Was very nervous about going but the two ladies made feel at ease and explained everything that they doing and were very friendly which made me feel comfortable
— Shireen W
Verified review (2409735)
Review left 1 month ago
This review was collected via SMS feedback service.
Reply from Swinnow Road Dental Practice
Thankyou Shireen!
Overall, how was your experience of Swinnow Road Dental Practice?
Review from Google
Staff were polite took consideration to my amputation leg.
Unfortunately I left without seeing the Dentist, as they had booked me in for implants. Saying that I still wouldn't have used them, the cost for a tooth extraction 1 filling and 3 teeth replacing ove £10.000
I live on a disabled pention.
— Simon Cook
T401246
Review left 1 month ago
This review complies with Google's policies.
Reply from Swinnow Road Dental Practice
Thank you for your kind words about our team, Simon — I’m sorry you left before seeing the dentist. We’re very sorry the proposed treatment cost felt unaffordable and understand how difficult that must be on a disability pension. Our reception team can explain lower‑cost alternatives, staged treatment plans and any financing or NHS entitlements that might apply. Please contact the practice at your convenience and we will do our utmost to help find a suitable option.
Thank you for choosing Swinnow Dental.
My experience
The visit to the dentist was fantastic.
— Terence H
Verified review (2409448)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Swinnow Road Dental Practice
Thankyou Terence.
Overall, how was your experience of Swinnow Road Dental Practice?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
They put me at ease
Everyone who works here is so lovely and friendly. I had a filling replaced by Kainat and Zoe, and they put me at ease and kept me informed on what was happening throughout the procedure.
Being a patient at Swinnow has definitely eased my nerves about dental visits.
— Anonymous
Verified review (2409364)
Review left 1 month ago
This review was collected via SMS feedback service.
Reply from Swinnow Road Dental Practice
Thankyou Very Much!
Overall, how was your experience of Swinnow Road Dental Practice?
My experience
Excellent has always.
— Brian R
Verified review (2407385)
Review left 1 month ago
This review was collected via SMS feedback service.
Reply from Swinnow Road Dental Practice
Thankyou Brian!
Overall, how was your experience of Swinnow Road Dental Practice?
Swinnow Road Dental Practice
Very Good Visit
— Anonymous
Verified review (2405206)
Review left 2 months ago
This review was collected via SMS feedback service.
Reply from Swinnow Road Dental Practice
Thankyou, very glad to hear it :)
Overall, how was your experience of Swinnow Road Dental Practice?
Lovely staff
Lovely staff, very helpful.
— Vena M
Verified review (2404585)
Review left 2 months ago
This review was collected via SMS feedback service.
Reply from Swinnow Road Dental Practice
Thankyou Vena!
Overall, how was your experience of Swinnow Road Dental Practice?
Explained everything clearly
Always helpful and very friendly. Explained everything clearly and answered all my concerns & questions.
— Karen O
Verified review (2402334)
Review left 2 months ago
This review was collected via SMS feedback service.
Reply from Swinnow Road Dental Practice
Thankyou Karen!
Overall, how was your experience of Swinnow Road Dental Practice?
My experience
This is not a review of the general practice but more so just feedback. My hygienist had changed to Miryam and unfortunately my experience with her wasn’t as good. She was lovely, very personable however it was actually quite painful having my teeth cleaned by her. I haven’t experienced that previously at the surgery. This morning my gums are quite sore.
— Anonymous
Verified review (2401992)
Review left 2 months ago
This review was collected via SMS feedback service.
Reply from Swinnow Road Dental Practice
Thank you for taking the time to share your feedback with us.
We’re really sorry to hear that your recent hygienist appointment was uncomfortable and that you’re still experiencing soreness. While we’re pleased to know you found Maryam personable, it’s important to us that your treatment is also as comfortable as possible.
We understand that different clinicians can have varying techniques, but your experience is not what we aim for. We will be sure to pass your feedback on to Miryam and the clinical team so it can be reviewed and addressed appropriately.
If your gums remain sore or you have any ongoing concerns, please don’t hesitate to get in touch with us. We’d also be happy to arrange a follow-up or discuss your preferences for future appointments.
Thank you again for bringing this to our attention.
Overall, how was your experience of Swinnow Road Dental Practice?
Friendly and efficient
Always friendly and efficient
— Steven W
Verified review (2401364)
Review left 2 months ago
This review was collected via SMS feedback service.
Reply from Swinnow Road Dental Practice
Thankyou Steven!
Overall, how was your experience of Swinnow Road Dental Practice?
