Verified review (2011871)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Amber Valley Dental Practice
Thank you for your feedback! We're glad to hear you received very good service. We appreciate your support and look forward to your next visit! Thank you for choosing Amber Valley Dental Practice.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Excellent service
Excellent service received. Very pleased with the work Nadia has done today.
All the Staff are really friendly, polite & efficient.
— Wendy B
Verified review (2011520)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Amber Valley Dental Practice
Thank you, Wendy! Your kind words about our friendly and efficient staff are much appreciated. We look forward to your next visit! Thank you for choosing Amber Valley Dental Practice.
Overall, how was your experience of our service?
Very good
Amber Valley Dental Practice
I was given a thorough examination and was involved in the plan going forward. The staff were very nice and reassuring.
— Anonymous
Verified review (2011202)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Amber Valley Dental Practice
Thank you for your feedback! We're pleased to hear you had a thorough examination and felt involved in your treatment plan. We look forward to seeing you again! Thank you for choosing Amber Valley Dental Practice.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Calm and reassuring
The appointment was conducted in an efficient as well as friendly, calm and reassuring manner.
— Helga E
Verified review (2010973)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Amber Valley Dental Practice
Thank you, Helga! We're glad to hear that your appointment was friendly and reassuring. We appreciate your kind words and look forward to your next visit! Thank you for choosing Amber Valley Dental Practice.
Overall, how was your experience of our service?
Very good
Great visit
This was my first appointment with a new dentist as my previous one had moved to another surgery. He was professional, gentle and provided any information I required.
— Anonymous
Verified review (2010569)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Amber Valley Dental Practice
Thank you for sharing your experience! We're pleased to hear that your first appointment with us was professional and informative. Thank you for choosing Amber Valley Dental Practice.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Very good service
I am a fairly new patient, but have always been very satisfied with my treatment. Everyone has been kind & very professional. I am very satisfied with the service. Marius & his nurse are easy to talk to & put you at ease.
I have never felt rushed into making a decision.
— Heather D
Verified review (2010184)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Amber Valley Dental Practice
Thank you, Heather! We're delighted to hear that you've had a positive experience as a new patient. Your kind words about our team and their professionalism are greatly appreciated. We're glad you feel comfortable and unhurried during your visits. Thank you for choosing Amber Valley Dental Practice.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
My 4 year old daughter ran into someone damaging her front 2 teeth badly no dentist would see her except amber valley dental practice the receptionist was a lovely lady and a huge help they got her seen straight away and the dentist himself was such a nice man my daughter felt so safe and assured they were amazing people and great professionals thank you so much
— Matt Severns
T173915
Review left 2 years ago
This review complies with Google's policies.
Reply from Amber Valley Dental Practice
Dear Matt, thank you for sharing your experience! We're so glad we could help your daughter and provide her with immediate care. Your kind words about our team mean a lot to us. Thank you for trusting us with her care and for choosing Amber Valley Dental Practice.
Review from Google
Nadia is a great dentist, really takes the time to check your teeth and mouth and explain while doing it. Dental nurse Leanne is amazing - friendly and efficient.
— Sarah Moorby
T173719
Review left 2 years ago
This review complies with Google's policies.
Reply from Amber Valley Dental Practice
Thank you, Sarah! We're so glad to hear that you had a great experience with Nadia and Leanne. Your kind words are much appreciated. We look forward to seeing you again! Thank you for choosing Amber Valley Dental Practice.
Amber Valley Dental Practice
We love Nadia and her staff.
— Julian L
Verified review (2009529)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Amber Valley Dental Practice
Thank you, Julian! Your kind words mean a lot to us. We look forward to your next visit! Thank you for choosing Amber Valley Dental Practice.
Overall, how was your experience of our service?
Very good
Deep clean
Abigale was very thorough and made me feel at ease with the treatment. My teeth felt very clean after and I was given advice on how to improve my cleaning routine.
— Paul R
Verified review (2009210)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Amber Valley Dental Practice
Thank you, Paul! We're delighted to hear that Abigail made you feel at ease and provided thorough treatment. We appreciate your feedback and look forward to seeing you again! Thank you for choosing Amber Valley Dental Practice.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Fab team
Great reception. Fab team. Friendly and informative surgeon.
— Anonymous
Verified review (2008909)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Amber Valley Dental Practice
Thank you for your kind review! We're happy to hear you had a great experience with our reception and team. Your feedback is much appreciated, and we look forward to your next visit! Thank you for choosing Amber Valley Dental Practice.
Overall, how was your experience of our service?
