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Toftwood Dental Practice

111 Shipdham Road, Dereham, Toftwood, NR19 1AH

Excellent rating from 386 reviews

5 out of 5 stars

+ 162 reviews from Google 548 total reviews

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Latest Reviews by Working Feedback

Toftwood Dental Practice

4 out of 5 stars
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I was unsure when reading letter about instructions after treatment when it said do not rinse until next day if I could brush teeth and use mouthwash that day or if I needed to wait. An indication from the Dentist would be useful.

— John C

Verified review (2263862) Review left 10 months ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 4 out of 5 stars
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Excellent

5 out of 5 stars
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Excellent, would recommend them to anyone

— Patricia M

Verified review (2263740) Review left 10 months ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Check up

5 out of 5 stars
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Had a check up with Aileen today. Very thorough and happy to answer questions I had.

— Jean W

Verified review (2263499) Review left 10 months ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

5 out of 5 stars
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No one loves going to the dentist, but Toftwood Dental Practice makes it almost a pleasure!

— Anonymous

Verified review (2263336) Review left 10 months ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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After a bad experience at a different dental practice I registered with toftwood dental surgery after receiving lots of recommendations to go to toftwood from friends. I saw the lovely Susanna Moore and I had a very thorough check up, x-rays and photos taken. We discussed previous work done by a different dentist and susanne was great at explaining what she could do to put things right. I came away very happy. Ues they are a private dental surgery, but I'll rather paid more and receive great care than see and NHS dentist and get shoddy work done. ( which happened to me)
I would highly recommend toftwood dentist going forwards.
I won't go anywhere else now

— Sarah Hayward

T303996 Review left 10 months ago
This review complies with Google's policies.

Reply from Toftwood Dental Practice

Thank you, Sarah, for your lovely feedback and recommendation.
We’re so pleased to hear that your experience with Susanna and the team, especially after a difficult time elsewhere, left you feeling reassured and happy with your care. Your trust means a great deal to us, and we’re delighted to have been recommended to you by friends. 😊

Friendly and relaxed

5 out of 5 stars
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Very friendly and relaxed

— Anonymous

Verified review (2262502) Review left 10 months ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Gentle, professional, friendly

5 out of 5 stars
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Gentle, professional, friendly... I am happy.

— Anonymous

Verified review (2261890) Review left 10 months ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Really impressed

5 out of 5 stars
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Hygienist appointment. Kim was very professional and explained each step giving good advice. Really impressed. Thank you.

— Michael G

Verified review (2260764) Review left 10 months ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent experience

5 out of 5 stars
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Absolutely excellent experience.

— Jane A

Verified review (2259874) Review left 10 months ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 4 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Toftwood Dental Practice

5 out of 5 stars
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Excellent

— Andrew C

Verified review (2259769) Review left 10 months ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Andy Clayton

T302308 Review left 10 months ago
This review complies with Google's policies.

Reply from Toftwood Dental Practice

Thanks so much Andy for the 5 stars, we really appreciate it! :)

Appointment

5 out of 5 stars
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Very happy with my treatment

— Anonymous

Verified review (2259164) Review left 10 months ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

5 out of 5 stars
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I have a fear of Dentists, at Toftwood I know it will all be ok.

— Michael K

Verified review (2258913) Review left 10 months ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Sympathetic, friendly

5 out of 5 stars
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I came in with a tooth problem as an emergency. The staff were very sympathetic, friendly & helpful, my tooth was extracted in super quick time and pain free. I just can’t fault this practice and now aim to be registered here, thank you.

— Angela S

Verified review (2258513) Review left 10 months ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Caring, friendly, thorough

5 out of 5 stars
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Genuinely caring, friendly, thorough and professional. Would recommend highly.

— Andrew C

Verified review (2258175) Review left 10 months ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Other

Friendly and welcoming

5 out of 5 stars
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I’ve been using Toftwood Dental Surgery for several years. I never worry about seeing the dentist as everyone is so friendly and welcoming.

— Carol O

Verified review (2257878) Review left 10 months ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Check up

5 out of 5 stars
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I only went for a check up, had trouble with a tooth had it taken out their and then. Great job, did not feel a thing. Thank you all very much.

— Peter L

Verified review (2257860) Review left 10 months ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Professional

My first visit to Toftwood Dental Practice

5 out of 5 stars
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I am very satisfied with the outcome of my first visit to Toftwood Dental Practice. Although the start of my appointment was a little delayed I was able to complete my "take on" information sheet during this time. I was very pleased with the examination process and especially with being shown the X-Rays and being given an easy to follow explanation about what they revealed.

— Anonymous

Verified review (2257818) Review left 10 months ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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All greats.(26/07/2025)

— Jwbn 0904

T300888 Review left 10 months ago
This review complies with Google's policies.

Reply from Toftwood Dental Practice

Thanks! We're glad everything went well :)

Dealt with very professionally

5 out of 5 stars
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Very pleased we joined this practice. Both of us had check ups today and we were dealt with very professionally and promptly.

— Anonymous

Verified review (2256179) Review left 10 months ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient