The dentist was kind, polite, friendly, informative and helpful. Was clear on my treatment options and sorted out the appointments for my dental work. The dental nurse was also kind, polite and friendly. The practice has always been first rate in my eyes.
— Anonymous
Verified review (1916625)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Amber Valley Dental Practice
It's wonderful to hear about your positive experience with our team! We're thrilled to hear that you found our team informative and helpful, and we're glad we could sort out your appointments for dental work efficiently. Your satisfaction is our priority, and we appreciate your kind words. We're here to help and thank you for choosing Amber Valley Dental Practice.
Overall, how was your experience of our service?
Very good
Appointment
My appointment was changed but I explained I had a niggly tooth and they made my next appointment as soon as they could.
— John D
Verified review (1916327)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Amber Valley Dental Practice
We're sorry to hear about the change in your appointment, but we're glad we could accommodate your needs promptly. Ensuring our patients' comfort and addressing any dental concerns is important to us. We appreciate your understanding, and we're committed to providing you with the care you need as soon as possible. We're here to help and look forward to seeing you at your next appointment! Thank you for choosing Amber Valley Dental Practice.
Overall, how was your experience of our service?
Good
My dentist is lovely
Everyone is friendly, cleanliness is very good, my dentist is lovely and explains everything she’s doing, it’s expensive but I wouldn’t go back to an nhs dentist now, thanks to all your staff highly recommend this practice.
— Alison B
Verified review (1916142)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Amber Valley Dental Practice
We're delighted to hear about your positive experience at our practice! Creating a friendly and clean environment while ensuring clear communication during dental procedures is essential to us. Your recommendation means a lot to us, and we're grateful for your trust in our team. If you have any further questions or need assistance, please feel free to reach out. We're here to help and look forward to continuing to serve you with excellence! Thank you for choosing Amber Valley Dental Practice.
Overall, how was your experience of our service?
Very good
Highly recommend
The staff are all very friendly, polite and caring.
I noted that I am anxious when attending to dental appointments in the pre treatment survey, and the staff took the time to get to know me and made me feel at ease.
Highly recommend this dental practice.
— Bethany D
Verified review (1941155)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Amber Valley Dental Practice
Thank you for sharing your experience, Bethany! We're delighted to hear that our team at Amber Valley Dental Practice made you feel comfortable and at ease. Providing compassionate and personalised care is essential to us, and we're glad we could meet your needs. Your recommendation means a lot to us, and we're grateful for the opportunity to care for you. Thank you for choosing us.
Overall, how was your experience of our service?
Very good
Put you at ease
Nardia and the team were brilliant, they put you at ease.
— Keith N
Verified review (1940813)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Amber Valley Dental Practice
Thank you for your kind words, Keith! We're thrilled to hear that Nadia and our team at Amber Valley Dental Practice made you feel at ease. It's our goal to ensure every visit is as comfortable and reassuring as possible. Your positive experience motivates us to continue delivering exceptional care. Thank you for choosing us.
Overall, how was your experience of our service?
Very good
Helpful and friendly
Very helpful and friendly staff.
— Chelsea G
Verified review (1939030)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Amber Valley Dental Practice
Thank you, Chelsea, for your kind words! We're delighted to hear that you found our staff at Amber Valley Dental Practice very helpful and friendly. Thank you for choosing us.
Overall, how was your experience of our service?
Very good
Very friendly
I got a lot of advice from my dentist, very friendly.
— Julie H
Verified review (1939013)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Amber Valley Dental Practice
Thank you for sharing your experience, Julie! We're delighted to hear that you received helpful advice from your dentist and found them to be very friendly. Providing informative and friendly service is key to us, and we're glad we could meet your expectations. Thank you for choosing Amber Valley Dental Practice.
Overall, how was your experience of our service?
Very good
Helpful
Reception staff, helpfulness.
— Craig P
Verified review (1938502)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Amber Valley Dental Practice
We're glad you found our reception staff helpful, Craig! Providing excellent service is important to us. Thank you for choosing Amber Valley Dental Practice.
Overall, how was your experience of our service?
Good
Amber Valley Dental Practice
Very pleasant person.