Good
Replacement filling
I was really nervous going in as I’ve not had treatment in a while and due to previous bad experiences when younger. However, I didn’t feel a thing and I felt back to normal within an hour. It was the calmest I’ve felt during a procedure and I wouldn’t be nervous now coming back.
— Amy P
Verified review (2008709)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Amber Valley Dental Practice
Thank you, Amy, for sharing your experience! We're thrilled to hear that you felt calm and comfortable during your visit. It's wonderful to know that we could help ease your nerves and provide a positive experience. Thank you for choosing Amber Valley Dental Practice.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Amber Valley Dental Practice
All of the staff were cheerful, very welcoming whilst also being very professional.
— Janet S
Verified review (2008674)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Amber Valley Dental Practice
Thank you, Janet! We're so glad you found our staff cheerful, welcoming, and professional. Your feedback is greatly appreciated. We look forward to seeing you at your next visit! Thank you for choosing Amber Valley Dental Practice.
Overall, how was your experience of our service?
Very good
Excellent Service As Usual
Professional and thorough treatment with care shown for the patient throughout. Always friendly and welcoming ; would not want anyone else to look after my teeth.
— Amanda T
Verified review (2008643)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Amber Valley Dental Practice
Thank you Amanda! We're delighted to hear that you found our treatment professional and thorough. Your kind words about our team's friendliness and care mean a lot to us. We look forward to continuing to look after your dental needs! Thank you for choosing Amber Valley Dental Practice.
Overall, how was your experience of our service?
Very good
Review from Google
Marius and his staff provide a very reassuring experience when visiting his Swanwick Dental Practice. He is a very professional dentist who gives a personal service to his patients with a high level of reassurance whether treatment is needed or not.
— stuart Atkins
T173276
Review left 2 years ago
This review complies with Google's policies.
Reply from Amber Valley Dental Practice
Dear Stuart, thank you very much for your kind words! We're pleased to hear that Marius and our team provided you with a reassuring and professional experience. Your comfort and satisfaction are our top priorities. We appreciate your feedback and look forward to your next visit! Thank you for choosing Amber Valley Dental Practice.
Clean and polish
Very pleasant experience.
— Anonymous
Verified review (2007590)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Amber Valley Dental Practice
Thank you for your review! We're glad to hear you had a pleasant experience with us. Your satisfaction is our priority, and we look forward to welcoming you back to our practice in the future! Thank you for choosing Amber Valley Dental Practice.
Overall, how was your experience of our service?
Very good
Emergency visit
From calling for an emergency appointment (speaking to Michelle who was so so helpful); the service was fantastic! Although I have not been to the dentist in a LONG time, they made me feel assured and supported. ...two people on reception, the dentist and the nurse. Such a brilliant land swift service..they were also very reassuring with my 'fear' over going. Thank you.
— Heidi M
Verified review (2007425)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Amber Valley Dental Practice
Thank you, Heidi, for sharing your experience! We're thrilled to hear that Michelle and our team provided you with fantastic service during your emergency appointment. Your comfort and assurance are important to us, and we're delighted that you felt supported throughout your visit. We appreciate your kind words and look forward to being of service to you in the future! Thank you for choosing Amber Valley Dental Practice.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Always a pleasant experience.
I find the staff very friendly and Marios is a very kind and gentle dentist he takes on board what you say and is very supportive of your decisions.
— Anonymous
Verified review (2007307)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Amber Valley Dental Practice
Thank you for your kind words! We're thrilled to hear you find our staff friendly and that you had a positive experience with our dentist Marius. Your satisfaction and comfort are our top priorities. We appreciate your feedback and look forward to seeing you again! Thank you for choosing Amber Valley Dental Practice.
Overall, how was your experience of our service?
Very good
Review from Google
This person left a star rating but no comment.
— Jean Towndrow
T173007
Review left 2 years ago
This review complies with Google's policies.
Reply from Amber Valley Dental Practice
Thank you for the 5-star review, Jean! We appreciate your support and are glad to know you're satisfied with our service. Thank you for choosing Amber Valley Dental Practice.
Review from Google
A lovely friendly bunch of people! I used to dread the dentist but they're very calming and approachable at Amber Valley. I have sensory differences and struggle with aspects of caring for my teeth and the dentists and nurses are so caring, with no judgement.
— Meg Young
T173008
Review left 2 years ago
This review complies with Google's policies.
Reply from Amber Valley Dental Practice
Dear Meg, thank you for your kind words! We're thrilled to hear that our team has helped make your dental visits more comfortable and less stressful. It's important to us that all our patients feel supported and understood, especially when it comes to individual needs. We're here to provide a caring and judgement-free environment for everyone. Thank you for choosing Amber Valley Dental Practice.
