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Amber Valley Dental Practice

28a Pentrich Road, Swanwick, Alfreton, DE55 1BQ

Excellent rating from 1126 reviews

5 out of 5 stars

+ 520 reviews from Google 1646 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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I went in for a scan for my Invisalign. Ashleigh is a brilliant dentist! Really friendly and professional and made me feel at ease. Practice looks modern and clean. Very happy with my visit overall.

— Harry Morrell

T396374 Review left 5 months ago
This review complies with Google's policies.

Reply from Amber Valley Dental Practice

Thank you for your kind review, Harry. We’re really pleased to hear you had a great experience with Ashleigh and that you felt comfortable throughout your visit.

Thank you for choosing,
Amber Valley Dental Practice 🌟

Highly recommend

5 out of 5 stars
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The dentist (Ashleigh) and her nurse were professional and informative today. Ashleigh took the time to explain all aspects of my treatment plan. I would highly recommend Ashleigh.

— Anonymous

Verified review (2402422) Review left 5 months ago
This review was collected via SMS feedback service.

Reply from Amber Valley Dental Practice

Thank you for your kind words. We’re very pleased to hear you had a positive experience with Ashleigh and the team.

Thank you for choosing,
Amber Valley Dental Practice 🌟
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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Very professional. Felt like I was in good hands.

— Yvonne Turton

T396162 Review left 5 months ago
This review complies with Google's policies.

Reply from Amber Valley Dental Practice

Thank you for your lovely feedback, Yvonne. It’s great to hear you had a positive experience with the team.

Thank you for choosing,
Amber Valley Dental Practice 🌟

Took the time to explain everything

5 out of 5 stars
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The staff are all very friendly and helpful. My appointment was on time. The dentist was friendly and knowledgeable. He took the time to explain everything to me and verify that I'd understood.

— Anonymous

Verified review (2401357) Review left 5 months ago
This review was collected via SMS feedback service.

Reply from Amber Valley Dental Practice

Thank you for your kind review. We’re pleased to hear your visit went smoothly and that you felt well informed throughout.

Thank you for choosing,
Amber Valley Dental Practice 🌟
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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Our family of 4 were seen really quickly and the communication from the dentist was great and all of the staff were really friendly and great with the kids too. Stickers and glove balloons went down a treat. Highly recommend!!

— Nick Ashurst

T395343 Review left 5 months ago
This review complies with Google's policies.

Reply from Amber Valley Dental Practice

Thank you for your kind words, Nick. We’re very pleased to hear you had a great experience and that the team made the visit comfortable for the whole family.

Thank you for choosing,
Amber Valley Dental Practice 🌟

Fabulous dentist

4 out of 5 stars
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I saw Ashley today, she is so lovely. I am quite a nervous patient and she really puts me at ease. Fabulous dentist.

— Catherine H

Verified review (2400475) Review left 5 months ago
This review was collected via SMS feedback service.

Reply from Amber Valley Dental Practice

Thank you for your lovely feedback, Catherine. It’s great to hear you felt at ease and had such a positive experience.

Thank you for choosing,
Amber Valley Dental Practice 🌟
Overall, how was your experience of our service? Good

Excellent

5 out of 5 stars
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As always, excellent.

— Anonymous

Verified review (2400039) Review left 5 months ago
This review was collected via SMS feedback service.

Reply from Amber Valley Dental Practice

Thank you for your kind feedback. We’re delighted to hear you had another excellent visit with us.

Thank you for choosing,
Amber Valley Dental Practice 🌟
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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I had an appointment today with Nadia. As someone who hasn’t seen a dentist for about 15 years I was a bit nervous however I needed have been, she explained everything she was doing before she did anything. Both Nadia and the nurse were really chatty and friendly. The room doesn’t have that typical clinical smell either which makes a pleasant change. Plus as a wheelchair user and someone with limited mobility they were both patient and offered assistance. Overall a very comfortable and pleasant experience.

— laura haines

T395141 Review left 5 months ago
This review complies with Google's policies.

Reply from Amber Valley Dental Practice

Thank you for your kind words, Laura. It’s great to hear you had such a positive experience and felt comfortable throughout your appointment.

Thank you for choosing,
Amber Valley Dental Practice 🌟

Review from Google

5 out of 5 stars
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throughout the appointment I was made to feel very comfortable. Received a lovely warm greeting from reception on arrival. Then throughout my appointment the dentist and her assistant chatted making me feel relaxed. Surroundings have been updated making the dental surgery look very professional. Thank you.

— Julie Holmes

T394974 Review left 5 months ago
This review complies with Google's policies.

Reply from Amber Valley Dental Practice

Thank you for your kind words, Julie. We are delighted to hear you had a comfortable visit and that the team helped you feel relaxed.

Thank you for choosing,
Amber Valley Dental Practice 🌟

Great service

5 out of 5 stars
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Great service from Antonia and Daniel

— Angela J

Verified review (2399212) Review left 5 months ago
This review was collected via SMS feedback service.

Reply from Amber Valley Dental Practice

Thank you for your kind words, Angela. We’re delighted to hear you had a positive experience with Ashleigh and Daniel.