Good telephone manner.
— Graham P
Verified review (1938303)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Amber Valley Dental Practice
Thank you for your feedback, Graham! We're glad to hear you found us pleasant and appreciated our telephone manner. Your satisfaction is important to us, and we strive to provide friendly and helpful service both in-person and over the phone. Thank you for choosing Amber Valley Dental Practice!
Overall, how was your experience of our service?
Very good
Caring and efficient
Professional, caring and efficient.
— Anonymous
Verified review (1938147)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Amber Valley Dental Practice
Thank you for your kind words! We're thrilled to hear you had a positive experience with us. Your satisfaction is our top priority, and it's great to know we hit the mark for you. Looking forward to serving you again. Thanks for choosing us!
Overall, how was your experience of our service?
Very good
Caring
How caring they are, ensuring you are looked after.
— Anonymous
Verified review (1939092)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Amber Valley Dental Practice
It's wonderful to hear your positive feedback! We're pleased to know that you found our team at Amber Valley Dental Practice caring and attentive. Your comfort and well-being are our top priorities, and we're grateful for the opportunity to provide you with compassionate care. Thank you for choosing us.
Overall, how was your experience of our service?
Very good
Review from Google
First visit, very nervous, all staff were excellent and felt assured, Nadia too was excellent... Thank you!
— Jo Glassbrook
T153900
Review left 2 years ago
This review complies with Google's policies.
Reply from Amber Valley Dental Practice
Thank you so much, Jo! We're glad to hear that your first visit went well and that our team were able to make you feel assured. We appreciate your kind words and look forward to seeing you in the future. Thank you for choosing Amber Valley Dental Practice.
Review from Google
Excellent service.
— Alex Scott
T153830
Review left 2 years ago
This review complies with Google's policies.
Reply from Amber Valley Dental Practice
Thank you, Alex! We're delighted to hear that you found our service excellent. Your satisfaction is our priority :) Thank you for choosing Amber Valley Dental Practice.
Front tooth rebuild
Very good service, perfect result.
— David N
Verified review (1937886)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Amber Valley Dental Practice
Thank you, David! We're thrilled to hear you had a very good experience at Amber Valley Dental Practice, and achieving a perfect result is fantastic. Thank you for choosing us.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Professional
Just the right amount of attention
Friendly service and just the right amount of attention, no pressure for extras.
— Chris S
Verified review (1937774)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Amber Valley Dental Practice
Thank you, Chris! We're delighted to hear you had a positive experience with us. We appreciate your feedback and thank you for choosing Amber Valley Dental Practice!
Overall, how was your experience of our service?
Very good
My experience
Good dentist.
— Alison M
Verified review (1937609)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Amber Valley Dental Practice
Thank you, Alison! We appreciate your feedback and are pleased to hear you had a positive experience with our dental services. Thank you for selecting Amber Valley Dental Practice.
Overall, how was your experience of our service?
Very good
Review from Google
This person left a star rating but no comment.
— Gwin Kerry
T153645
Review left 2 years ago
This review complies with Google's policies.
Reply from Amber Valley Dental Practice
Thank you so much, Gwin, for your five-star review! Your satisfaction is important to us. Thank you for choosing Amber Valley Dental Practice.
Amber Valley Dental Practice
Friendly service, appointment on time, allot better service.
— Philip H
Verified review (1937075)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Amber Valley Dental Practice
Thank you, Philip! We're delighted to hear you had a positive experience at Amber Valley Dental Practice. Your satisfaction means a lot to us!
Overall, how was your experience of our service?
Very good
Review from Google
This person left a star rating but no comment.
— Hazel Ellis
T153472
Review left 2 years ago
This review complies with Google's policies.
Reply from Amber Valley Dental Practice
Thank you so much for your review and for choosing Amber Valley Dental Practice.
Amber Valley Dental Practice
Got my problem sorted out quickly
— Beverley W
Verified review (1934533)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Amber Valley Dental Practice
Thank you for the review Beverley! We're pleased we could resolve your issue swiftly. Thank you for choosing Amber Valley Dental Practice.
Overall, how was your experience of our service?
Very good
