I have confidence now that Nadia and her dental nurse are looking after my dental needs! I was a quivering wreck and now I am completely confident of the services I receive. The receptionist is so smiley and pleasant, she is lovely, it really is what you need when you are nervous. Nadia discusses the options with treatments and is excellent at advising what is best for you!
— Lynn W
Verified review (1955396)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Amber Valley Dental Practice
Dear Lynn,
Thank you for sharing your experience with us! Your comfort and satisfaction are our top priorities, and we're delighted to hear that our team has been able to provide you with the support you need during your visits.
We'll make sure to pass on your kind words to Nadia, her nurse, and our receptionist.
Thank you for choosing Amber Valley Dental Practice, and we look forward to continuing to provide you with excellent service!
Overall, how was your experience of our service?
Very good
Fantastic
All staff are lovely, they make you feel welcome. Nadia is fantastic, always asking if you ok. The best dentist I've been to and will continue to go to. Thanks so much.
— Dianne C
Verified review (1955063)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Amber Valley Dental Practice
Dear Dianne,
Thank you for your heartwarming review! We're thrilled to hear that your experience at Amber Valley Dental Practice has been so positive. Making our patients feel welcome and comfortable is incredibly important to us, and we're delighted that our staff, including Nadia, have made such a positive impression on you.
We'll be sure to pass on your kind words to Nadia and the rest of our team. Your feedback inspires us to continue providing excellent care, and we're honored to be your choice for dental services.
Thank you for your trust and loyalty. We look forward to continuing to serve you and thank you for choosing Amber Valley Dental Practice.
Overall, how was your experience of our service?
Very good
Review from Google
Excellent 😃💯
— Simon Grainger
T160143
Review left 2 years ago
This review complies with Google's policies.
Reply from Amber Valley Dental Practice
Thank you so much for your feedback, Simon! We're thrilled to hear that you had an excellent experience with us. Your satisfaction is our top priority, and we're committed to providing you with the highest level of care. We look forward to continuing to serve you with excellence at Amber Valley Dental Practice!
Pleasant experience
Straight-forward check-up. Appointment was running on time and the dentist was polite and informative.
— Anonymous
Verified review (1969057)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Amber Valley Dental Practice
Thank you for sharing your experience with us! We're delighted to hear that your check-up with us was straightforward and that your appointment ran on time. Ensuring punctuality and efficiency is important to us, as we value your time. Your comfort and understanding are paramount to us, and we're committed to providing excellent service at every appointment. Thank you for choosing Amber Valley Dental Practice.
Overall, how was your experience of our service?
Very good
Review from Google
This person left a star rating but no comment.
— David Clark
T160084
Review left 2 years ago
This review complies with Google's policies.
Reply from Amber Valley Dental Practice
Thank you, David, for leaving us a five-star rating! We appreciate your support and are delighted that you had a positive experience with us. Thank you for choosing Amber Valley Dental Practice.
Really positive and thorough
Nadia was so lovely today, really positive and thorough, made the experience really relaxed and we enjoyed talking with her. Thank you.
— Anonymous
Verified review (1968845)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Amber Valley Dental Practice
Thank you for sharing your positive experience with us, it means a lot! We're thrilled to hear that Nadia's care made your visit enjoyable and relaxed. Your comfort and satisfaction are our top priorities, and we're grateful for the opportunity to serve you. We'll be sure to pass along your kind words to Nadia. Thank you for choosing Amber Valley Dental Practice, and we look forward to continuing to provide you with exceptional care in the future.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Visit to Amber Valley Dental Practice
The service I get from Nardia and team from start to finish is brilliant and is the same for every visit.
— Keith N
Verified review (1968461)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Amber Valley Dental Practice
Thank you, Keith! Thank you for your kind words about our team, we will pass them on. Providing excellent care consistently is our goal, and we're delighted to know that we've met your expectations each time. Your satisfaction is important to us and thank you for choosing Amber Valley Dental Practice.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
The practice
Abdul instantly made me feel at ease despite being a very nervous patient. He oozed professionalism I. A very friendly manner which was equally relaxing. He gave both me and my grandson age 8 who has special needs lots of advice and spoke to him in an easy going manner at a level he could understand . Answering his questions, there were a lot. I would highly recommend him to be offered a permanent position in your Practice.
Well done Abdul
The Practice has improved a hundred fold on the last year. Again well done.
— Anonymous
Verified review (1954448)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Amber Valley Dental Practice
Thank you so much for taking the time to share your wonderful experience with us! We're delighted to hear that Abdul's professionalism and friendly manner helped put you at ease during your visit.
Your recommendation and kind words mean the world to us, and we'll be sure to pass on your praise to Abdul. We're thrilled to have him as part of our team and appreciate your support in recognising his exceptional care.
We're also thrilled to hear that you've noticed improvements in our practice over the past year. We're constantly striving to enhance our services and create the best possible experience for our patients, so your feedback is incredibly valuable to us.
Thank you again for choosing Amber Valley Dental Practice, and we look forward to seeing you and your grandson again soon!
Overall, how was your experience of our service?
Very good
Great Dental Practice
Very helpful and always put me at ease. Advice on looking after your teeth has been helpful. Thank you.
— Richard H
Verified review (1968095)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Amber Valley Dental Practice
Thank you, Richard! We're pleased to hear that our team has been able to assist you and put you at ease during your visits. Providing helpful advice on dental care is an important part of what we do, and we're glad it has been beneficial for you. Thank you for choosing Amber Valley Dental Practice.