Thank you for choosing,
Amber Valley Dental Practice 🌟
Overall, how was your experience of our service? Very good

My experience

1 out of 5 stars
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Didn’t actually get to my appointment! Had gone in a lot earlier than appointment time, one of the first few appointment times and had explained that I needed to be out on time as had an appointment else where. 15 mins after my time, still not gone in, so unfortunately had to leave. If I had been 15 mins late to my appointment, they wouldn’t have allowed me in so why is it ok when it’s the other way round? I have never been in at my allocated time whenever I have had an appointment. Whilst sat there others who had come to see another dentist were getting to go in before the time they had been booked for!

— Anonymous

Verified review (2398696) Review left 5 months ago
This review was collected via SMS feedback service.

Reply from Amber Valley Dental Practice

Thank you for your feedback. We’re sorry to hear about your experience. Although we always strive to keep to schedule, delays can occasionally occur in dentistry as some treatments take longer than expected to ensure patients are cared for safely and thoroughly. We appreciate your patience and understanding.

Thank you for choosing,
Amber Valley Dental Practice 🌟
Overall, how was your experience of our service? Very poor

Review from Google

5 out of 5 stars
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My wife,Janice Millard, was very pleased with her dental visit today,the dentist was very friendly and informative.

— Maurice Millard

T394562 Review left 5 months ago
This review complies with Google's policies.

Reply from Amber Valley Dental Practice

Thank you for your kind words, Maurice. We’re pleased to hear Janice had a positive experience and felt well looked after during her visit.

Thank you for choosing,
Amber Valley Dental Practice 🌟

Value for money

5 out of 5 stars
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Brilliant dentist with great service, always been satisfied and value for money, smart new uplift to the premises

— Valerie C

Verified review (2398342) Review left 5 months ago
This review was collected via SMS feedback service.

Reply from Amber Valley Dental Practice

Thank you for your lovely feedback, Valerie. We are delighted to hear you’ve been consistently happy with your care and that you like the recent updates to the practice.

Thank you for choosing,
Amber Valley Dental Practice 🌟
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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Always very friendly. Staff are great

— Kale

T394052 Review left 5 months ago
This review complies with Google's policies.

Reply from Amber Valley Dental Practice

Thank you for your lovely feedback, Kale. It’s great to hear you always feel welcomed by the team.

Thank you for choosing,
Amber Valley Dental Practice 🌟

Review from Google

5 out of 5 stars
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Great dentist with excellent serve that’s why my wife and I go there

— Clifford Chapman

T393852 Review left 5 months ago
This review complies with Google's policies.

Reply from Amber Valley Dental Practice

Thank you for your kind words, Clifford. We are delighted to look after both you and your wife and really appreciate your support.

Thank you for choosing,
Amber Valley Dental Practice 🌟

Very impressed

5 out of 5 stars
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I was very impressed with the treatment I received, as I have arthritis. Ashleigh was so caring and patient

— Helen H

Verified review (2397531) Review left 5 months ago
This review was collected via SMS feedback service.

Reply from Amber Valley Dental Practice

Thank you for your lovely feedback, Helen. We are delighted to hear you had a positive experience and that Ashleigh looked after you so well.

Thank you for choosing,
Amber Valley Dental Practice 🌟
Overall, how was your experience of our service? Very good

My experience

4 out of 5 stars
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I came in for a check up today. Receptionists are as lovely as always and the surgery is a nice clean bright space.
Ever an issue though, I am autistic and explained to the dentist I use a three sided toothbrush. He told me it's not good enough and I should change to a "normal one". I feel like I've worked really hard finding a way to even be able to brush my teeth twice a day, and him saying "No, use a different brush" might actually mean I can't brush my teeth for several days.
I think the dentists should really look to understand sensory differences and the lived experience of patients, it is really vital.
I will continue using my three sided brush because brushing with that is better than not brushing at all. But I'm headstrong enough to think like that, whereas others won't be. Their off hand remarks could be causing long term harm.

— Meg Y

Verified review (2396882) Review left 5 months ago
This review was collected via SMS feedback service.

Reply from Amber Valley Dental Practice

Thank you for your feedback, and for your kind comments about our reception team and practice environment.

We are sorry to hear that part of your experience felt this way. We recognise that patients have different needs and preferences, and we always aim to provide advice in a way that supports each individual as best as possible. Your feedback has been noted and will be shared with the team.
Overall, how was your experience of our service? Good

Review from Google

5 out of 5 stars
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Was very professional and dealt with my problem

— Ryan Mee

T393412 Review left 5 months ago
This review complies with Google's policies.

Reply from Amber Valley Dental Practice

Thank you for your kind words, Ryan. We are pleased to hear your visit went well.

Thank you for choosing,
Amber Valley Dental Practice 🌟

Very thorough

5 out of 5 stars
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Excellent technician, very thorough and obviously had pride in her work

— Ian P

Verified review (2397211) Review left 5 months ago
This review was collected via SMS feedback service.

Reply from Amber Valley Dental Practice

Thank you for your kind review, Ian. We are really pleased to hear you had such a positive experience.

Thank you for choosing,
Amber Valley Dental Practice 🌟
Overall, how was your experience of our service? Very good

Friendly and knowledgeable

5 out of 5 stars
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Seen on time and by a friendly and knowledgeable dentist

— Anonymous

Verified review (2396685) Review left 5 months ago
This review was collected via SMS feedback service.

Reply from Amber Valley Dental Practice

Thank you for your feedback. We are glad you were happy with your appointment and the care you received.

Thank you for choosing,
Amber Valley Dental Practice 🌟
Overall, how was your experience of our service? Very good