Working Feedback

Tewkesbury House Dental Practice

23 Barton Street, Tewkesbury, Gloucester, GL20 5PR

Excellent rating from 1512 reviews

5 out of 5 stars

+ 379 reviews from Google 1891 total reviews

Filter Reviews

Latest Reviews by Working Feedback

Excellent dentist

5 out of 5 stars
workingfeedback logo
On time, excellent dentist who explained procedure, did it quickly, great shame she can’t be persuaded to become permanent.

— David H

Verified review (1867508) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

All good advice

5 out of 5 stars
workingfeedback logo
All good advice and nicely conveyed.

— Christopher N

Verified review (1867286) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Excellent

5 out of 5 stars
workingfeedback logo
M,y checkup was on time and the follow up details were assuring.

— Richard L

Verified review (1864991) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

First Class as ever

5 out of 5 stars
workingfeedback logo
Could not be more understanding and helpful. Imagen is friendly but also professional.

— Kevin L

Verified review (1864593) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Thorough

5 out of 5 stars
workingfeedback logo
Friendly and thorough.

— Anonymous

Verified review (1863944) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

NHS low pricing

5 out of 5 stars
workingfeedback logo
Quick service for my circumstances.
Also NHS low pricing.

— Ian L

Verified review (1863905) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Excellent service

5 out of 5 stars
workingfeedback logo
Excellent service.
Managed to fit me in as an urgent request.
Annika and Sharon on reception.

— Diane G

Verified review (1863538) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Excellent

5 out of 5 stars
workingfeedback logo
Excellent service.

— Philip H

Verified review (1863058) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Tewkesbury House Dental Practice? (tap on a rating) 5 out of 5 stars

Tewkesbury House Dental Practice

5 out of 5 stars
workingfeedback logo
Anika and Sharon, the lady on reception who called me back.

— Diane G

Verified review (1862806) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Excellent service

5 out of 5 stars
workingfeedback logo
The overall excellent service stood out for me. Because I arrived more than an hour early, due to expecting to be delayed by traffic. It was a pleasant surprise to be seen straight away by a dentist who gave me some new preventative tips for looking after my teeth. Thank you all at Tewkesbury Dental Practice. I appreciated being seen as an NHS patient as I am a pensioner.

— Anonymous

Verified review (1862471) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

My experience

3 out of 5 stars
workingfeedback logo
There was difficulty in initially obtaining this appointment, as I'm a NHS patient.
I ended up coming into the surgery to book as I couldn't get an appointment or even get through by phone. This is because I was cut off after a long wait on hold, several times. This was a few months ago so hopefully improved.
After my appointment this time, I was told I can only ring a month in advance for my 6 month check up and that it's a first come first served basis. I was told that once the allocation of limited NHS appointments are fully booked for that month, you will have to ring again from the first of the next month. I imagine the first day of each month will be similar to the 8:00a.m. morning hold, constantly engaged and having to ring back at the GP surgery to get an appointment.
It feels to me that Tewkesbury House Dentist surgery is now discriminating against NHS patients, though they say there is no choice.
I also noticed a 'would you recommend this practice to a friend' form on the side. It had a NHS emblem on it. This is interesting as I understand, if I did recommend a friend, they couldn't be a NHS patient anyway as none are now being taken on anymore, so maybe have forms without the NHS emblem.
After saying this, I gave 3 stars as my experience was balanced by the dentist being very attentive and very thorough with me.

— Richard L

Verified review (1862023) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Neither good nor poor

Emergency appointment

4 out of 5 stars
workingfeedback logo
The quickness of getting an emergency appointment.

— Rachel R

Verified review (1861895) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good

Tewkesbury House Dental Practice

5 out of 5 stars
workingfeedback logo
Friendliness and efficiency.

— Jaqueline W

Verified review (1861577) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Explained everything

5 out of 5 stars
workingfeedback logo
Friendly nurses. Dentist explained everything as I'm a very nervous patient

— Michelle W

Verified review (1861242) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
google logo
This person left a star rating but no comment.

— Carole Convery

T139259 Review left 2 years ago
This review complies with Google's policies.

Tewkesbury House Dental Practice

3 out of 5 stars
workingfeedback logo
My inspection lasted approximately 2 minutes. The rest of the appointment was the dentist assessing my teeth for veneers when I hadn't asked about veneers and then trying to upsell when I said I wasn't interested.

— Anonymous

Verified review (1860797) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Neither good nor poor

Nice staff

5 out of 5 stars
workingfeedback logo
Nice staff.

— Anonymous

Verified review (1860788) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
google logo
Fine , made very welcome . Great advice and a stellar service.
Highly recommended by me

— Tim Crocombe

T139146 Review left 2 years ago
This review complies with Google's policies.

My experience

5 out of 5 stars
workingfeedback logo
Very polite.

— Anonymous

Verified review (1860522) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Helpful, friendly staff

5 out of 5 stars
workingfeedback logo
Appointment was on time. Helpful, friendly staff.

— Anonymous

Verified review (1860227) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good