Verified review (1968577)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Highly Recommend
Lovely dentist, I would highly recommend her she makes me feel very comfortable, very easy to talk to.
— Leanne P
Verified review (1967479)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Very good and polite
Everyone there was very polite and thorough with the information they were giving.
— Anonymous
Verified review (1967268)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Excellent treament
Always friendly and helpful. Dentist is always understanding and explains treatment processes. Reception staff re always friendly and welcoming.
— Anonymous
Verified review (1966966)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Was this treatment paid for privately, or on the NHS?
NHS
Emergency appointment
I was seen the same day. The dentist was quick, efficient, promptly diagnised the issue and carried out treatment. It was all dealt with within 10 minutes.
— Anonymous
Verified review (1966859)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Tewkesbury House Dental Practice
I was at the practice last September. Since then everything has changed. I didn’t know it was now more private than NHS. Very disappointing. Two of my family members have been struck off because they haven’t been for two years. They had not been informed. Receptionist was very polite but didn’t accept they had not had dentists available during most of this time. Very disappointed with this situation. Even though my husband's dentures were NHS fitted, we’re told because they don’t fit properly now he will have to go private.
The receptionists were all very pleasant.
— Anonymous
Verified review (1966107)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Neither good nor poor
Great hygienist
I told the new hygienist, Kate ?, that I was very nervous about my appointment and she was beyond amazing at putting me at ease and kept checking in on me. Genuinely never knew hygienists could be this great! Thank you so much. So good I booked my next appointment for 3 not 6 months time.
— Samantha O
Verified review (1965066)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Good dental practice
The dental appointment was very satisfactory. The receptionist was friendly. Alena is a good dentist. She is efficient and professional in her approach.
— Anonymous
Verified review (1964774)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Tewkesbury House Dental Practice?
Review from Google
This person left a star rating but no comment.
— Pat Riach
T159254
Review left 2 years ago
This review complies with Google's policies.
Crown preparation
I went in this morning for a crown preparation not knowing what to expect. My dentist was very gentle and made the procedure painless, even giving me a temporary replacement until my fitting. The dental assistant was lovely and very caring. I actually left smiling and highly recommend this practice .
— Anonymous
Verified review (1964040)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Tewkesbury House Dental Practice?
Review from Google
Absolutely fantastic staff and advice following a recent trauma with my teeth. Always been a brilliant dentist to go to but especially excellent with what I've gone through recently.
— Ju Johnson
T159037
Review left 2 years ago
This review complies with Google's policies.
Happy to be at Tewkesbury House Dental Practice
Lovely staff, working really hard to provide an NHS service. Great dentist and nurse always happy to help and find out what I need.
— Elizabeth H
Verified review (1962948)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Efficient, careful and polite
I had numerous text messages reminding me of my appointment which was excellent.
I was seen on time. I didn’t have to wait at all. ( my appointment was at 9.15am).
Ms Chung was very efficient, careful and polite and asked about my diet and water consumption. She did not hurt me during the examination which didn’t take long.
— Anonymous
Verified review (1962336)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Brilliant service
Brilliant service, excellent communication, lots of helpful advice.
— Anonymous
Verified review (1962319)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Great appointment
My appointment with Imogen was perfect and stress free. She is the best.
— John M
Verified review (1962164)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Professional, friendly staff
Reception staff were great, as well as my dentist, Alena, who was very professional and thorough.
— Anonymous
Verified review (1962089)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Tewkesbury House Dental Practice
My appointment was carried out with much care and politeness and on time. Many thanks.
— Denise C
Verified review (1961040)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
The hygienist was very helpful
The hygienist was very helpful, and gave good advice on how to look after my teeth.
— Anonymous
Verified review (1961025)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Excellent treatment
Explained everything in great detail before commencing treatment, followed by excellent advice after treatment completed in next steps to follow.
— James F
Verified review (1960727)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Went well, thank you
I did ask the dentist if she was there permanently, she said no just for one month. I then asked at the receptionist if they were getting another one and she said it was very unlikely.
— Ronald C
Verified review (1960611)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good