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Toftwood Dental Practice

111 Shipdham Road, Dereham, Toftwood, NR19 1AH

Excellent rating from 386 reviews

5 out of 5 stars

+ 162 reviews from Google 548 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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I always feel welcomed there. Lovely staff and have nothing but positive experiences. Will highly recommend this surgery

— Lieze Blackmore

T268537 Review left 1 year ago
This review complies with Google's policies.

Reply from Toftwood Dental Practice

Thank you so much for your review. We are glad you had a good experience here at Toftwood Dental Practice.

Toftwood Dental Practice

5 out of 5 stars
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I was very happy with staff and treatment. Not always a pleasant visit to a dentist but found this very easy to cope with. Thank you.

— Sandra N

Verified review (2198851) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Myself and 2 children are at Toftwood and we have experienced nothing but 5 star service each time.
Aileen and the staff are always friendly and make us all feel at ease.
Highly recommend this practice and its staff.

— Eve Joyner

T268392 Review left 1 year ago
This review complies with Google's policies.

Reply from Toftwood Dental Practice

Thank you so much for your review. We are glad you had a good experience here at Toftwood Dental Practice.

Staff are approachable

5 out of 5 stars
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Kim was really gentle and talked me through what exactly needed improving with my teeth. The surgery is clean, staff are approachable and I wouldn’t consider going anywhere else despite the cost.
Thanks

— Anonymous

Verified review (2197652) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent care

5 out of 5 stars
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Excellent care, hygienist was very friendly and explained what she was going to do, good instruction afterwards

— Ursula B

Verified review (2197290) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Recommended

5 out of 5 stars
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My visit this morning was very good. The receptionists were very friendly and efficient. The treatment by Aileen was also very good. I find the dental practice is exceptional in the manner in which they handle the appointments and making further appointments. I like attending the practice and would recommend it to other people. Well worth the five star rating.

— Colin A

Verified review (2196667) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars

Review from Google

5 out of 5 stars
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Very professional and put me at ease.

— Sue H

T267033 Review left 1 year ago
This review complies with Google's policies.

Reply from Toftwood Dental Practice

Thank you so much for your review. We are glad you had a good experience here at Toftwood Dental Practice.

Review from Google

4 out of 5 stars
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I was very nervous and in so much pain but they were so good in calming me down xxx

— Annette Bonkowski

T265285 Review left 1 year ago
This review complies with Google's policies.

Reply from Toftwood Dental Practice

Thank you so much for your review. We are glad you had a good experience here at Toftwood Dental Practice.

Happily recommend this practice

5 out of 5 stars
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I found the staff pleasant and competent and I was consulted about my treatment. I would happily recommend this practice.

— Anonymous

Verified review (2189929) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Friendly and helpful

5 out of 5 stars
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The appointment was on time and the staff friendly and helpful

— Roger B

Verified review (2189759) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Helpful and friendly

4 out of 5 stars
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My first visit, and found everyone helpful and friendly. Still waiting to hear about any practice plan you might have. I was part of one at my last practice in Cromer

— Patricia D

Verified review (2189347) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient

Toftwood Dental Practice

5 out of 5 stars
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Aileen managed to save one of my molars and I was due to go back for her to finish it off.
But unfortunately the night before my actual tooth broke.
A decision was made to remove the tooth.
It was very difficult and I congratulate Aileen on her patience and stamina.
I was made aware of what was going on the whole time.
The dental nurse was very kind too.

— Sandra B

Verified review (2189075) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent treatment

5 out of 5 stars
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I arrived for my appointment at 8am, the hygienist was ready & waiting with a pleasant smile & cheerful voice. My treatment is always excellent & the feedback appreciated.

— Linda S

Verified review (2186141) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent service

5 out of 5 stars
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Excellent service & advice, no pressure to take up recommended treatment

— Anonymous

Verified review (2184756) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Everyone is so lovely

5 out of 5 stars
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Treated very sympathetically when I was 30 minutes late for appointment - taxi had booked the wrong day. Thought my appointment would be cancelled but after a short wait was fitted in. Everyone is so lovely which means so much especially for a disabled person when doing simple things can be a major challenge. Thank you!

— Jane L

Verified review (2183136) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent service

5 out of 5 stars
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Car parking limited and tricky! All staff and service excellent.

— Malcolm C

Verified review (2183059) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent attention

5 out of 5 stars
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Excellent attention and so pleased I have changed to this practice

— Anonymous

Verified review (2182861) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 4 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Toftwood Dental Practice

5 out of 5 stars
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From the receptionist to the dentist and assistant all things were explained before and during procedure leading to a pleasing experience

— Anonymous

Verified review (2182261) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars

Highly recommend

5 out of 5 stars
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Broke my tooth, went into surgery and was seen within the hour. Aileen and staff very kind ( nervous patient) - highly recommend

— Anonymous

Verified review (2181782) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Brilliant advice

5 out of 5 stars
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I had a very helpful appointment with Susanna Moore who gave me various options for further treatment. Her advice was very helpful and professional and I found her to be very friendly and relaxed
Her advice was brilliant and has helped me to decide on the best way forward with my treatment. I appreciated the time taken to explain the various options available.

— Paul C

Verified review (2181610) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient