our job so worthwhile, thank you

Overall, how was your experience of our service? Very good

Polite and courteous

Dental staff polite and courteous.

— Anthony R

Verified review (1704106) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cwmtawe Dental Practice

Thank you for these lovely comments

Overall, how was your experience of Cwmtawe Dental Practice? (tap on a rating)

My experience

Nothing much pretty standard, annoying to have to fill in the form every time.

— Anonymous

Verified review (1703253) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cwmtawe Dental Practice

Thank you for the feedback, unfortunately some of the forms are you consenting to the clinician looking inside your mouth, as well as ensuring your medical history is up to date, so it does not contra indicate on the treatment that you may receive.

Overall, how was your experience of Cwmtawe Dental Practice? (tap on a rating)

Cwmtawe Dental Practice

Excellent service.

— Carol N

Verified review (1703085) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cwmtawe Dental Practice

Thank you for these lovely comments

Overall, how was your experience of Cwmtawe Dental Practice? (tap on a rating)

Cwmtawe Dental Practice

Very busy but from the booking to the appointment all the staff were very friendly. If I could suggest a few improvements to the new layout, lights are too bright and in this weather think air conditioning!!!

— Lynwen W

Verified review (1702902) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cwmtawe Dental Practice

Thank you for the feedback, yes we can be very busy on certain days and we precipitate everyone's patience.
We have noted that the lights are too bright and this is being looked into. Unfortunately we are unable to add air con into the area as this will need building work, so we have bought a air con tower, but i will feed this back to the management at HO

Overall, how was your experience of our service? Very good

Amazing place

I'm so chuffed with the dentist, very polite for someone like me who is nervous, amazing place.

— Anonymous

Verified review (1702792) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cwmtawe Dental Practice

This is so nice to hear and hopefully you will continue to attend and your nervousness diminish

Overall, how was your experience of our service? Very good

Cwmtawe Dental Practice

Very helpful and told me what I had to do.

— Gary B

Verified review (1702743) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cwmtawe Dental Practice

Thank you for the feedback, we appreciate your comments

Overall, how was your experience of our service? Very good