Overall, how was your experience of our service?
Very good
Amber Valley Dental Practice
Nadia is always polite and happy.
— Debra H
Verified review (1967715)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Amber Valley Dental Practice
Thank you for your feedback, Debra! We hope you enjoyed your experience with us and thank you for choosing Amber Valley Dental Practice.
Overall, how was your experience of our service?
Very good
Appointment for routine checkup
Nadia fully explained dental issues which could arise from my new medication.
— Marilyn C
Verified review (1967206)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Amber Valley Dental Practice
Dear Marilyn, thank you for your comments and we hope you enjoy your experience with us. Thank you for choosing Amber Valley Dental Practice.
Overall, how was your experience of our service?
Very good
I have always had a pleasant experience.
The whole experience was very calm and efficient.
— Anonymous
Verified review (1966902)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Amber Valley Dental Practice
Thank you for your great review! Your satisfaction is important to us and we appreciate your kind words. Thank you for choosing Amber Valley Dental Practice.
Overall, how was your experience of our service?
Very good
Review from Google
This person left a star rating but no comment.
— Emma Wainwright
T159644
Review left 2 years ago
This review complies with Google's policies.
Reply from Amber Valley Dental Practice
Thank you for the five-star review! We're grateful for your support and thank you for choosing Amber Valley Dental Practice.
Clean and friendly dentist
I found my visit today to see Abdul, very good, he was pleasant and had time for me, listened and was very reassuring. He explained everything he was doing which made me feel comfortable.
— Melanie R
Verified review (1950921)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Amber Valley Dental Practice
Thank you for sharing your positive experience with us! We're delighted to hear that your visit with Abdul was so pleasant and reassuring. Providing clear explanations and taking the time to listen to our patients' concerns are fundamental aspects of our approach to care, and we're thrilled that Abdul's attentive demeanor helped you feel comfortable throughout your appointment. Your comfort and understanding are paramount to us, and we're committed to ensuring that every visit to Amber Valley Dental Practice is a positive one. We appreciate your kind words and look forward to continuing to provide you with excellent care in the future.
Overall, how was your experience of our service?
Very good
Amber Valley Dental Practice
Had a really painful tooth, hadn't got an appointment but managed to see a dentist who gave me antibiotics. Hope it sorts it out, thank you.
— Anonymous
Verified review (1949948)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Amber Valley Dental Practice
We're sorry to hear about your painful tooth, and we understand how uncomfortable dental issues can be. We're glad you were able to see a dentist promptly, and we hope the antibiotics bring you relief soon. Your comfort and well-being are our top priorities, and we're here to support you through your treatment process. Thank you for choosing Amber Valley Dental Practice.
Overall, how was your experience of our service?
Very good
Review from Google
Amazing practice. Nadia the dentist is amazing..
— Thomas Simpson
T159472
Review left 2 years ago
This review complies with Google's policies.
Reply from Amber Valley Dental Practice
Thank you Thomas for your wonderful feedback! We will pass your fantastic recommendation to Nadia :) Thank you for choosing Amber Valley Dental Practice.
Excellent service
Excellent service from Nadia, very pleased with the advice & help to improve the appearance of my teeth. All the staff are really pleasant & polite. I would recommend this practice.
— Wendy B
Verified review (1965950)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Amber Valley Dental Practice
Thank you, Wendy! We're delighted to hear that you had an excellent experience with Nadia. Providing exceptional service and making our patients feel comfortable is our priority, and we're glad our team could exceed your expectations. Thank you for choosing Amber Valley Dental Practice.
Overall, how was your experience of our service?
Very good
Lack of privacy
Nadia excellent as always however the receptionist was speaking to her about urgent booking ins during my consultation with the door open so my privacy and respect for me as a patient was disregarded. Could a consultation not be interrupted in future and wait for a gap in between patients instead?
— Anonymous
Verified review (1965357)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Amber Valley Dental Practice
We sincerely apologise for any disruption to your consultation, and we appreciate you bringing this to our attention. Our team prioritises responding promptly to emergencies to ensure the well-being of all our patients. Regrettably, there are occasions when urgent matters arise, leading to unintentional interruptions. Rest assured, we'll take steps to minimise such occurrences and prioritise patient privacy and respect moving forward. Thank you for your understanding, and we're committed to providing you with the best possible experience during your visits. Thank you also for the good feedback about Nadia. We appreciate your trust in Amber Valley Dental Practice.
Overall, how was your experience of our service?
Good
Chipped front tooth
Excellent, I was expecting to have to come back for it to be sorted. But no sorted it out immediately fantastic job. Thanks
— Linda R
Verified review (1965158)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Amber Valley Dental Practice
We're thrilled to hear about your positive experience! Thank you for trusting us with your dental care, and we're delighted we could exceed your expectations by resolving the issue immediately. Thank you for choosing Amber Valley Dental Practice.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Amber Valley Dental Practice
Nadia was late with the appointment but after that the hygienist was waiting for me but on the whole very good.
— Diane S
Verified review (1949110)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Amber Valley Dental Practice
Thank you for sharing your feedback with us. We sincerely apologise for any inconvenience caused by the delay in your appointment with Nadia. Your time is valuable to us, and we strive to ensure punctuality in all aspects of our service. We're pleased to hear that the hygienist was ready to assist you promptly afterward. Your overall positive experience is important to us, and we appreciate your understanding and patience. Thank you for choosing Amber Valley Dental Practice.
Overall, how was your experience of our service?
Very good
