Working Feedback

Toftwood Dental Practice

111 Shipdham Road, Dereham, Toftwood, NR19 1AH

Excellent rating from 386 reviews

5 out of 5 stars

+ 162 reviews from Google 548 total reviews

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Latest Reviews by Working Feedback

Excellent

5 out of 5 stars
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Excellent and very caring.

— Anonymous

Verified review (2180710) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars

Efficient and considerate

5 out of 5 stars
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Always very helpful, polite and cheerful staff. My dentist is very efficient and considerate and chooses the best options for me. Never been in any pain and I don’t usually have injections for fillings but obviously do for extractions. Highly recommend.

— Pauline H

Verified review (2179535) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Hygienist appointment

5 out of 5 stars
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My appointment with the hygienist was thorough and I felt comfortable and well informed throughout.

— Graham W

Verified review (2177914) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Toftwood Dental Practice

5 out of 5 stars
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I cannot rate the practice high enough.

— Anonymous

Verified review (2177696) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars

Review from Google

5 out of 5 stars
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Attended for my regular clean with Kim. As always, she was very friendly, professional and made me feel completely at ease. I no longer dread going to the dental practice. Thank you.

— Susan Gibbard

T258556 Review left 1 year ago
This review complies with Google's policies.

Reply from Toftwood Dental Practice

Thank you so much for your review. We are glad you had a good experience here at Toftwood Dental Practice.

An efficient and kind hygienist

5 out of 5 stars
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A very thorough and efficient clean of my teeth. An efficient and kind hygienist and a lovely dental assistant.

— June C

Verified review (2175944) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Filling & extraction

4 out of 5 stars
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Nice people. Very welcoming. I am petrified of dentists ,they did a good job of putting me at my ease to receive treatment, filling & extraction. Trivial to some, to me major.

— Anonymous

Verified review (2175914) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Toftwood Dental Practice? 4 out of 5 stars

Review from Google

5 out of 5 stars
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Lovely staff from receptionists to dentist/hygienist made to feel welcome and relaxed would highly recommend as I’m an anxious person

— Yvonne Shearer

T257525 Review left 1 year ago
This review complies with Google's policies.

Reply from Toftwood Dental Practice

Thank you so much for your review. We are glad you had a good experience here at Toftwood Dental Practice.

Friendly, professional

5 out of 5 stars
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A friendly, professional team from reception to surgery. We are lucky to have them in Toftwood.

— Anonymous

Verified review (2174613) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very helpful, kind

5 out of 5 stars
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Very happy with this dentist
Everyone is very helpful, kind and polite

— Anonymous

Verified review (2173758) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

5 out of 5 stars
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Painless

— Anonymous

Verified review (2173734) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Hygienist appointment

5 out of 5 stars
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Had a hygienist appointment, as usual all the staff were friendly and welcoming. Kim as always did a great job, very thorough and friendly

— Anne E

Verified review (2173528) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Highly Recommended

5 out of 5 stars
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Excellent hygienist
Highly Recommended

— Anonymous

Verified review (2173046) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars

Review from Google

5 out of 5 stars
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Both women on reception were very friendly and helpful and the dental nurses who my appointment was with were really accommodating as not a great fan of the dentist and they did everything they could to make it as good as possible

— John Hobbs

T256146 Review left 1 year ago
This review complies with Google's policies.

Reply from Toftwood Dental Practice

Thank you so much for your review. We are glad you had a good experience here at Toftwood Dental Practice.

Brilliant, very patient, kind

5 out of 5 stars
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Not looking forward to my visit, I was greeted by friendly, very professional and kind staff.
Suzannah was brilliant, very patient, kind and reassuring.
Never before have I had such care and attention at any dentist.
Thank you Suzannah, you are the best

— Carolyn B

Verified review (2171077) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars

Amazing service

5 out of 5 stars
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I’m scared of dentists and have sensitive teeth. I had an appointment with the hygienist. She was amazing put me at ease and provided amazing service.
Thank you.

— Simon B

Verified review (2169621) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars

Appointment

5 out of 5 stars
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Very good

— Anonymous

Verified review (2169327) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Recommended

5 out of 5 stars
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Pleasant staff and visit. I would recommend this practice to others.

— Anonymous

Verified review (2168502) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 4 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

A pleasant environment

5 out of 5 stars
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A pleasant environment with helpful staff

— Anonymous

Verified review (2168284) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Great service

5 out of 5 stars
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Great service, friendly staff.

— David F

Verified review (2167801) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient