I always feel welcomed there. Lovely staff and have nothing but positive experiences. Will highly recommend this surgery
— Lieze Blackmore
T268537
Review left 1 year ago
This review complies with Google's policies.
Reply from Toftwood Dental Practice
Thank you so much for your review. We are glad you had a good experience here at Toftwood Dental Practice.
Toftwood Dental Practice
I was very happy with staff and treatment. Not always a pleasant visit to a dentist but found this very easy to cope with. Thank you.
— Sandra N
Verified review (2198851)
Review left 1 year ago
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Review from Google
Myself and 2 children are at Toftwood and we have experienced nothing but 5 star service each time.
Aileen and the staff are always friendly and make us all feel at ease.
Highly recommend this practice and its staff.
— Eve Joyner
T268392
Review left 1 year ago
This review complies with Google's policies.
Reply from Toftwood Dental Practice
Thank you so much for your review. We are glad you had a good experience here at Toftwood Dental Practice.
Staff are approachable
Kim was really gentle and talked me through what exactly needed improving with my teeth. The surgery is clean, staff are approachable and I wouldn’t consider going anywhere else despite the cost.
Thanks
— Anonymous
Verified review (2197652)
Review left 1 year ago
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Excellent care
Excellent care, hygienist was very friendly and explained what she was going to do, good instruction afterwards
— Ursula B
Verified review (2197290)
Review left 1 year ago
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Recommended
My visit this morning was very good. The receptionists were very friendly and efficient. The treatment by Aileen was also very good. I find the dental practice is exceptional in the manner in which they handle the appointments and making further appointments. I like attending the practice and would recommend it to other people. Well worth the five star rating.
— Colin A
Verified review (2196667)
Review left 1 year ago
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Review from Google
Very professional and put me at ease.
— Sue H
T267033
Review left 1 year ago
This review complies with Google's policies.
Reply from Toftwood Dental Practice
Thank you so much for your review. We are glad you had a good experience here at Toftwood Dental Practice.
Review from Google
I was very nervous and in so much pain but they were so good in calming me down xxx
— Annette Bonkowski
T265285
Review left 1 year ago
This review complies with Google's policies.
Reply from Toftwood Dental Practice
Thank you so much for your review. We are glad you had a good experience here at Toftwood Dental Practice.
Happily recommend this practice
I found the staff pleasant and competent and I was consulted about my treatment. I would happily recommend this practice.
— Anonymous
Verified review (2189929)
Review left 1 year ago
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Friendly and helpful
The appointment was on time and the staff friendly and helpful
— Roger B
Verified review (2189759)
Review left 1 year ago
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Helpful and friendly
My first visit, and found everyone helpful and friendly. Still waiting to hear about any practice plan you might have. I was part of one at my last practice in Cromer
— Patricia D
Verified review (2189347)
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Toftwood Dental Practice
Aileen managed to save one of my molars and I was due to go back for her to finish it off.
But unfortunately the night before my actual tooth broke.
A decision was made to remove the tooth.
It was very difficult and I congratulate Aileen on her patience and stamina.
I was made aware of what was going on the whole time.
The dental nurse was very kind too.
— Sandra B
Verified review (2189075)
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Excellent treatment
I arrived for my appointment at 8am, the hygienist was ready & waiting with a pleasant smile & cheerful voice. My treatment is always excellent & the feedback appreciated.
— Linda S
Verified review (2186141)
Review left 1 year ago
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Excellent service
Excellent service & advice, no pressure to take up recommended treatment
— Anonymous
Verified review (2184756)
Review left 1 year ago
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Everyone is so lovely
Treated very sympathetically when I was 30 minutes late for appointment - taxi had booked the wrong day. Thought my appointment would be cancelled but after a short wait was fitted in. Everyone is so lovely which means so much especially for a disabled person when doing simple things can be a major challenge. Thank you!
— Jane L
Verified review (2183136)
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Excellent service
Car parking limited and tricky! All staff and service excellent.
— Malcolm C
Verified review (2183059)
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Excellent attention
Excellent attention and so pleased I have changed to this practice
— Anonymous
Verified review (2182861)
Review left 1 year ago
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Toftwood Dental Practice
From the receptionist to the dentist and assistant all things were explained before and during procedure leading to a pleasing experience
— Anonymous
Verified review (2182261)
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Highly recommend
Broke my tooth, went into surgery and was seen within the hour. Aileen and staff very kind ( nervous patient) - highly recommend
— Anonymous
Verified review (2181782)
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Brilliant advice
I had a very helpful appointment with Susanna Moore who gave me various options for further treatment. Her advice was very helpful and professional and I found her to be very friendly and relaxed
Her advice was brilliant and has helped me to decide on the best way forward with my treatment. I appreciated the time taken to explain the various options available.
— Paul C
Verified review (2181610)
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