Excellent treatment
Friendly staff, excellent treatment and even a cup of coffee! I have been a client at Swinnow Dental practice for many years and they have always been friendly, on time and professional.
— Michael W
Verified review (2400855)
Review left 2 months ago
This review was collected via SMS feedback service.
Reply from Swinnow Road Dental Practice
Thankyou Michael!
Overall, how was your experience of Swinnow Road Dental Practice?
Review from Google
Very pleased with my appointment. All staff extremely friendly and helpful
— Bailey Rollinson
T395326
Review left 2 months ago
This review complies with Google's policies.
Reply from Swinnow Road Dental Practice
Thank you for your lovely review, Bailey. We’re delighted you were pleased with your appointment and found our team friendly and helpful. We look forward to welcoming you back.
Thank you for choosing Swinnow Dental.
So caring
The Dental therapist could tell I was nervous, but she was so caring. She did her best to put me at ease. Overall she did a great job, my filling is very neat and I cannot feel it. My advice to the therapist is to trust herself and have confidence in herself because she did great.
— Lucy G
Verified review (2399455)
Review left 2 months ago
This review was collected via SMS feedback service.
Reply from Swinnow Road Dental Practice
Thankyou for your lovely review, we will be sure to pass on this information :)
Overall, how was your experience of Swinnow Road Dental Practice?
Review from Google
My first visit and very very thorough check up and no quick tap. Fully explained everything and made a genuine impression on me. Even having a deep clean is cheaper than the old NHS practice I went to Superb!
— Tracy Preston
T393825
Review left 2 months ago
This review complies with Google's policies.
Reply from Swinnow Road Dental Practice
Thank you, Tracy. We are delighted your first visit was thorough and that our team fully explained everything, leaving a genuine impression. It's great to hear you found our deep clean good value compared with your previous NHS practice. We look forward to welcoming you back.
Thank you for choosing Swinnow Dental.
Informative about my options
My Dentist was helpful and informative about my options, as she always has been. To be honest, the scale and polish felt like torture but I suppose that must mean it was good for me.
— Anonymous
Verified review (2397508)
Review left 2 months ago
This review was collected via SMS feedback service.
Reply from Swinnow Road Dental Practice
Thank you for taking the time to share your feedback. We’re really pleased to hear that you found your dentist helpful and informative, providing clear guidance and support is something we always strive for.
We’re sorry to hear that you found the scale and polish uncomfortable. We understand that this part of treatment can sometimes feel a little unpleasant, and we truly appreciate your understanding. Please don’t hesitate to let us know during your appointment if you’re experiencing discomfort, as we’re always happy to adjust our approach to make you as comfortable as possible.
Thank you again for your kind words and honesty, we look forward to seeing you again soon.
Overall, how was your experience of Swinnow Road Dental Practice?
Perfect visit
Friendly and informative reception staff. Waiting room bright and spotlessly clean. Downstairs surgery also smart and very clean. Dentist and nurse look smart and professional. My check up was thorough and gentle and I was fully informed of what was going on. They made me feel completely at ease. Perfect visit.
— Anonymous
Verified review (2396941)
Review left 2 months ago
This review was collected via SMS feedback service.
Reply from Swinnow Road Dental Practice
Thankyou very much for your kind words.
Overall, how was your experience of Swinnow Road Dental Practice?
Excellent service
Excellent service by Rebecca, informative and friendly. Thank you.
— Anonymous
Verified review (2396076)
Review left 2 months ago
This review was collected via SMS feedback service.
Reply from Swinnow Road Dental Practice
Thankyou very much.
Overall, how was your experience of Swinnow Road Dental Practice?
The dentist explained everything
Friendly staff, the dentist explained everything clearly. I was very relaxed throughout my appointment clean and tidy environment
— Anonymous
Verified review (2395316)
Review left 2 months ago
This review was collected via SMS feedback service.
Reply from Swinnow Road Dental Practice
Thankyou very much.
Overall, how was your experience of Swinnow Road Dental Practice?
Great, 10/10
Had my appointment with Lukeman—great as always. Professional and friendly. 10/10, no notes!
— Anonymous
Verified review (2394848)
Review left 2 months ago
This review was collected via SMS feedback service.
Reply from Swinnow Road Dental Practice
Thankyou very much.
Overall, how was your experience of Swinnow Road Dental Practice?
Definitely recommend this practice
Friendly people and put you at ease, definitely recommend this practice
— Anonymous
Verified review (2394263)
Review left 2 months ago
This review was collected via SMS feedback service.
Reply from Swinnow Road Dental Practice
Thankyou very much!
Overall, how was your experience of Swinnow Road Dental Practice?
